AlliedBarton Account Manager Reviews | Glassdoor

AlliedBarton Account Manager Reviews

34 reviews

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Account Manager

3.1
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AlliedBarton Chairman, President, and CEO Bill Whitmore Jr.
Bill Whitmore Jr.
20 Ratings

Employee Reviews

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Pros
  • Good pay worked a decent amount of hours at a refinery" (in 54 reviews)

  • Easy job they hire from with in (in 46 reviews)

Cons
  • Non-existent relationships with account managers (in 78 reviews)

  • pay isn't stellar, no much room for advancement (in 27 reviews)

More Pros and Cons

  1. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Jacksonville, FL
    Former Employee - Account Manager in Jacksonville, FL

    I worked at AlliedBarton full-time (More than 5 years)

    Pros

    Challenging, rewarding, constantly changing environment, a great way to gain experience.

    Cons

    Long hours and lower compensation


  2. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager/Site Supervisor in South Houston, TX
    Former Employee - Account Manager/Site Supervisor in South Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AlliedBarton full-time (More than 10 years)

    Pros

    Not hard to get on.

    Cons

    Pay fluctuates with post. No matter seniority next job may go down, in pay. Training needs improvement.

    Advice to Management

    Train your supervisors and hold them accountable so your officers have a professional to train them to the best of their ability to do their job professionally. Love this company 5 years ago when I left..it has changed alot.

  3. "It is what it is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Irving, TX
    Former Employee - Account Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AlliedBarton full-time (More than 3 years)

    Pros

    Competitive pay for management roles. Tons of job opportunities. Well recognized company within the security industry. Dedicated district support staff and corporate employees. Robust training program.

    Cons

    Unstable contract employment (nature of the industry). Fickle clients that senior management will back up at all costs no matter how wrong they may be. Sales staff doesn't know the industry and will promise far more than can be delivered. Inefficient staffing of Officers. Poor quality of Officer applicant pool. Outdated technology...i.e. too many Excel based reports and tracking. Too many meetings in a district role just to discuss things that could have been a call or email. VERY expensive health insurance.

    Advice to Management

    Reign in Sales Staff! Their promises may win contracts but you quickly lose them when we can't deliver. Streamline recruiting processes. Account Managers are stuck trying to deliver while constantly under staffed. Fight for reasonable Officer pay when negotiating.


  4. "Labor environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Oklahoma City, OK
    Former Employee - Account Manager in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AlliedBarton full-time (More than a year)

    Pros

    Get plenty of overtime because the staffing is always short.

    Cons

    Was actually told by Allied Barton management that the Kansas City District was proud to maintain 70% denials of unemployment benefits when they terminate security officers. The same manager that told me how proud he was to deny unemployment benefits to former security officers also told me when I was fired to, "I would go ahead and put in for unemployment benefits when I left here." After looking me in the eye and saying that, he then tried to tell the State that I was fired for misconduct and should not be awarded unemployment benefits. When the appeal finally came around, he was the one on the Allied Barton side telling the State again that I did not deserve unemployment benefits.

    Proud of that 70% denial rate and works hard at it as well.

    Advice to Management

    Support your officers and on the ground managers. Don't be so proud of making life rough on former employees by going out of your way to deny unemployment benefits.


  5. "Assitant Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Manager in Balch Springs, TX
    Current Employee - Assistant Account Manager in Balch Springs, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AlliedBarton (More than a year)

    Pros

    Best Company to work for

    Cons

    No Cons at this time


  6. "Not the same company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AlliedBarton full-time (More than 8 years)

    Pros

    National ... soon to be international

    Cons

    too big, no room for advancement

    Advice to Management

    stop trying to buy everyone else


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Miami, FL
    Former Employee - Account Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AlliedBarton (Less than a year)

    Pros

    Decent pay and large company.

    Cons

    Zero loyalty to employees and not truthful with clients

    Advice to Management

    Hit the reset button on all VP's and above

  8. "Great for guards, but they have very little vision for the future of security."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Manager in New York, NY
    Current Employee - Assistant Account Manager in New York, NY
    Recommends
    Neutral Outlook

    I have been working at AlliedBarton full-time (More than 5 years)

    Pros

    Lots of free online training available. Corporate culture is geared toward training and educating guards and fire-safety officers. Well developed philosophy of customer service.

    Cons

    A lot of managers are hired in because they are former cops. They don't have any management skills or experience and are not customer service oriented.

    The company is entirely focused on physical security and providing guards for manned posts. They are not competitive in their market with companies that offer integrated technical security services.

    Advice to Management

    There is money to be made in providing more advanced security services. Companies are moving toward automation and electronic monitoring and away from manned posts.

    Try to find and hire more professional management instead of all former police officers.


  9. "Nice company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Fort Collins, CO
    Former Employee - Account Manager in Fort Collins, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AlliedBarton full-time (More than 3 years)

    Pros

    Loyalty is well rewarded with this company. There are plentiful opportunities to move up within the organization.

    Cons

    Low starting wages and salaries.

    Advice to Management

    Slightly increase starting wages and salaries.


  10. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Cumming, GA
    Current Employee - Account Manager in Cumming, GA
    Recommends
    Positive Outlook

    I have been working at AlliedBarton full-time (More than 3 years)

    Pros

    Good company to work for if you are willing to work. Promotional opportunities are there for hard workers. Depending on job title, there is flexibility.

    Cons

    Company was just sold so that caused some uncertainty. Guys in corner offices can seem detached at times. Lots of turnover in all positions.

    Advice to Management

    Understand what is going on on the ground level. Better incentives for Account Managers. Bring back the Account Manager bonus program. Get rid of the 18 month minimum before you can transfer to another position.