Allscripts Reviews in Raleigh-Durham, NC | Glassdoor

Allscripts Raleigh Reviews

Updated August 14, 2017
154 reviews

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Raleigh-Durham, NC Area

3.4
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Allscripts CEO Paul Black
Paul Black
79 Ratings

154 Employee Reviews

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Pros
Cons
  • Would be nice to have more of a work/life balance (in 41 reviews)

  • Upper management is ever changing creating uncertainty (in 28 reviews)

More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Raleigh, NC
    Former Employee - Analyst in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allscripts full-time (More than 5 years)

    Pros

    Great company to work for. Employees are great

    Cons

    No work/life balance. Hard to take time off when you have piles of work to do

    Advice to Management

    Stop showing favoritism


  2. "Good people, Horrible environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Raleigh, NC
    Current Employee - Project Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Allscripts full-time (More than a year)

    Pros

    Flexibility, work from home opportunities in some cities, decent pay. My immediate team is very friendly.

    Cons

    Teams do not work well together. I've been on calls where support, hosting, services, etc will actively avoid tasks. Leadership is incentivized to be silo'ed and avoid using budgeted hours on other team priorities; without one voice leading the network of teams on a single project it quickly turns into institutional infighting. Managers have little leash and can be extremely abusive. I've had one very good manager and one atrocious manager. Bonuses are based on time spent on billed client projects, but you have no control over what projects you are assigned to and can be assigned to nothing but non-billed, rendering you ineligible for bonus regardless of how hard you work.

  3. Helpful (2)

    "Resistant to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Technical Support Consultant in Raleigh, NC
    Former Employee - Associate Technical Support Consultant in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Allscripts full-time (Less than a year)

    Pros

    Good mission
    Nice people
    Nice building
    Foosball table, shuffle board table, TV with chairs to relax in.

    Cons

    No promotions
    Low pay
    Bad hours
    Stupid decision making
    Too reactive
    Crappy working conditions
    Bad management

    Advice to Management

    Made decisions that everyone knew were bad but the board wanted to try them anyway, so we did. Dumb decisions led to good people leaving the company, including myself.


  4. "Talent Acquisition Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Talent Acquisition Partner in Raleigh, NC
    Former Contractor - Talent Acquisition Partner in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allscripts as a contractor (More than a year)

    Pros

    Great Experience. The HR, Talent Acquisition team team was great to work with and be a part of their family. And it was also great working with other departments within HR and also within Allscripts. I believe the TA Managers have done a great job by making such a close knot team that works towards their individual and team goals like a family. Its a dream come true for working with Allscripts.

    Cons

    I could not find any Cons.....

    Advice to Management

    Keep up the good hard work you and team are doing....


  5. Helpful (2)

    "Great place to work, but the ride can't last"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Raleigh, NC
    Current Employee - Team Lead in Raleigh, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Allscripts full-time (More than 8 years)

    Pros

    Great benefits, easy work, mostly great co-workers, super location

    Cons

    Upper management does not really trust individual department managers to run their own houses- this results in delayed decisions, and bad choices, because the only true decision makers are too far removed from the actual teams facing clients and doing the work. It is a house that cannot stand long term.

    Advice to Management

    If you cannot trust your directors and managers, get rid of them and bring on people that you CAN trust. Crushing their spirits never leads to success.


  6. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at Allscripts full-time (More than 3 years)

    Pros

    Benefits and salary are really good. The PTO is the best.

    Cons

    Can't think of anything right now.


  7. Helpful (1)

    "Sr./Lead Patient-Client Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Advocate/Client Services in Raleigh, NC
    Current Employee - Patient Care Advocate/Client Services in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allscripts full-time (More than a year)

    Pros

    - Very well established, international Medical Technology Company
    - Sr./VP Mgmt is accessible if necessary
    - "Giving Back" to the community is a frequent, regular priority, involving a large percentage of employee incentives and volunteer participation
    - Family focused entertainment/activities promoted regularly
    - Job flexibility including option to work remotely
    - Better than average Full Employee Benefits beginning on Day 1 of employment (3+ weeks of PTO, several company paid holidays including MLK Day, New Years EVE AND New Years Day, 1 floating holiday, company paid Short and Long Term Disability, Company Contribution of $500 per year to Health Savings Acct

    Cons

    I.T. Dept is 99% in INDIA.

    Advice to Management

    Efforts to boost employee team morale, encourage more employee feedback

  8. Helpful (10)

    "Time to abandon the sinking ship!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Raleigh, NC
    Current Employee - Anonymous in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Dedicated, hardworking, knowledgeable & friendly co-workers. Above average PTO (if you are actually able to use it). Products improve healthcare quality. Most departments offer flexible hours & remote opportunities.

    Cons

    Complete lack of work/life balance. Wages are below industry standards. Management teams are top heavy & political. Individual contributors are not valued. Gender & racial inequality is prevalent. Within an 8 week timeframe, 4 long-term female leaders under the finance umbrella submitted resignations. Additionally, our highly experienced & well respected female CFO unexpectedly resigned after less than 1.5 years with the company.

    Advice to Management

    If your ship is sinking, it might be a good time to throw out the stuff that has been weighing it down. Base employee promotions & pay increases on performance instead of politics.


  9. Helpful (1)

    "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Configuration Specialist in Raleigh, NC
    Former Employee - Senior IT Configuration Specialist in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Allscripts (More than 3 years)

    Pros

    People are nice, the work is interesting and challenging

    Cons

    Pay is below market rate; not much room for career advancement


  10. "Software Engineer"

    StarStarStarStarStar
    Current Employee - Software Engineer in Raleigh, NC
    Current Employee - Software Engineer in Raleigh, NC

    I have been working at Allscripts full-time

    Pros

    Great pay and cool location

    Cons

    Not as flexible hours or work from home


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