Allstate Reviews | Glassdoor

Allstate Reviews

Updated September 22, 2017
2,096 reviews

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Current Employees

3.6
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Approve of CEO
Allstate Chairman and Chief Executive Officer Thomas J. Wilson II
Thomas J. Wilson II
920 Ratings

2,096 Employee Reviews

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Pros
  • The paid time off allows for work life balance if you use it appropriately (in 376 reviews)

  • Opportunity to work from home in certain positions (in 74 reviews)

Cons
  • Work life balance / On call support/ No process followed (in 91 reviews)

  • Little advancement, no room for growth (in 35 reviews)

More Pros and Cons

  1. "Work as an engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Tempe, AZ
    Current Employee - Software Developer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Fun coworkers, awesome pto policy, free breakfast every day, no health premiums for single people. Get to chose our own technology stack. Work life balance is great. We do not work over 40 hours a week

    Cons

    People leaving for other gigs

    Advice to Management

    Make sure you're chatting with your workers and trying to help them and better them all the time. Listen to their concerns and try and help


  2. "Good job, Good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Steady job with reasonable benefits and salary

    Cons

    Some issues with overloading management and poor training for incoming temps

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Loves Park, IL
    Current Employee - Anonymous Employee in Loves Park, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Allstate full-time (More than 3 years)

    Pros

    Solving family finances with various insurance products

    Cons

    Long hours Mondays through Saturdays

    Advice to Management

    No


  4. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Awesome leaders, transparency, fun environment

    Cons

    Not many growth opportunities in the site.


  5. Helpful (2)

    "Senior Recruiting Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiting Consultant
    Current Employee - Senior Recruiting Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Awesome work-life balance, freedom to make decisions, ability to participate in cross functional teams.

    Cons

    Like many large corporations, Allstate takes a long time to inform employees about changes, goals, results, etc. Pay is less in comparison to similar roles.

    Advice to Management

    More transparency on company initiatives would be great.


  6. "Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Metairie, LA
    Current Employee - Claims Adjuster in Metairie, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Management has made some recent changes aimed at improving company culture and competitiveness. Seems to be on the up. Short tenure, but have great colleagues and opportunities to both learn and lead.

    Cons

    Some odd work hours compared to industry competitors. Workload can be stressful at times, but generally flexible management and co-workers often absorb what can sometimes seem endless overflow.

    Advice to Management

    Customers find value in the intelligence of their service. Continue searching for adaptability in workforce roles and processes and the results will improve.


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than 8 years)

    Pros

    Great people to work with

    Cons

    None that I know of

  8. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Allstate full-time

    Pros

    Laid back work attire. People are great.

    Cons

    Currently a lack of Management opportunities


  9. Helpful (1)

    "I've had a good experience working for my Allstate agent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Allstate full-time (More than 5 years)

    Pros

    Love our customers; Company offers a great product with benefits/discounts not offered by other carriers. Good support system with Underwriting, Agency Support staff and Claims.

    Cons

    Every agency is different so salary, commission, bonuses will vary. Not all agents are in the office daily and some won't handle customer service calls which can be frustrating with a small office environment (1-2 employees). Customers don't like it when their agent isn't there and available. Others take the "summer off" so you're basically running the day-to-day operations in addition to trying to make your sales goals. Personally I don't like working until 6:00 with a busy family.

    Advice to Management

    Let your employees know they're appreciated especially when you expect them to 'run the agency' in your absence for days/weeks. New employees shouldn't receive the same vacation time as those that have been there longer. Be available for new employees to answer their questions vs. having the only other office member train in addition to their regular job duties.


  10. "Customer Service Representative for ASIC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hudson, OH
    Current Employee - Customer Service Representative in Hudson, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (Less than a year)

    Pros

    PTO and work life balance

    Cons

    stuck to a desk all day and very micro-managed


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