Allstate Reviews | Glassdoor

Allstate Reviews

Updated September 24, 2017
3,329 reviews

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3.4
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Rating TrendsRating Trends
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Approve of CEO
Allstate Chairman and Chief Executive Officer Thomas J. Wilson II
Thomas J. Wilson II
1,376 Ratings

3,329 Employee Reviews

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Pros
  • The paid time off allows for work life balance if you use it appropriately (in 376 reviews)

  • Opportunity to work from home in certain positions (in 74 reviews)

Cons
  • Work life balance / On call support/ No process followed (in 91 reviews)

  • Little advancement, no room for growth (in 35 reviews)

More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Consultant in Sacramento, CA
    Former Employee - Marketing Consultant in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstate full-time (More than 3 years)

    Pros

    Flexibility, free coffee, and snacks

    Cons

    Favoritism, hard to move up, managers hire friends

    Advice to Management

    Think outside the box


  2. "CIC Licensed Sales Producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good PTO and benefits package

    Cons

    Bonus structure and always changing processes and procedure

    Advice to Management

    Get more input from employees on the front line

  3. "Work as an engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Tempe, AZ
    Current Employee - Software Developer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Fun coworkers, awesome pto policy, free breakfast every day, no health premiums for single people. Get to chose our own technology stack. Work life balance is great. We do not work over 40 hours a week

    Cons

    People leaving for other gigs

    Advice to Management

    Make sure you're chatting with your workers and trying to help them and better them all the time. Listen to their concerns and try and help


  4. "Great company but limited opportunities for minorities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate full-time

    Pros

    The people are great

    Cons

    Limited diversity in higher levels positions


  5. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Northbrook, IL
    Current Employee - Analyst in Northbrook, IL
    Neutral Outlook

    I have been working at Allstate full-time (More than 8 years)

    Pros

    Work/Life balance is valued and important.

    Cons

    Overtime is sometimes required to perform job functions.

    Advice to Management

    More communication is needed.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Loves Park, IL
    Current Employee - Anonymous Employee in Loves Park, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Allstate full-time (More than 3 years)

    Pros

    Solving family finances with various insurance products

    Cons

    Long hours Mondays through Saturdays

    Advice to Management

    No


  7. "Good job, Good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Steady job with reasonable benefits and salary

    Cons

    Some issues with overloading management and poor training for incoming temps

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Awesome leaders, transparency, fun environment

    Cons

    Not many growth opportunities in the site.


  9. "Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Metairie, LA
    Current Employee - Claims Adjuster in Metairie, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Management has made some recent changes aimed at improving company culture and competitiveness. Seems to be on the up. Short tenure, but have great colleagues and opportunities to both learn and lead.

    Cons

    Some odd work hours compared to industry competitors. Workload can be stressful at times, but generally flexible management and co-workers often absorb what can sometimes seem endless overflow.

    Advice to Management

    Customers find value in the intelligence of their service. Continue searching for adaptability in workforce roles and processes and the results will improve.


  10. Helpful (1)

    "Cat Field Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catastrophe Claims Adjuster in Chicago, IL
    Former Employee - Catastrophe Claims Adjuster in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Allstate full-time (More than 5 years)

    Pros

    Fun environment. Good PTO and Benefits.
    Great adjuster training program(s) and continuing education.

    Cons

    Zero work life balance.
    Salaries do not adequately represent amount of work and time demanded by the company.
    High turnover.
    Career Advancement is not based on your evaluations but on how popular you are with field managers and upper level management.
    Allstate makes it impossible to hit your goals due to their evaluation system. This system is designed to keep you at your current level.

    Advice to Management

    Re-evaluate pay increases. You fail by only raising pay due to the national average increasing. Pay adjusters more than the national average and competing carriers up front and your turnover ratio will decrease dramatically and will retain the talent that you trained in your wonderful program.

    It is well known that once adjusters go through the Allstate training program they are poached by their competing carries as they offer greater starting pay.


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