Allstate Reviews | Glassdoor

Allstate Reviews

Updated September 22, 2017
3,325 reviews

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3,325 Employee Reviews

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Pros
  • The paid time off allows for work life balance if you use it appropriately (in 372 reviews)

  • Opportunity to work from home in certain positions (in 74 reviews)

Cons
  • Work life balance / On call support/ No process followed (in 90 reviews)

  • Little advancement, no room for growth (in 35 reviews)

More Pros and Cons

  1. Helpful (1)

    "I've had a good experience working for my Allstate agent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Allstate full-time (More than 5 years)

    Pros

    Love our customers; Company offers a great product with benefits/discounts not offered by other carriers. Good support system with Underwriting, Agency Support staff and Claims.

    Cons

    Every agency is different so salary, commission, bonuses will vary. Not all agents are in the office daily and some won't handle customer service calls which can be frustrating with a small office environment (1-2 employees). Customers don't like it when their agent isn't there and available. Others take the "summer off" so you're basically running the day-to-day operations in addition to trying to make your sales goals. Personally I don't like working until 6:00 with a busy family.

    Advice to Management

    Let your employees know they're appreciated especially when you expect them to 'run the agency' in your absence for days/weeks. New employees shouldn't receive the same vacation time as those that have been there longer. Be available for new employees to answer their questions vs. having the only other office member train in addition to their regular job duties.


  2. "Customer Service Representative for ASIC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hudson, OH
    Current Employee - Customer Service Representative in Hudson, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (Less than a year)

    Pros

    PTO and work life balance

    Cons

    stuck to a desk all day and very micro-managed

  3. "Great Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Assistant in Chicago, IL
    Current Employee - Actuarial Assistant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Cool Chicago Office
    Flexible Hours/WFH Ability
    Promotes Comradery

    Cons

    Easy to get distracted due to open seating, but that's office specific.


  4. "Solid company but challenged with silos that impact efficiency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstate full-time (More than 5 years)

    Pros

    flexibility and long tenured employees

    Cons

    inefficient and duplication of task within organization

    Advice to Management

    bring in a business consultant to gain a true assessment of how to be more efficient and realign business units to reach your goals faster


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (Less than a year)

    Pros

    A great company and competitive

    Cons

    Need to become an agent to make good money


  6. "Corporate Relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Great opportunity for job advancement and growth.

    Cons

    Work environment is extremely corporate and stiff.

    Advice to Management

    Do a better job of making employees feel comfortable


  7. "Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aduister in Indianapolis, IN
    Current Employee - Aduister in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than 3 years)

    Pros

    Great benefits, including vacation, insurance, flex days. Positive atmosphere, encouraging bosses.

    Cons

    Sometimes not able to get certain dates off for vacation because of an already abundance of employees off. Which is understandable.

    Advice to Management

    Keep rewarding and encouraging employees.

  8. "Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Previous Owner in Pacific, WA
    Former Employee - Previous Owner in Pacific, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Allstate full-time (More than a year)

    Pros

    After 2015 there is more potential for successfully starting and building an agency because Allstate learned from all of the failed agency starts over three years. The agency bonus program and incentives are far far better than what I had. I know three agencies that are doing really well. Scratch is really tough as always.

    Cons

    2011-2014 were very bad years for owners in the Pacific Northwest. Allstate was not competitive, the Allstate agency bonus program was terrible and virtually every agency in our city that opened in 2013 failed within two years.

    Advice to Management

    Keep rewarding the owners like you are in 2015-2016


  9. "Leadership Development Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Development Program in Northbrook, IL
    Current Employee - Leadership Development Program in Northbrook, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    LDP offers recent college grads a unique view into the different areas of Allstate.

    Cons

    At time it can feel like you don't have a lot of input into your own career.


  10. "Customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate full-time

    Pros

    They pay was very good

    Cons

    The scheduling and customers

    Advice to Management

    Don't get so defensive


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