Allstate Reviews | Glassdoor

Allstate Reviews

Updated September 24, 2017
3,329 reviews

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3,329 Employee Reviews

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Pros
  • The paid time off allows for work life balance if you use it appropriately (in 376 reviews)

  • Opportunity to work from home in certain positions (in 74 reviews)

Cons
  • Work life balance / On call support/ No process followed (in 91 reviews)

  • Little advancement, no room for growth (in 35 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate full-time

    Pros

    They pay was very good

    Cons

    The scheduling and customers

    Advice to Management

    Don't get so defensive


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Great benefits and networking. Great salary.

    Cons

    Can work many hour in upper management.

  3. "CIC Licensed Sales Producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good PTO and benefits package

    Cons

    Bonus structure and always changing processes and procedure

    Advice to Management

    Get more input from employees on the front line


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Northbrook, IL
    Current Employee - Analyst in Northbrook, IL
    Neutral Outlook

    I have been working at Allstate full-time (More than 8 years)

    Pros

    Work/Life balance is valued and important.

    Cons

    Overtime is sometimes required to perform job functions.

    Advice to Management

    More communication is needed.


  5. "Great company but limited opportunities for minorities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate full-time

    Pros

    The people are great

    Cons

    Limited diversity in higher levels positions


  6. Helpful (1)

    "Cat Field Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catastrophe Claims Adjuster in Chicago, IL
    Former Employee - Catastrophe Claims Adjuster in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Allstate full-time (More than 5 years)

    Pros

    Fun environment. Good PTO and Benefits.
    Great adjuster training program(s) and continuing education.

    Cons

    Zero work life balance.
    Salaries do not adequately represent amount of work and time demanded by the company.
    High turnover.
    Career Advancement is not based on your evaluations but on how popular you are with field managers and upper level management.
    Allstate makes it impossible to hit your goals due to their evaluation system. This system is designed to keep you at your current level.

    Advice to Management

    Re-evaluate pay increases. You fail by only raising pay due to the national average increasing. Pay adjusters more than the national average and competing carriers up front and your turnover ratio will decrease dramatically and will retain the talent that you trained in your wonderful program.

    It is well known that once adjusters go through the Allstate training program they are poached by their competing carries as they offer greater starting pay.


  7. "Product Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northbrook, IL
    Former Employee - Anonymous Employee in Northbrook, IL
    Neutral Outlook
    No opinion of CEO

    I worked at Allstate (More than 10 years)

    Pros

    Benefits are decent and they still offer both a pension and 401K plan where most other companies don't. They also have flexible work options.

    Cons

    Promotions don't always go to the best qualified people as there seems to be an atmosphere where who you know is more important. As a result, some in manager positions are not well equipped with people skills to lead/motivate their teams even though they may have great technical skills and they end up losing good people. Bonuses only go to higher level people even though the rank and file employees due the bulk of the great work there.

    Advice to Management

    Promote people into manager positions that have people skills. Let all employees be eligible for annual bonuses (excluding those tied to 401K contributions) based on company results.

  8. Helpful (1)

    "Joke of an employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Assistant in Hudson, OH
    Current Employee - Risk Assistant in Hudson, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Good amount of PTO, nice benefits

    Cons

    Micromanages employees, always have to fight to keep your job, HR is a complete joke, managers don't know what they're doing. The RMBC is the worst department to work in. They call it underwriting but it's simply not. They pay their "underwriters" about 3x less than the industry average. There's inconsistencies in training that have resulted in the vast majority of the center to have unacceptable quality and we are being told that if we don't get it up, we're goners. There's no HR reps for the RMBC so good luck if you have a problem. I've spent over two weeks trying to report an issue and keep being directed to different places. Stay FAR AWAY.

    Advice to Management

    Listen to your employees! Stop making them feel as though they are being crybabies when something isn't working


  9. Helpful (3)

    "Claims Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate full-time (More than 3 years)

    Pros

    Very diverse group of employees, Pension, Peer to peer mentoring is strongly encouraged and makes learning interesting and fun.

    Cons

    I worked in two different claims offices. The first one had amazing management and felt like a family. The second one was cold, the leadership was not very helpful or kind in general. There were a couple of exceptions. Micromanagement is huge here and you are even timed on the amount of minutes you can use the bathroom.

    Advice to Management

    Culture and values seem to vary from location to location. It would be nice to see all employees treated well at all locations.


  10. Helpful (1)

    "licensed insurance agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate full-time

    Pros

    manage my own insurance policies. i like my co-workers.

    Cons

    a lot of work and pay is not comprable.

    Advice to Management

    Quit micromanaging my time. I'm producing, so ...


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