Allstate Reviews | Glassdoor

Allstate Reviews

Updated February 24, 2017
2,889 reviews

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Full-time Part-time

2,889 Employee Reviews

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Pros
Cons
  • Pay can be low compared to other opportunities but they make up for it in other areas like work life balance and benefit offerings (in 75 reviews)

  • You're an independent contractor so there are no benefits, though Allstate does offer some more affordable packages for their agents to purchase (in 68 reviews)

More Pros and Cons

  1. Helpful (1)

    "Allstate Auto Claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Auto Claims Adjuster in Dublin, CA
    Former Employee - Senior Auto Claims Adjuster in Dublin, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Allstate full-time (More than 8 years)

    Pros

    Paid time off was good after 15 years.

    Cons

    Management is not the best. Advancement can be difficult. Benefits decrease every year. It's not very progressive.

    Advice to Management

    Listen to your employees. Help them develop. Work harder to improve.


  2. "Best Place to Work in Idaho"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid Level in Pocatello, ID
    Current Employee - Mid Level in Pocatello, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than 5 years)

    Pros

    Excellent pay, great benefits, lots of opportunity, and the company really cares about the employees.

    Cons

    I have nothing negative to report

    Advice to Management

    Keep working to provide additional advancement opportunities to employees.


  3. Helpful (3)

    "Started well, but quickly going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great coworkers, good 401(k) match and pension, intermittent competent management, ample PTO (that is becoming very difficult to use).

    Cons

    The company’s compliance with the FLSA overtime rules have been a nightmare for new hires and employees with only a few years of tenure. Essentially, Allstate recently classified employees below a certain salary band as non-exempt. This means that they’re restricted to a 40-hour workweek.

    The problem is that the company never revised the production or quality goals for non-exempt employees. We’re still expected to do the exact same work, in the exact same amount, and at the exact same quality levels, as exempt employees who are free to work overtime to complete their assigned tasks. Realistically, very few claims employees are able to complete their assigned work in 40-hour week. Good luck reaching the production and quality goals the company sets forth if you’re non-exempt.

    Raises, promotions, and, in some cases, job security, are directly tied to the amount, the quality of work, and (historically) tenure with the company. This makes non-exempt, relatively new employees significantly less competitive than exempt employees, even though they're doing the exact same job in many cases. If you’re new, expect small raises to uncompetitive pay rates, limited chances of advancement. This is all because the company doesn't allow you the resources necessary to complete your goals.

    In addition, non-exempt employees recently lost the ability to telecommute. As of 2017, the company only offers high-deductible health plans. Don’t break your leg unless you’re joining with a fully funded HSA or are independently wealthy. Vacation scheduling is based on seniority. In subrogation, only 20% of employees can take PTO on any given day, including Thanksgiving and Christmas/Hanukkah. Good luck spending any holiday with your family unless you’ve had 20+ years with the company, especially if they live far away.

    Advice to Management

    The costs of working at Allstate have begun to outweigh the benefits. For a company that places such a high importance on tenure, you’re doing a great job making a long-term career at Allstate as unattractive as possible. This is especially true compared to competitors inside and outside the industry. Consider revising goals for non-exempt employees since we’re no longer playing on level field compared to our exempt peers. Finally, vacation scheduling is a much more equitable process if it’s first-come-first served rather than based on tenure.


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  5. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Northbrook, IL
    Former Employee - Administrative Assistant in Northbrook, IL
    Recommends
    No opinion of CEO

    I worked at Allstate full-time (More than 10 years)

    Pros

    Amazing people. Great company culture.

    Cons

    Benefits need an upgrade. Employees pay too much for health insurance.


  6. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Huge company to grow with

    Cons

    Agents some times are on the same page as the rest of the company


  7. "Awesome Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paralegal in Fort Lauderdale, FL
    Former Employee - Paralegal in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Allstate full-time (More than 8 years)

    Pros

    great work and family balance; salary not too bad; management is awesome and co workers are great

    Cons

    no openings available to transfer within the company.

    Advice to Management

    develope/create a position that will keep your employees with Allstate such as working remotely but in an Allstate office.


  8. "Claims Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hudson, OH
    Former Employee - Anonymous Employee in Hudson, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstate full-time (Less than a year)

    Pros

    Allstate is one of the best companies I've worked for. Management is always trying to help you succeed. Great culture and benefits makes it a truly rewarding place to work at.

    Cons

    The workload in claims can get overwhelming.


  9. "Sourcing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstate full-time (More than 3 years)

    Pros

    Great benefits, work life balance is there, stable work

    Cons

    pay is not good, quick turn over due to low pay


  10. "It's ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time

    Pros

    Good pay and also the hours are good

    Cons

    Nothing really is bad just that I like f2f conversations with the customers vs over the phone.


  11. "Insurace Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Chance to earn commissions on top of base salary. Most Agencies offer benefits.

    Cons

    Restrictions on placing business.

    Advice to Management

    None at this time



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