What people are saying about Allstate
Trying to settle a dispute in our company bowl. Please list your carrier. And then note how many company holidays you get AND how many floating holidays you get if applicable. Bonus points for PTO bank/tenure in addition to holidays Example. I am at Allstate. Corporate has 9 standing holidays, but claims has 6 holidays and 3 floating holidays. I am in claims so I get 9 holidays but 6 are standing and 3 are floating. I have been with the company for 6 years. I have 30 PTO days this year.
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I am an Account Manager looking to move on from Allstate, but not sure where to go next that will match my pay as I believe our comp is typically higher than other carriers for equivalent roles. Can I get places to match? How do I make that happen?
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits are good if you actually work for Allstate and not through a temp service." (in 757 reviews)
- "Good work life balance and ability to move roles/ make connections in other areas of the company" (in 507 reviews)
- "Great people around you to get you acclimated to the environment and will help whenever needed" (in 493 reviews)
- "The pay is good and on par with similar positions at other company’s if not more in some cases." (in 410 reviews)
- "Work from home is good" (in 244 reviews)
- "like relationship between agency owner and manager which means you can’t make any complaints of the poor management." (in 330 reviews)
- "There are people/managers that worked there for years and nothing will ever happen to them even if they are bad managers." (in 150 reviews)
- "Low salary compared to industry average" (in 149 reviews)
- "Senior leadership in IT did not have the right type of diversity mix at the time." (in 122 reviews)
- "Overall, claims department's upper management does not care about the physical or mental well being of their staff." (in 94 reviews)
Ratings by Demographics
This rating reflects the overall rating of Allstate and is not affected by filters.
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Found 1,072 of over 10K reviews
Updated Sep 20, 2023
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Reviews about "work life balance"Return to all Reviews
- 2.0May 16, 2016Claims Service AdjusterCurrent EmployeeCharlotte, NC
Good Salary and nice co-workers. Generous PTO. Nice work environment. Ok Benefits and pension a plus. Volunteer work encouraged but you have to do it on your own time.
Poor Management and no concern for excessive work and effect on adjusters. No work life balance and people not given recognition for all that they do in a timely matter. Feels like an assembly line in an office environment4
- 4.0Feb 28, 2023Financial AnalystCurrent Employee, less than 1 yearNorthbrook, IL
Awesome work life balance Management pays attention to lower level employees and listens to recommendations.
Lower than average market pay.
- 4.0Dec 30, 2021Anonymous EmployeeFormer Employee, more than 3 years
Good work life balance and ability to move roles/ make connections in other areas of the company
Raises are not very competitive with the market. They don't do "market adjustment". One year, they gave me a 3% "merit increase" when the inflation rate that year was at 3%. So they just pretended like it's a merit increase while just giving me cost of living adjustment.
- 1.0Jun 13, 2017Claims AdjusterFormer Employee, more than 3 yearsIrving, TX
Onsite health clinic with caring and knowledgeable provider
I had never heard of 'stress leave' prior to working there, but met many people who were on it/had just returned from it/in the process of getting on it. The arbitrary goals and obliviousness of managers set employees up for failure. Had an extremely negative impact on every area of my life. No work/life balance; had to work nights and weekends for a job that is considered to be 'professional.'7
- 5.0Apr 3, 2017Claims Analyst IIICurrent Employee, more than 1 yearFayetteville, NC
Great time off (20+ days shared PTO/SICK) per year with 5 yr experience. Personal use of Company Vehicle (2017 Ford Escape AWD) Banker's hours & schedule (Off on Weekends) Good work/life balance (usually don't have to worry about work when you're off)
Low Salary No Overtime ability No Cat-Duty Minimal growth opportunity unless you're ready to move to an undesirable location.
- 3.0May 3, 2019Claims AdjusterFormer Employee
Pay, benefits and PTO, co-workers
No work/life balance; expectations are ridiculous; you have to work a lot of extra time to keep up. Very stressful.
- 3.0Feb 24, 2022Licensed Sales ProducerCurrent Employee, more than 1 year
Good work life balance and have helpful resources to gain as much information on the products offered.
Their prices are very high for people with violations or accidents and they don't insure a lot of zip codes due to fire risk.
- 3.0Jun 8, 2012Business AnalystFormer Employee, less than 1 yearNorthbrook, IL
If you have a family and you want a good work life balance Allstate is the place for you. Usually employees work 1 or 2 days from home. Usually everyone is out of the office on Friday. People usually come in at 7AM and leave at 3 or 4PM. You can take your laptop home and finish your work. It's a slow pace. If you network within the company you can move around or get promoted. If you leave Allstate and come back Allstate will favor your experience and give you a better position. First year you get 14 PTO days and second year you get 20 PTO days. The company has an atmosphere of treating others with respect. If you work for the company you will NOT be surrounded by sharks.
This is a meeting heavy culture. Usually you won't get work done until you go home. People are promoted based on politics. If the staff doesn't like you for reasons unrelated to performance such as the way you dress, how you talk, or if you don't wear make up they will find a reason to get rid of you. You have to leave the organization and come back in order to get a promotion faster. In the technology department the work never stops especially if you are on a deployment you have to work over the weekend. You will get a different day off if you do work over the weekend. They won't pay you market rate salaries even if you have the experience. Usually the insurance industry never pays you market rate. The last 3 years have been RIFS and people have been re-banded and demoted. Their salaries have been categorized into lower levels so people that were making 6 figures are back to 5 figures. You have to realize right now Allstate is losing customer and money so of course they are getting rid of people. If they bring in entry-level employees they pay them the same amount they paid them 14 years ago. It's not enough to keep up with the cost of living. Many people are leaving the company right now. If you are new to the company you will get an orientation but not much training. Don't be surprised if you do administrative work instead of your actual job. This is a company that doesn't like to change. If you have good ideas they are not usually implemented if it means changing the existing technology systems. Everyone is worried about their job s so people keep good information to themselves and they won't share it with others to protect their jobs. The performance system is set up to make sure a few people fail at the bottom so even if everyone does a really good job someone has to fail.5
- 1.0Jan 29, 2020Claims SpecialistFormer Employee, more than 1 yearCheyenne, WY
Lots of PTO - trust me, you will need all the PTO you can get Night shift gets paid more
To be clear, I worked for an Express Claims call center. They claim to be different than other call centers, but don't believe them. Career Opportunity - more qualified/tenured employees will be passed up for promotions in favor of people that just look like they fit the job. One of the best workers in the office was in the same position for 5+ years, constantly receiving the highest accolades from the rest of the employees/team leads. They constantly kept applying for higher positions, only to be passed up every single time. Thankfully they finally saw the toxicity and have also left the company. Compensations and Benefits - For such a mentally and emotionally taxing job, their health insurance covered barely any mental health needs. Seeing the exact same therapist cost $208 with them, when my current job's insurance just charges a $30 copay. The deductible alone was in the $3000-4000 range. Allstate gives you a HSA, but no longer contributes to it. The regular duties of the job aren't even worth the pay anymore, and all the people I know that are quitting are because they can't take it anymore. I myself took a job with a substantial pay cut just to get away. Work/Life Balance: I developed social anxiety due to the nature of the job and my depression became substantially worse. I've seen coworkers become alcoholics or other substance abusers just to cope with the stress. Culture and Values - You will be given 'optional' work that is above your pay grade, with the threat that your future career will be in jeopardy if you request that you stop being assigned to the work. Most everyone I know that still works there is beyond burnt out. I never left at the end of the day feeling like I did good work, only thankful that I survived. Management - refuses to provide the resources necessary to prevent loss of morale. Free food doesn't help anyone. Piling on work doesn't help anyone.2
- 2.0Aug 14, 2015Claims AdjusterFormer Employee
Great recognition program, awesome pto time right off the bat, tuition reimbursement. Encourages volunteer work within the community. You build great relationships with coworkers.
If you're the newbie in a department you will work every holiday. Even though pto is great, if you don't have seniority don't even think about getting any good vacation time. Extremely understaffed and workload is impossible. Work life balance is almost non existent with late duty until 7:30 pm and at least 1 Saturday a month. I understood that I would have to work more hours with more responsibility however, when you stay late every single day and still can't stay on top it's a problem. Holiday schedule comes out a year in advance however when it gets closer to the holiday that you thought you were going to have off, the company then decides to make people work.