Alltel Reviews | Glassdoor

Alltel Reviews

Updated January 10, 2017
24 reviews

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3.0
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Alltel President, CEO, and Director Scott T. Ford
Scott T. Ford
8 Ratings

24 Employee Reviews

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Pros
  • Great pay, great benefits, with caring management (in 13 reviews)

  • Great company & employees for sure (in 6 reviews)

Cons
More Pros and Cons

  1. "decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Angelo, TX
    Former Employee - Sales Manager in San Angelo, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good ability to get out there and have fun

    Cons

    no way to move up really, but it was a temp job


  2. "Good Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Chicago, IL
    Former Employee - Administrative Assistant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Alltel full-time (More than 10 years)

    Pros

    Worked in teams, open communication

    Cons

    Not too concerned with employees that were at a company they took over.

    Advice to Management

    Value your frontline employees more. Without them, you would not have a company and your highly paid executive salaries.


  3. "Middle of the Road company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Consultant in Atlanta, GA
    Former Employee - Wireless Consultant in Atlanta, GA
    Disapproves of CEO

    I worked at Alltel full-time

    Pros

    Excellent bonus structure in company.

    Cons

    Limited upward mobility in company.

    Advice to Management

    Treat employees more fairly.


  4. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Representative in Little Rock, AR
    Former Employee - Wireless Sales Representative in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alltel full-time (More than 5 years)

    Pros

    Great company with many job opportunities. Great pay, great benefits, with caring management. Good bonuses offered to those that exceed quota.

    Cons

    Lots of hours worked around the holidays and weekends. No other cons that I can think of at the moment.

    Advice to Management

    Management was great when I worked for the company. I can't think of anything I would want to relay to them currently.


  5. "Salary depends on sales numbers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Fayetteville, NC
    Former Employee - Retail Sales Representative in Fayetteville, NC

    I worked at Alltel full-time (More than 3 years)

    Pros

    Good benefits, pay was decent when sales quotas were met.

    Cons

    Making quotas, long working hours. If you work in a kiosk location, work days can be slow and boring.


  6. "Fun until management needed more management"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Retail Sales Representative in Ludington, MI
    Former Employee - Retail Sales Representative in Ludington, MI

    I worked at Alltel full-time (More than 3 years)

    Pros

    Good commission. Fun co workers.

    Cons

    Management became over the top. Micromanaging.

    Advice to Management

    Eliminate the micromanaging of store that do well without.


  7. "all is well that ends well"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Phoenix, AZ
    Current Employee - Technical Support Representative in Phoenix, AZ
    No opinion of CEO

    Pros

    the job over all was not the worst over all the company had allot of growing to do with leaders and supervisors. the management was not bad at times i wondered if they knew what they were doing or what was going on. the environment was good, happy, and comfortable to go to every day. there was a major change in practice after the buy out weeding out allot of the over all hiccups in the company I’m happy as an employee. feel there should have been changes made prior to buy out.

    Cons

    favoritism lack of knowledge for the people that are in leading positions.

    Advice to Management

    work on the ethhics of the company leaders to show employers what a manager should do


  8. "Good place to work overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR
    Approves of CEO

    Pros

    Good place to work. Salary and compensation good.

    Cons

    Promotions to management was not always commensurate with individuals skills and abilities.

    Advice to Management

    Place the right peole in the possitions commensurate with their skills and abilities.


  9. "Tough job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Support in Lincoln, NE
    Former Employee - Help Desk Support in Lincoln, NE
    Approves of CEO

    Pros

    Downtime during slow periods gave us a break

    Cons

    Very little training for desktop support

    Advice to Management

    More training


  10. "CSR: Typical Call center work...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Virginia Beach, VA
    Current Employee - Customer Service in Virginia Beach, VA
    No opinion of CEO

    Pros

    Employees receive a free cell phone and free basic monthly service. You have set schedules in the call center.

    Cons

    The daily/weekly team recap of stats and posting on the board like its kindergarten. The one 4 min discretionary break. It's very easy to get burnt out if you work in the call center. I lasted only a few months there. Of course I never intended to make a career out of it. It was good work while in college, but it's call after call. Often lots and lots of calls in queue, you can barely catch a breath between calls. Turnover seems high and I bet its due to this.

    Advice to Management

    Allow your call center employees some breathing time. I know they are there to take calls, but it burns you out fast. They should allow employees to have a rotational schedule between the admin work and the call center work.


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