Alltel Reviews | Glassdoor

Alltel Reviews

Updated April 21, 2017
140 reviews

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Full-time Part-time

140 Employee Reviews

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Pros
  • Great pay, great benefits, with caring management (in 13 reviews)

  • Great company & employees for sure (in 6 reviews)

Cons
More Pros and Cons

  1. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Representative in Little Rock, AR
    Former Employee - Wireless Sales Representative in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alltel full-time (More than 5 years)

    Pros

    Great company with many job opportunities. Great pay, great benefits, with caring management. Good bonuses offered to those that exceed quota.

    Cons

    Lots of hours worked around the holidays and weekends. No other cons that I can think of at the moment.

    Advice to Management

    Management was great when I worked for the company. I can't think of anything I would want to relay to them currently.


  2. "Great first sales job with decent training."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Representative in Akron, OH
    Former Employee - Wireless Sales Representative in Akron, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Alltel full-time (More than 3 years)

    Pros

    Fun job with good hours. Bonuses were nice around holidays and the job was a great first selling experience. Made some good connections that helped with future employment.

    Cons

    Pay steadily decreased as competition became more aggressive. Management didn't listen and became more concerned with padding their own pockets.

    Advice to Management

    None


  3. "Customer Service & Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Lead/Supervisor in Charlotte, NC
    Former Employee - Customer Service Team Lead/Supervisor in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alltel full-time (More than 10 years)

    Pros

    Handling of personnel was very good. Lots if incentives to meet all quotas outside of the salaries and commission. Tickets to shows, concerts, races, movies and trips to other states. Meals, time off phones as well as awards and plaques.

    Cons

    Sitting at a desk 98% of the time

    Advice to Management

    Keep treating employees as people and make sure you promote from witin.


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  5. "Good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lot's of opportunity but mostly in the Mid-West and East Coast. If you like Arkansas this is a great Company to work for. Lot's of great people very knowledgeable and willing to share their expertise with you.

    Cons

    Very few opportunities in the West.

    Advice to Management

    Expand operations in the Western US.


  6. "Call Center Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Job, Pay, and Benefits along with 2 weeks paid vacation.

    Cons

    As with any customer service job, dealing with complaint, rude customers, profanity. Hours can be challenging

    Advice to Management

    There's no real advice other than to wear your cup when working at this job


  7. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marion, OH
    Former Employee - Anonymous Employee in Marion, OH
    Recommends
    Approves of CEO

    Pros

    Great place to work. Management actually helped out and seemed to care about both customers and employees

    Cons

    None. I really enjoyed my time with Alltel


  8. "Senior Client Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Wireless Consultant in Brownsville, TX
    Former Employee - Senior Wireless Consultant in Brownsville, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alltel full-time (More than 3 years)

    Pros

    Excellent monetary compensation, minimal stress as completion of job requirements are sufficiently within reach. Liked my work with job satisfaction through assisting customers.

    Cons

    I worked in a particularly low traffic store, uneventful days would drag on and yet I was still to keep busy. However management and coworkers were understanding and we used the time effectively.

    Advice to Management

    Associates such as myself were much better suited in a management or technical assistance position, I was consistently helping other associates in many other locations with technical issues, so much so that the majority of my day became helping other associates in many different regional stores with issues. There should be a position for this type of assistance. Everyone benefited from my knowledge and experience.


  9. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Little Rock, AR
    Former Employee - Sales Support in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Pay
    Great Benefits
    Great Hours
    Outstanding Staff Suppoty

    Cons

    There are no cons. Alltel is an awesome company to have worked for.

    Advice to Management

    Management staff is outstanding I encourage them to keep doing what it is that they are doing.


  10. "Money Hounds"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Altamonte Springs, FL
    Current Employee - Customer Service Representative in Altamonte Springs, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alltel full-time (More than a year)

    Pros

    Money is good. As with all sales, your salary can be as high as your drive to do the job.

    Cons

    You work for a bunch of middle management drones who pressure you to sell so they can make their bonus.


  11. "Alltel is a wonderful company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier II Technical Support in Virginia Beach, VA
    Former Employee - Tier II Technical Support in Virginia Beach, VA
    Recommends
    Approves of CEO

    I worked at Alltel full-time (More than 5 years)

    Pros

    Great Company, excellent Benefits, All departments work hard and together to ensure customers needs are addressed and resolved. I am concerned now that the company merged with Verizon Wireless. I stayed with the company after the merger and relocating with the company in 2012

    Cons

    I don't like how benefits changed for EPP when company was acquired by Verizon Wireless


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