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- English (5 reviews)
Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
- Current Employee★★★★★RecommendCEO ApprovalBusiness Outlook
Flexible hours, carefree environment,
If you are looking for a company where you can grow, learn, explore your creativity while building and being a part of a great work environment then this company is not for you. Be prepared to be over-worked, micro managed, constantly second guessed with poor pay. It has a "Country Club" environment so if you're in upper management then everything is great, however, the people that are typically responsible for getting the work done is often left working 10 - 12 hour days with not even a sincere thank you. Great Job if you need to fill in time for your resume, but don't plan on having ANY kind of career here.
- Former Employee★★★★★RecommendCEO ApprovalBusiness Outlook
Fair benefits package and great Christmas party. Many great people to work with.
Poor leadership from the top down. They tend to surround themselves with "Yes Men". Leadership flip-flops on most major decisions leaving the rest of the staff guessing. They ask for input , but when given you do give it they not use it or use it against you at a later date. Question something about the leadership here and your gone. No free thinking here. My advise is to do your job, bite your tongue and keep your head down.Continue reading
- Former Employee★★★★★RecommendCEO ApprovalBusiness Outlook
Free Popcorn (unless you hate popcorn, like me). The culture, outside of Management, is a fun, friendly environment.
Management doesn't communicate. No communication coaching for your career. If you do something wrong, they'll hold it against you for the remainder of your career. They're also NOT inclusive. Very conservative atmosphere.Continue reading
- Former Employee, more than 3 years★★★★★RecommendCEO ApprovalBusiness Outlook
Snacks and drinks are available (sometimes). Killer sales team.
The best managers are often marginalized and overruled by upper management, the worst managers are nothing but yes-men. Upper management tends to micro-manage too much and isn't interested in investing in infrastructure. Working from home is highly discouraged for no good reason, despite the fact that the office network has problems on the regular. Recruiting efforts seem to rely too much on personal relationships with upper management. Not much upward mobility.Continue reading
- Former Employee, more than 5 years★★★★★RecommendCEO ApprovalBusiness Outlook
If you are charming enough to talk yourself into a sales position, you can milk a paycheck out of this place for the next year or two (as long as you don't do something to incur the arbitrary wrath of the CEO) that the company has remaining.
When the company was still making an effort to prosper, leadership's micromanagement incessantly impeded the ability of the technical staff to get anything done. For example, even $50-$100 purchases required the approval of 2 to 3 separate managers going up the chain, even sometimes including the CEO, who was never around to tend to the very things on which he insisted on having the final say. As you can imagine, not a lot gets done. Management took forever to respond to any concerns/criticism/internal company fires: While I was working there, I witnessed a product leader (who was prone to slamming doors, throwing/breaking equipment) relentlessly frustrate and anger the technical staff - programmers and QA/testing. The staff complained about this guy for months. By the time anyone from management sat down to talk with him, several developers had already handed in their 2-week notice. The development manager and head of QA left shortly thereafter, followed by yet a few more developers shortly after that. By the time the problematic employee was fired, there were only about 3 technical employees left in the company. Rather than addressing this incident with introspection, ("Perhaps we should address hostile, glorified JIRA administrators before they chase away the team members that matter?") management's tone was one of indignation. The company has no plans to hire more technical/development staff, and currently has no technical staff working on their flagship product, (a digital sign system, which is running on 10+ year old Microsoft WPF technology), and thus has no one addressing the technical problems plaguing this product. Because of the consistent problems with the product, clients are dropping AGS left and right. Rather than bringing on more developers to fix the broken product (or better yet, resuming development on the new one that the toxic product leader brought down in flames), leadership has opted to bring on more salesmen, with the intent of selling a defective product in the hopes of keeping the company alive a little longer. How much longer do they need the company to stay afloat? Long enough so that the upper management meets the time requirements specified in the Christie buyout contract, and so that they don't have to give back the six-to-eight figure sums of money they made on the backs of all of the hard work of the people who made the company what it once was.Continue reading