Ally Financial Reviews | Glassdoor

Ally Financial Reviews

Updated January 15, 2018
526 reviews

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526 Employee Reviews

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Pros
Cons
  • Night/Saturday shifts can make work/life balance problematic (in 23 reviews)

  • Some decisions still happen at the upper management level without engaging technical SMEs and Leads effectively (in 19 reviews)

More Pros and Cons

  1. "Credit Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ally Financial full-time

    Pros

    Good Benefits and continually expanding the packages
    Team environment
    some flexibility depending on role

    Cons

    lack of flexibility depending on role/team
    managers aren't always on the same page so some things vary by team that aren't related to the actual role


  2. "Best experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paralegal in Detroit, MI
    Former Employee - Paralegal in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ally Financial full-time (More than 3 years)

    Pros

    Professional work atmosphere with respect for employees. Benefits are great and Ally is a trusted respected company. This is one of the best places that I have worked at.

    Cons

    There were no cons to working here that I could honestly speak about. This was one of the best places that I have worked.

  3. "Solid Company, nothing too amazing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Process Analyst in Jacksonville, FL
    Former Employee - Business Process Analyst in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ally Financial full-time (More than a year)

    Pros

    Smart and effective leadership at the top. Decent work/life balance.

    Cons

    Pay is below average and middle managers were not open to suggestions or career development.

    Advice to Management

    Leverage your employees for more of their ideas.


  4. "Dealer Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ally Financial full-time

    Pros

    The office environment is centered around teams of individuals working toward the same goal. Individuality and diversity is encouraged and celebrated. Advancement based on performance.

    Cons

    Schedules can vary each week making it difficult to meet with doctors, teachers etc.

    Advice to Management

    You're doing it right!


  5. Helpful (3)

    "Low pay. Boring work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Detroit, MI
    Former Employee - Financial Analyst in Detroit, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ally Financial full-time (More than a year)

    Pros

    The offer great benefits and PTO days. The free coffee was nice, too. You can wear jeans everyday if you'd like.

    Cons

    Super low pay. Work was so boring, and it wasn't rewarding. No room for growth. Former coworkers were in the same positions for 7+ years.

    Advice to Management

    Pay people better. When the work isn't thrilling and you make way less than those at competitors, people will seek other opportunities. Training new people constantly is costly and time consuming.


  6. Helpful (2)

    "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections in Jacksonville, FL
    Former Employee - Collections in Jacksonville, FL
    Doesn't Recommend

    I worked at Ally Financial full-time (Less than a year)

    Pros

    Co- workers, management excluded. That's it.

    Cons

    This was the most awful job I have ever had. It didn't have to be. The managers (and one in particular) in the Collections dept are some of the worst human beings I've ever met. After I left I swear I had PTSD from the terrible treatment and B.S. of this job. Stay away people. Stay Away.

    Advice to Management

    Get rid of the bad managers that harass their employees! If you see people quitting and walking out like crazy under one particular person, you might ask yourselves, why? What's going on here? Or not and just keep throwing money away as a result of your revolving door. Oh yeah, and the HR Dept is a disaster also.


  7. "Catch 22"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector in Jacksonville, FL
    Current Employee - Collector in Jacksonville, FL
    Negative Outlook
    No opinion of CEO

    I have been working at Ally Financial full-time (More than a year)

    Pros

    Great benefits, great maternity leave,and great PTO. If you are in collections bonuses are better with the new payout you have a chance of getting more money

    Cons

    Managers gets upset when u take your PTO. There's no written policy for occurrences but the sup will write you up for calling out ,even if PTO has been accrued. If you are in collection you switch supervisors every month

    Advice to Management

    Create proper training to team leads in regards to the policy .

  8. Helpful (3)

    "If you're young and talented...run, don't walk away from Ally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager-SmartAuction
    Current Employee - Sales Manager-SmartAuction
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ally Financial full-time (Less than a year)

    Pros

    Health care, matching 401k contributions

    Cons

    Very poor Senior and middle level Mgt. Uses threats of being fired as primary motivational tool. Misogynistic atmosphere and honest communication is discouraged...telling Mgt what they want to hear vs. true market challenges is also frowned upon. The pay plan is a joke, targets are not set equally across the board and there are no controls in place to prevent unethical employees from cheating. As long as the #'s look good, Mgt doesnt want to know about the cheating.

    Advice to Management

    Practice what you preach. If you want to Do it Right, then really Do it Right. Don't just tout propaganda about it. If you're going to continue down this pathway than eliminate the Do it Right tag line, it's just aggravating.


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ally Financial full-time (More than 8 years)

    Pros

    They is always room for Growth and advancement within company ifyou are hard worker.

    Cons

    I can't think right now


  10. "Fraud analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Dallas, TX
    Current Employee - Fraud Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible, able to work remote if needed. Benefits are competitive. Competitive salary. Relaxed office place. Dual sit. They are attempting to build the bridge between management and employee.

    Cons

    Management does not provide guidance, we are a online institution and we do not have the top of the line technology to be able to assist our customers. We are behind in every aspect as a bank.

    Advice to Management

    ..


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