Almost Family Reviews | Glassdoor

Almost Family Reviews

Updated September 19, 2017
223 reviews

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3.4
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Almost Family Chairman and CEO William B. Yarmuth
William B. Yarmuth
96 Ratings

223 Employee Reviews

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Pros
Cons
  • Upper management doesn't show much consideration for the concerns or needs of the average employees (in 17 reviews)

  • Very high turnover, not compensated with market, and no raises given (in 11 reviews)

More Pros and Cons

  1. Helpful (3)

    "Patientcare "We areSenior Advocates, as long as those Senior have Medicare with no Managed Care Attached""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in West Orange, NJ
    Former Employee - Account Executive in West Orange, NJ
    Doesn't Recommend

    Pros

    Medicare Certified Home Helath Provider

    Cons

    Sales Manager has no sales experience
    Helathcare benefits are sub par
    There is a 1k limit on Dental Benefits

    Advice to Management

    Management opportunities are for RN's only


  2. Helpful (6)

    "Avoid this employer at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Manager in Swansea, IL
    Former Employee - Clinical Manager in Swansea, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Almost Family full-time (More than a year)

    Pros

    Weekly paycheck when it is correct

    Cons

    Inexperienced Local Clinical Managers, Directors and Executive Director who are unfamilar with Medicare Regulations
    HR is virtually non existent and does not support staff
    Executive Director will terminate anyone that dares to challenge their ideas or that they dislike.
    Leadership team has no conscience and poor business ethics

    Advice to Management

    Wakeup and clean house. Most of your Executive Directors do not have a clue how to professionally or ethically run a home health agency

  3. Helpful (6)

    "Unethical, deceitful, cut throat, embarrassment to Home Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relations in Sarasota, FL
    Former Employee - Client Relations in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Almost Family full-time (More than a year)

    Pros

    They are always hiring, including for your position.

    Cons

    This company is out for the top management only. As an employee you are there to feed the insatiable appetite for corporate greed. They do not care about you or what you have to offer the company and most importantly your patients. Stay clear, do not waste your time believing the sales pitch. The will fire you and hire the next poor soul to bleed them dry of all there resources and talents and them kick them to the curb. This company is not good for the employee, your
    local community, or health care in general. Stay away, you can do much better, anywhere else!

    Advice to Management

    Management knows exactly what they are doing. This corporate climate will never change as long as they are turning a profit.


  4. Helpful (4)

    "Executive Leaders Should Reassess for Liability Factors in NEO."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aid in Ashland, OH
    Former Employee - Home Health Aid in Ashland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Almost Family part-time (Less than a year)

    Pros

    1. Weekly pay even if it was incorrect every time. Most office employee's were impersonal and standoffish.

    Cons

    This company had lost internal documents related to my hours and my wages, I was never compensated correctly even after I provided my own paperwork. After which they did not give me the correct amount owned for my services and this continued for many more weeks. They gave me some training, but it was inadequate at best. I was rushed into paying thirty dollars for CPR training that only lasted ten minutes. The Registered Nurse (RN) that was performing the test had already signed and completed my test for me before I even arrived. Executive management at the local branch was well aware of this practice and watched the entire process. I felt cheated honestly, because I would of been grateful for some more up to date information in this ever changing field or perhaps some refined techniques at the very least. I was written up multiple times unfairly, write ups and verbal warnings about events that did not even occur on my shift. No investigation by the company is ever really performed into any of the allegations it seems, they tend to have knee jerk reaction as a solution to everything, basically they over react very easily; and most of the time it is at the incorrect person for the incorrect reasons. If you decide to work for this branch watch your back an paychecks.

    Advice to Management

    Hello, Kentucky Head Quarters
         I would highly recommend that you begin to reassess your local level management in the North East Ohio branch. There are a few bad apples that could use some reevaluation at one of your offices due to poor work ethics and documentation processes. They are a liability to you and your clients. Local management should work towards their own diligence concerning client care plans, complaints and discrepancies. They were very vague about their reasoning of my termination as well. I feel it extends from the local managements inability to correctly communicate with their own employee's. I also would like to just add for the record that I have many letters from clients for recommendations and credentials along with many years of experience in the field.


  5. Helpful (5)

    "The worst company you will ever work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Almost Family full-time (More than 3 years)

    Pros

    Some good co-workers trying to make a living. Pays the bills.

    Cons

    Nothing is good about this company. The turnover is ridiculous. The Account Executives are treated like crap and let go left and right. They fire and cancel health insurance while employees are in the hospital. If you take this job, you will be miserable within 6 months and it will go down hill from there. For a Health Care company, they are heartless. No, I have not been fired and yes, I am still employed here but like everyone else, I am clawing my way to get out of here. I don't ever write negative things like this, but you could never imaging the crap that goes on with this company. Interviewing?? Run away as fast as you can!

    Advice to Management

    Learn how to treat your employees. Stop working for purely the shareholders. Set achievable goals and PAY THEM, REWARD THEM! Get rid of everyone in Kentucky that has anything to do with corporate decision making.


  6. Helpful (3)

    "Steer Clear of this employer if you want to keep your sanity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Manager in Akron, OH
    Current Employee - Clinical Manager in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Almost Family full-time (More than a year)

    Pros

    Weekly paychecks are good as long as they are correct.

    Cons

    No training, poor Management, expectation to know what the rules are but won't tell you the rules, Management rude and has a huge ego.

    Advice to Management

    Mr. CEO, you should make it mandatory that all staff get trained properly before you give them grief for not knowing what to do. I worked there 1 year and got training 2 days before I left. Does this mean that the upper management realized what mistake they made? Training is everything. Look at the reviews from a few years ago. Same problems and complaints. Nothing will ever change.


  7. Helpful (2)

    "RUN DONT WALK FROM THIS COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AE Account Executive in Cincinnati, OH
    Current Employee - AE Account Executive in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Almost Family full-time (More than a year)

    Pros

    Clinical Staff were well trained.

    Cons

    Sales/Marketing staff are treated poorly, threatened, and verbally abused by management staff. Upper management and human resources turn a blind eye to the behavior. Pay is about 12,000 under market standards. The referral process is based on a gimmick/marketing ploy of Senior Advocacy to gain straight Medicare referrals. Most locations do not take any other managed care plans at all. What about this says "Senior Advocacy"? Turnover is high among lower staff as well as upper management. No real chance at bonus, because the structure is ridiculously unachievable.

    Advice to Management

    A new focus on seniors, a true passion to help all seniors even those with a managed care plans. Be more supportive of your staff that are in the trenches, while you sit in your ivory tower!

  8. Helpful (1)

    "Don't Waste Your Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Mansfield, OH
    Former Employee - Licensed Practical Nurse in Mansfield, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Almost Family full-time (Less than a year)

    Pros

    I had a wonderful client.

    Cons

    There was no support from office staff. They work the field staff 5 to 7 days a week and still don't think you have worked enough. Office supervisor never had time for field staff and pushed you off on to the RN/Case Managers. This is a highly disorganized agency.

    Advice to Management

    Get to know your field staff. Pay closer attention to who your offices are being run.


  9. Helpful (5)

    "Almost Crazy!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Weekly Pay (But not always Correct). Worked with a team dedicated to do more with less.

    Cons

    I have never worked for a company that has no (ZERO) Work Culture! If you like to watch a senior leadership team constantly play Wack-A-Mole (Employee) then this is the place for you. HR has no teeth to enforce a positive work culture. One VP canceled approved vacation time during the christmas holiday season without notice for no apparent reason. No annual raise, No annual evaluations, and an awful benefits and compensation package. WARNING! DO NOT SEEK EMPLOYMENT @ ALMOST FAMILY. It is absolutely the armpit of Home Healthcare Employment!

    Advice to Management

    Heads Up Guys! You are going to continue to lose talent to other companies that are vested in their employees. When you realize that Human Capital is a resource to be valued and not abused, you will slowly climb out of the corporate hole that you have dug yourself into. Like My Daddy always Told Me, "When you're in a hole...... STOP Digging."


  10. Helpful (10)

    "AVOID ALMOST FAMILY AS AN EMPLOYER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Manager in New Haven, CT
    Current Employee - Clinical Manager in New Haven, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Almost Family full-time (Less than a year)

    Pros

    There are no PROS with this company. The turnover is horrendous. 26 employees resigned on one day. No training, medical benefits are awful @ $195.00 per week out of your paycheck, the directors are micromanaged by the out of state regional staff who are absolutely clueless. The workload/paperwork is antiquated (no computers or EMR) for field staff. Most staff are either fired or quit within one year of employment. They are verbally abusive to employees.

    Cons

    Being that the workload is impossible and the paperwork is endless but mandatory to complete you must work overtime to get it done, however, they do not pay you overtime even if your time sheet states your are there over 50 to 65 hours. There are no raises, bonuses, or even a Thank you. The clinical staff is stretched to the max, almost to a dangerous factor where something bad is going to happen, yet it is overlooked because they want the max for the minimum and cannot keep staff employed due to the negative work environment, or they terminate you if you try to make suggestions as to how they can make things better.

    Advice to Management

    Upper management needs to TRY to do the job they expect the employees should do, with the earnings the employees receive! They will then realize it is impossible. They need to look in the mirror and admit to themselves that NO it is NOT NORMAL for an employer to have such a horrendous staff turnover. Employees lasting 6 months to a year means a WAKE UP CALL is needed to stop letting your company title of REGIONAL DIRECTOR, or DIRECTOR, or MANAGEMENT means that you know what you are doing, because guess what, you don't. Be honest with yourself. Say it's not working. Be big enough to look at yourself in the mirror and admit that the name tag you put on when you start your work day is worth nothing but the piece of plastic it is, yet you let that little piece of plastic go straight to your ego, and that perhaps you and your skill set are the reason your company is such a mess. By the way, stop the nonsense of how much money the company is losing, as being why they pay so poorly, when in fact they purchase hundreds of other like businesses at a time. Face yourself in that mirror, look at your eyes in that reflection, and admit YOU have failed, and deflate your huge EGO.....if you don't do it...KARMA will.


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