Almost Family Reviews | Glassdoor

Almost Family Reviews

Updated July 21, 2017
130 reviews

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3.4
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Almost Family Chairman and CEO William B. Yarmuth
William B. Yarmuth
52 Ratings

130 Employee Reviews

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Pros
  • High integrity home health provider (in 8 reviews)

  • Excellent company with high ethical standards for patient care and employment (in 8 reviews)

Cons
  • Upper management doesn't show much consideration for the concerns or needs of the average employees (in 16 reviews)

  • Poor management, ridiculously high turnover, very high quota, company is constantly cutting the pay rate for visits (in 10 reviews)

More Pros and Cons

  1. Helpful (3)

    "Stressful & Unrewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook

    I have been working at Almost Family as a contractor (More than 3 years)

    Pros

    Worked with some extremely talented and skilled clinicians who were very dedicated to their patients and their jobs. They loved their jobs & profession and we worked great as a team.

    Cons

    Very disorganized.
    Non updated on technology and equipment.
    SUpplies and equipment unavailable for patient care
    No follow up of problems and issues.
    No employee support system
    Unfair employee practice
    Poor work ethic

    Advice to Management

    Restructuring of management
    Improvement & organization of systems
    Improvement of computer systems & update technology
    Establish a employee support system


  2. Helpful (5)

    "The worst company you will ever work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Almost Family full-time (More than 3 years)

    Pros

    Some good co-workers trying to make a living. Pays the bills.

    Cons

    Nothing is good about this company. The turnover is ridiculous. The Account Executives are treated like crap and let go left and right. They fire and cancel health insurance while employees are in the hospital. If you take this job, you will be miserable within 6 months and it will go down hill from there. For a Health Care company, they are heartless. No, I have not been fired and yes, I am still employed here but like everyone else, I am clawing my way to get out of here. I don't ever write negative things like this, but you could never imaging the crap that goes on with this company. Interviewing?? Run away as fast as you can!

    Advice to Management

    Learn how to treat your employees. Stop working for purely the shareholders. Set achievable goals and PAY THEM, REWARD THEM! Get rid of everyone in Kentucky that has anything to do with corporate decision making.

  3. Helpful (3)

    "Steer Clear of this employer if you want to keep your sanity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Manager in Akron, OH
    Current Employee - Clinical Manager in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Almost Family full-time (More than a year)

    Pros

    Weekly paychecks are good as long as they are correct.

    Cons

    No training, poor Management, expectation to know what the rules are but won't tell you the rules, Management rude and has a huge ego.

    Advice to Management

    Mr. CEO, you should make it mandatory that all staff get trained properly before you give them grief for not knowing what to do. I worked there 1 year and got training 2 days before I left. Does this mean that the upper management realized what mistake they made? Training is everything. Look at the reviews from a few years ago. Same problems and complaints. Nothing will ever change.


  4. Helpful (2)

    "RUN DONT WALK FROM THIS COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AE Account Executive in Cincinnati, OH
    Current Employee - AE Account Executive in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Almost Family full-time (More than a year)

    Pros

    Clinical Staff were well trained.

    Cons

    Sales/Marketing staff are treated poorly, threatened, and verbally abused by management staff. Upper management and human resources turn a blind eye to the behavior. Pay is about 12,000 under market standards. The referral process is based on a gimmick/marketing ploy of Senior Advocacy to gain straight Medicare referrals. Most locations do not take any other managed care plans at all. What about this says "Senior Advocacy"? Turnover is high among lower staff as well as upper management. No real chance at bonus, because the structure is ridiculously unachievable.

    Advice to Management

    A new focus on seniors, a true passion to help all seniors even those with a managed care plans. Be more supportive of your staff that are in the trenches, while you sit in your ivory tower!


  5. Helpful (5)

    "Almost Crazy!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Weekly Pay (But not always Correct). Worked with a team dedicated to do more with less.

    Cons

    I have never worked for a company that has no (ZERO) Work Culture! If you like to watch a senior leadership team constantly play Wack-A-Mole (Employee) then this is the place for you. HR has no teeth to enforce a positive work culture. One VP canceled approved vacation time during the christmas holiday season without notice for no apparent reason. No annual raise, No annual evaluations, and an awful benefits and compensation package. WARNING! DO NOT SEEK EMPLOYMENT @ ALMOST FAMILY. It is absolutely the armpit of Home Healthcare Employment!

    Advice to Management

    Heads Up Guys! You are going to continue to lose talent to other companies that are vested in their employees. When you realize that Human Capital is a resource to be valued and not abused, you will slowly climb out of the corporate hole that you have dug yourself into. Like My Daddy always Told Me, "When you're in a hole...... STOP Digging."


  6. Helpful (10)

    "AVOID ALMOST FAMILY AS AN EMPLOYER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Manager in New Haven, CT
    Current Employee - Clinical Manager in New Haven, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Almost Family full-time (Less than a year)

    Pros

    There are no PROS with this company. The turnover is horrendous. 26 employees resigned on one day. No training, medical benefits are awful @ $195.00 per week out of your paycheck, the directors are micromanaged by the out of state regional staff who are absolutely clueless. The workload/paperwork is antiquated (no computers or EMR) for field staff. Most staff are either fired or quit within one year of employment. They are verbally abusive to employees.

    Cons

    Being that the workload is impossible and the paperwork is endless but mandatory to complete you must work overtime to get it done, however, they do not pay you overtime even if your time sheet states your are there over 50 to 65 hours. There are no raises, bonuses, or even a Thank you. The clinical staff is stretched to the max, almost to a dangerous factor where something bad is going to happen, yet it is overlooked because they want the max for the minimum and cannot keep staff employed due to the negative work environment, or they terminate you if you try to make suggestions as to how they can make things better.

    Advice to Management

    Upper management needs to TRY to do the job they expect the employees should do, with the earnings the employees receive! They will then realize it is impossible. They need to look in the mirror and admit to themselves that NO it is NOT NORMAL for an employer to have such a horrendous staff turnover. Employees lasting 6 months to a year means a WAKE UP CALL is needed to stop letting your company title of REGIONAL DIRECTOR, or DIRECTOR, or MANAGEMENT means that you know what you are doing, because guess what, you don't. Be honest with yourself. Say it's not working. Be big enough to look at yourself in the mirror and admit that the name tag you put on when you start your work day is worth nothing but the piece of plastic it is, yet you let that little piece of plastic go straight to your ego, and that perhaps you and your skill set are the reason your company is such a mess. By the way, stop the nonsense of how much money the company is losing, as being why they pay so poorly, when in fact they purchase hundreds of other like businesses at a time. Face yourself in that mirror, look at your eyes in that reflection, and admit YOU have failed, and deflate your huge EGO.....if you don't do it...KARMA will.


  7. Helpful (4)

    "Don't work here...ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee
    Current Employee - Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are no pros to this job other than it is a job.

    Cons

    This company does not give a crap about its patients or its employees. They ask you to skip seeing patients so you can admit new patients to service. Management is unprofessional and talks about each employee to other employees. All staff members are completely overworked, undertrained, and are not encouraged or appreciated. Expectations are impossible, and this company will do everything possible to save a buck and get a big census.

    I forgot one pro: it is a job, and you will never have trouble finding work. You just will never get paid overtime or be shown even basic human courtesy for working yourself into an early grave.

    Advice to Management

    Staff appropriately, and show some appreciation for the staff you have. If you really care about them and your patients like you say you do, this should be your number one and two priorities.

  8. Helpful (5)

    "Worst job experience ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overworked in Clifton, NJ
    Current Employee - Overworked in Clifton, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Almost Family full-time (Less than a year)

    Pros

    There are really no pros to working for this company unless you are looking to work like a slave six days a week.

    Cons

    The company has no values, the employees are not valued and the patients are definitely not valued. There is no consistency in the workplace and everyone is their own boss. As for personal growth, there is NONE.

    Advice to Management

    The company needs real people who care about the actual patients. All management is worried about is how many patients are coming on service and how much money they can get from the case. NO such thing as Patient Care.


  9. Helpful (6)

    "Horrible"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There are absolutely no pros for employees or clients of this company

    Cons

    Horrible management, extremely low pay with no raises, this company will pay top management million dollar bonuses but most employees go 4 to 5 yes without even a cost of living increase, these people are greedy and could care less about their employees or clients

    Advice to Management

    You can't give advice to greedy people with no conscious


  10. Helpful (8)

    "Senior Advocates not committed to anyone or anything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middleburg Heights, OH
    Current Employee - Anonymous Employee in Middleburg Heights, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Almost Family (More than a year)

    Pros

    Ability to maintain a flexible schedule

    Cons

    NO training: NO supplies: NO recognition: NO positive feedback: NO proper equipment provided; NO appropriate
    client information given to field staff: NO salary increases; NO support for staff by management: Office moral is
    negative. Office management is UNAWARE of company policies. Certainly NO CELEBRATIONS of any kind
    All employees are expected to make this job their sole priority in life, while only working PRN.

    Advice to Management

    Follow your own policies and procedures
    Compensate your employees at a fair wage.


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