AlohaCare Reviews | Glassdoor

AlohaCare Reviews

14 reviews

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2.7
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AlohaCare CEO Laura Esslinger
Laura Esslinger
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14 Employee Reviews

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  1. Helpful (3)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance in Honolulu, HI
    Current Employee - Compliance in Honolulu, HI
    Recommends
    Positive Outlook

    I have been working at AlohaCare full-time (More than a year)

    Pros

    Non-profit, local Hawaiian health plan with a positive mission
    Good working environment with good coworkers (depending on your area)
    Gives people a chance to learn and grow

    Cons

    Pays less than fair market value

    Advice to Management

    Invest in employees and pay fair market value; don't serve as the NBA D-league by providing people opportunities to learn and develop, and then letting them go make more money at competitors for the same work once you've developed them


  2. Helpful (1)

    "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Honolulu, HI
    Former Employee - Operations in Honolulu, HI
    Recommends
    Positive Outlook

    I worked at AlohaCare full-time (More than 3 years)

    Pros

    Family environment, threat employee like family.

    Cons

    Limited parking for employees but good public transportation system

    Advice to Management

    Look into more employee programs and training.

  3. Helpful (1)

    "Fair Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Neutral Outlook

    I worked at AlohaCare full-time (More than 10 years)

    Pros

    Great people to work with, friendly atmosphere. Flexible hours with opportunities to make-up loss time due to an emergency or unforeseen situation. Bonuses are great.

    Cons

    Departments need to closely communicate with one another. The success of the company is built on its employees and they should be compensated accordingly. Management have their favorites when it comes to their workers.


  4. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good people and mission for what they do.

    Cons

    turnover is high, dis-organized and needs more direction

    Advice to Management

    hire better staff and pay more


  5. Helpful (2)

    "You can grow here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at AlohaCare full-time (More than 3 years)

    Pros

    There's always opportunity to learn and grow. Some people don't get the chance because they don't speak up. If you are ready to work and are self-motivated, there's definitely a place for you.

    Cons

    Its a non-profit so the pay is not as high up as other health plans.

    Advice to Management

    Tell the front line staff how important they are more often. We all don't give them enough credit.


  6. Helpful (1)

    "NEGATIVE STARS @ ALOHACARE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LSW in Honolulu, HI
    Former Employee - LSW in Honolulu, HI
    Doesn't Recommend
    Negative Outlook

    I worked at AlohaCare full-time (More than a year)

    Pros

    Not one good thing about AlohaCare. It will make you cry every night.

    Cons

    This is most toxic work environment ever. The people are passive aggressive and rude, they are political and RACIST, the management is literally the worst I have ever had in my 5 professional years of experience. So much compliance issues. CEO does not care about the employees only saving money. No infrastructure you make up as you go and get yelled at for trying. IT's also the most gossipy environment it is worse then high school. The management is the worst gossip of all. If you are a health care professional like myself and you want to be treated fairly, or work with nice normal people, and get paid fairly, then RUN do not walk away from this dump. Youve been warned!

    Advice to Management

    Most of the management should be fired but definitely the CEO is a loser. dont think this place will survive much longer that is why I moved back to direct care ASAP


  7. Helpful (2)

    "Compliance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Honolulu, HI
    Former Employee - Compliance Analyst in Honolulu, HI
    Doesn't Recommend

    I worked at AlohaCare full-time (More than a year)

    Pros

    Apply here if you are new to the industry and need experience.

    Cons

    The CEO is overly involved in everything, easy to be blackballed.

  8. Helpful (2)

    "Eye opener"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    There were a few really great employees.there are always positions available. Not difficult to get a job there.

    Cons

    Penny-wise and pound-foolish. The inmates are running the asylum. Culture of favoritism not correlated to a job well done.

    Advice to Management

    Focus on retaining good employees rather than keeping low paid employees who will let you get away with objectionable practices.


  9. Helpful (1)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Honolulu, HI
    Former Employee - Customer Service Representative in Honolulu, HI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AlohaCare full-time (More than a year)

    Pros

    Co-workers felt like family, right next to Ala Moana mall

    Cons

    Lack of training, customer service representatives had to answer questions about claims that we had no clue about, salary wasn't great

    Advice to Management

    More training please


  10. Helpful (1)

    "AlohaCare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook

    I have been working at AlohaCare (Less than a year)

    Pros

    Great co-workers and several holidays. You accumulate vacation days fast

    Cons

    Very low pay with extra work for all staff since many needed positions are never filled.

    Advice to Management

    up the pay and hire the needed staff


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