Alorica Reviews | Glassdoor

Alorica Reviews

Updated February 15, 2019
3,255 reviews

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2.6
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Alorica Chairman and CEO Andy Lee
Andy Lee
884 Ratings

Employee Reviews

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Pros
  • "I'm so fortunate to be able to work from home in this capacity" (in 41 reviews)

  • "There are usually both full-time and part-time positions available" (in 101 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (4)

    "A must!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alorica full-time

    Pros

    Great team leads.
    Great representatives.
    Great work environment.

    Cons

    Honestly I can’t think of one.


  2. "case mentor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alorica full-time

    Pros

    Great place to work and great management

    Cons

    Great growth and lot of opportunities

  3. "Good Entry Level Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Myers, FL
    Current Employee - Anonymous Employee in Fort Myers, FL

    I have been working at Alorica full-time (Less than a year)

    Pros

    Very casual environment and great location

    Cons

    Low salary and the wait time for benefits


  4. "Alorica New York Times call centee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in Greensboro, NC
    Former Employee - Call Center Customer Service Representative in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alorica full-time (Less than a year)

    Pros

    Great people training and atmosphere was good

    Cons

    Was only a temporary job wish i could have become permanent

    Advice to Management

    I dont have much to say to management


  5. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alorica part-time

    Pros

    The supervisors are awesome yes

    Cons

    The pay is not so great


  6. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Terre Haute, IN
    Former Employee - Customer Service Representative in Terre Haute, IN
    Neutral Outlook
    No opinion of CEO

    I worked at Alorica full-time (Less than a year)

    Pros

    Good with scheduling issues, my team manager was great, full time, good pay for this area.

    Cons

    Site closed Dec. 2018, which left many people unemployed in this area.

    Advice to Management

    Keep sites in US.


  7. "Great"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Omaha, NE
    Current Employee - Customer Service Representative in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alorica full-time (Less than a year)

    Pros

    Haven't been there long but seems like a good company. All the staff is great!

    Cons

    No cons really everyone is great

  8. Helpful (1)

    "Fun Atmosphere but Poor Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mendota Heights, MN
    Former Employee - Customer Service Representative in Mendota Heights, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alorica full-time (Less than a year)

    Pros

    Really fun work environment
    Great coworkers
    Room for advancement
    Management is understanding
    All ranges of work schedules

    Cons

    Poor pay, people who start months after you can easily earn more if they get a different client.

    Advice to Management

    Keep up the good work.


  9. "Alorica"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Alorica full-time (More than 3 years)

    Pros

    Flexible working hour, mid shift

    Cons

    No night shift differential; Lack of career development

    Advice to Management

    Focus on employee development and egagement


  10. "laid off due to Department downsizing"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Simpsonville, SC
    Former Employee - Customer Service Representative in Simpsonville, SC

    I worked at Alorica full-time (Less than a year)

    Pros

    Good work hours for day shift

    Cons

    Laid off due to department down sizing

    Advice to Management

    None