Alorica Reviews

Updated Jun 3, 2020

To filter reviews, or .
2.8
43%
Recommend to a Friend
54%
Approve of CEO
Alorica Chairman and CEO  Andy Lee
Andy Lee
920 Ratings
Pros
  • "Full time work people are awesome(in 115 reviews)

  • "friendly work environment make you feel like a family(in 99 reviews)

Cons
  • "Upper management inconsiderate of employees needs(in 95 reviews)

  • "No real advancement, No RAISES what so ever(in 87 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Great firm"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Training Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alorica full-time for more than 10 years

    Pros

    There was so many things good pay benefits and work life balance

    Cons

    Absolutely nothing negative to say about the firm

    Alorica2019-11-07
  2. "Doing this so I can read other revjews"

    5.0
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alorica full-time

    Pros

    Great company to work for

    Cons

    Only doing this review so I can read other reviews. What good is a review site if I’m forced to leave a review and salary input just to read customer reviews. Doubting the legitimacy of any of these reviews now

    Continue reading
    Alorica2020-05-21
  3. "Great work atmosphere"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Lake Mary, FL
    Recommends

    I worked at Alorica full-time for less than a year

    Pros

    Fun atmosphere Friendly co workers Knowledgeable co workers

    Cons

    Point system is horrible Very unclear about points Expendable is what you are

    Alorica2020-06-01
  4. "Overall good experience. Was just time for a change."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Huntsville, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alorica full-time for more than 5 years

    Pros

    Scheduling Flexibility and overtime offerings

    Cons

    Benefits not good and expensive

    Continue reading
    Alorica2020-05-29
  5. "Alorica Career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Humble, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alorica full-time for more than a year

    Pros

    Flexible work hours, bonuses, good place to start a career as a customer service representative.

    Cons

    No paid holidays, some overtime depends on project, which is a plus if you want extra income.

    Alorica2020-05-26
  6. "Partnered Contract"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Alorica full-time for more than a year

    Pros

    Steady Work. Hours aren't bad.

    Cons

    Partnered set up causes conflict with contracted companies. IF analytical work is to be done, it needs to be for Alorica, not for the partnered company. Not all resources are available to partnered employees to do their jobs. Insurance is of no use. All procedures my family and I had this past year had to bet put in as self-pay because insurance would not cover what most other plans from companies just as large would provide.

    Continue reading
    Alorica2020-05-26
  7. "Not horrible, if you don't mind call center work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Joplin, MO
    Doesn't Recommend
    Neutral Outlook

    I worked at Alorica full-time for less than a year

    Pros

    Competent management, fun office environment

    Cons

    poor work/life balance, low wage, few advancement opportunities

    Alorica2020-05-26
  8. "A great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Care Advocate in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alorica full-time for more than a year

    Pros

    Good company committed to Making Lives Better

    Cons

    I can’t think of any downsides it’s a nice company.

    Alorica2020-05-19
  9. "Professionally Disappointed"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cutler Bay, FL

    I worked at Alorica full-time for more than 5 years

    Pros

    Able to be introduced to great accounts

    Cons

    Management cannot hold on to good accounts. Too much mis-management and misguided intentions from local operational seniors.

    Continue reading
    Alorica2020-06-02
  10. "You are what they are selling"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Alorica full-time for more than 3 years

    Pros

    the people if you get in the right team

    Cons

    pay isn't worth while, Corperate doesn't care about you , HR does not listen

    Alorica2020-06-03
Found 3947 reviews