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Alpine Access

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Alpine Access

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Alpine Access Reviews

Updated Mar 23, 2022

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Found 446 of over 452 reviews

2.6
40%
Recommend to a Friend
43%
Approve of CEO
Alpine Access CEO Chuck Sykes
Chuck Sykes
49 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay with the promise of a 15 cent raise every 18 months (based on hours worked)(in 66 reviews)
  • "Poor Training(in 39 reviews)
  • "No benefits for hourly employees.(in 33 reviews)
  • "Will constantly nag you to work off schedule and ask you to take time off when you are scheduled to suit their needs.(in 23 reviews)
  • "Training was done at my state's minimum wage and took over a month to complete.(in 16 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Good company to work for

    Jun 18, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It is a good company to work for, people are very supportive and help you along the way and you can work from home which is a plus

    Cons

    Long shift hours, very specific with the kind of Internet service they use

    Be the first to find this review helpful
  2. 2.0
    Current Employee

    They Only Care About Making Money

    Mar 23, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote positions, multiple programs to choose from

    Cons

    Horrible pay, Management only cares about metrics and not about the employees and their needs, horrible leave policy

    Be the first to find this review helpful
  3. 5.0
    Former Employee, more than 8 years

    Work from home

    Sep 19, 2020 - Customer Service Representative in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to be employed by

    Cons

    Good to their employees and clients

    Be the first to find this review helpful
  4. 1.0
    Former Employee

    Awful Awful Awful the Mitchell Team

    Jun 2, 2020 - Technical Support Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I had a job for 4 years from home.

    Cons

    no promotion, low wage increase, racist, play favors,

    Continue reading
    Be the first to find this review helpful
  5. 3.0
    Former Employee, less than 1 year

    all over the place

    Mar 23, 2020 - Web Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    classic comfortable benefits, great office

    Cons

    my managers couldn't decide what they wanted me to be

    Be the first to find this review helpful
  6. 2.0
    Former Employee, more than 5 years

    Does not appreciate long term and dedicated employees

    Mar 24, 2020 - Customer Service Representative/Flex Trainer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was great working from home.

    Cons

    The structure for advancement in this company is about who you know and not what you know or give. I was with this company for 7 1/2 years with great attendance and metrics and then was let go all of a sudden due to my home program did not renew their contract. Also pay was not great compared to brick and mortar that does the same thing. If you are not in the clicks you do not get feedback on your performance or guidance on how to advance within the company.

    Continue reading
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  7. 3.0
    Former Employee, more than 1 year

    Fun working from home

    Aug 6, 2019 - Customer Support Agent in Tucson, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My office was at home. They always serve my favorite food in the refrigerator café

    Cons

    How do use on my own equipment. No reimbursement for Internet bill.

    1 person found this review helpful
  8. 5.0
    Former Employee, more than 8 years

    A great company to work for!

    Aug 3, 2019 - Phone & Chat Agent in Kansas City, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Has access to different companies to work with.

    Cons

    Not sure if you still have to pay for the credit report?

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Former Employee, more than 1 year

    Good company to work for

    Jun 17, 2019 - Customer Service Representative in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I think some of the best reasons to work for Alpine Access would be there is room for advancement and I feel you are treated fairly

    Cons

    The downside of working with Alpine Access is if ever you leave and try to come back it is extremely hard to do, even after you are told that you can always come back because of being a great employee

    Continue reading
    1 person found this review helpful
  10. 3.0
    Former Employee, more than 5 years

    Hard to make bonus

    Jan 28, 2019 - Team Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with

    Cons

    Always a promise of bonus, but never any pay raises

    Continue reading
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Viewing 1 - 10 of 446 Reviews

Alpine Access Reviews FAQs

Alpine Access has an overall rating of 2.6 out of 5, based on over 452 reviews left anonymously by employees. 40% of employees would recommend working at Alpine Access to a friend and 30% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Alpine Access employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Alpine Access. This rating has been stable over the past 12 months.

40% of Alpine Access employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alpine Access 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Alpine Access to be coworkers, work life balance and the cons to be management, career development, benefits.

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