Alpine Access Reviews

Updated Jun 2, 2020

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2.4
32%
Recommend to a Friend
29%
Approve of CEO
Alpine Access CEO Chuck Sykes
Chuck Sykes
48 Ratings
Pros
Cons
  • "If you have tech issues they are quick to blame your interest service provider and not pay you(in 45 reviews)

  • "Then he gets team leads to beg workers for donations to his pet charity for heart research(in 37 reviews)

More Pros and Cons
  1. "A great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Phone & Chat Agent in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alpine Access full-time for more than 8 years

    Pros

    Has access to different companies to work with.

    Cons

    Not sure if you still have to pay for the credit report?

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  2. "Awful Awful Awful the Mitchell Team"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative 
    Doesn't Recommend

    I worked at Alpine Access full-time

    Pros

    I had a job for 4 years from home.

    Cons

    no promotion, low wage increase, racist, play favors,

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  3. "all over the place"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Developer 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alpine Access full-time for less than a year

    Pros

    classic comfortable benefits, great office

    Cons

    my managers couldn't decide what they wanted me to be

  4. "Does not appreciate long term and dedicated employees"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Flex Trainer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alpine Access full-time for more than 5 years

    Pros

    It was great working from home.

    Cons

    The structure for advancement in this company is about who you know and not what you know or give. I was with this company for 7 1/2 years with great attendance and metrics and then was let go all of a sudden due to my home program did not renew their contract. Also pay was not great compared to brick and mortar that does the same thing. If you are not in the clicks you do not get feedback on your performance or guidance on how to advance within the company.

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  5. "Fun working from home"

    3.0
    Former Employee - Customer Support Agent in Tucson, AZ

    I worked at Alpine Access full-time for more than a year

    Pros

    My office was at home. They always serve my favorite food in the refrigerator café

    Cons

    How do use on my own equipment. No reimbursement for Internet bill.

  6. Helpful (1)

    "Good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alpine Access full-time for more than a year

    Pros

    I think some of the best reasons to work for Alpine Access would be there is room for advancement and I feel you are treated fairly

    Cons

    The downside of working with Alpine Access is if ever you leave and try to come back it is extremely hard to do, even after you are told that you can always come back because of being a great employee

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  7. "good job for the most part"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alpine Access full-time for more than a year

    Pros

    very good pay and benefits

    Cons

    at the time not very organized

  8. "Hard to make bonus"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Remote, OR
    Recommends

    I worked at Alpine Access full-time for more than 5 years

    Pros

    Great people to work with

    Cons

    Always a promise of bonus, but never any pay raises

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  9. Helpful (3)

    "Not awful for a work from home"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Alpine Access full-time for more than 3 years

    Pros

    The only traffic you will run into is maybe tripping on some laundry or kids toys on the way to the computer. no wardrobe cost, or gas. Gain customer service skills.

    Cons

    scheduling was terrible, call expectations were unrealistic, management was under trained and dramatic. scheduling time off for kids school events or even funerals was extremely frowned upon - it was all about the metrics, numbers, and $$

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  10. Helpful (4)

    "Hideous Management that DOES NOT CARE about the Employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Denver, CO
    Doesn't Recommend

    I worked at Alpine Access full-time for more than a year

    Pros

    Ability to work from home.

    Cons

    No security re: hours, pay is FAR below for the same job in a brick and mortar job. Management is manipulative and nasty.

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Found 444 reviews