Alpine Access Reviews | Glassdoor

Alpine Access Reviews

Updated Mar 24, 2020

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2.4
33%
Recommend to a Friend
29%
Approve of CEO
Alpine Access CEO Chuck Sykes
Chuck Sykes
48 Ratings
  1. "Does not appreciate long term and dedicated employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Flex Trainer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alpine Access full-time for more than 5 years

    Pros

    It was great working from home.

    Cons

    The structure for advancement in this company is about who you know and not what you know or give. I was with this company for 7 1/2 years with great attendance and metrics and then was let go all of a sudden due to my home program did not renew their contract. Also pay was not great compared to brick and mortar that does the same thing. If you are not in the clicks you do not get feedback on your performance or guidance on how to advance within the company.

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    Alpine Access2020-03-24
  2. "all over the place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Developer 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alpine Access full-time for less than a year

    Pros

    classic comfortable benefits, great office

    Cons

    my managers couldn't decide what they wanted me to be

    Alpine Access2020-03-23
  3. "Work from Home Cable Repair Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Repair Technician in Bobcaygeon, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alpine Access full-time for more than a year

    Pros

    Ability to work from home, paid training, dental and medical benefits

    Cons

    Low pay, poor management, no area for growth

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    Alpine Access2020-03-02
  4. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Work At Home Telephone Customer Service Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alpine Access full-time for less than a year

    Pros

    From home positions so you don't leave your house

    Cons

    In group training with complete newbies to computers they hold everyone up it's painful. Getting yelled at by customers all day There really is no room to advance Bad pay

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    Alpine Access2020-02-11
  5. "Fun working from home"

    StarStarStarStarStar
    Former Employee - Customer Support Agent in Tucson, AZ

    I worked at Alpine Access full-time for more than a year

    Pros

    My office was at home. They always serve my favorite food in the refrigerator café

    Cons

    How do use on my own equipment. No reimbursement for Internet bill.

    Alpine Access2019-08-07
  6. "A great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Phone & Chat Agent in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alpine Access full-time for more than 8 years

    Pros

    Has access to different companies to work with.

    Cons

    Not sure if you still have to pay for the credit report?

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    Alpine Access2019-08-04
  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alpine Access full-time for more than a year

    Pros

    I think some of the best reasons to work for Alpine Access would be there is room for advancement and I feel you are treated fairly

    Cons

    The downside of working with Alpine Access is if ever you leave and try to come back it is extremely hard to do, even after you are told that you can always come back because of being a great employee

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    Alpine Access2019-06-17
  8. "good job for the most part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alpine Access full-time for more than a year

    Pros

    very good pay and benefits

    Cons

    at the time not very organized

    Alpine Access2019-05-16
  9. "horrible"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Red Deer, AB

    I worked at Alpine Access part-time for less than a year

    Pros

    you get to work from home

    Cons

    you dont get the option to have holidays off, you work them all!

    Alpine Access2019-03-29
  10. "Hard to make bonus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Remote, OR
    Recommends

    I worked at Alpine Access full-time for more than 5 years

    Pros

    Great people to work with

    Cons

    Always a promise of bonus, but never any pay raises

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    Alpine Access2019-01-28
Found 443 reviews