Alta Resources Reviews | Glassdoor

Alta Resources Reviews

Updated November 14, 2017
180 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Alta Resources Chairman & CEO James F. Beré Jr.
James F. Beré Jr.
80 Ratings

180 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • I wish there was some more room for growth (in 6 reviews)

  • The call center work was intense and highly regulated (in 9 reviews)

More Pros and Cons

  1. "Customer service representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alta Resources full-time

    Pros

    Pay, benefit, dress code

    Cons

    Lack of teaching, no raises


  2. "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alta Resources full-time (Less than a year)

    Pros

    The company is very easy to work for and the management is down to earth. Everyone is easy to talk to which gives a new term to open door policy.

    Cons

    There doesn't seem to be a lot of communication between workers on the floor.

  3. "Customer service representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alta Resources full-time

    Pros

    Free donut end of month Fridays

    Cons

    Very clicky. Very big rumor mill

    Advice to Management

    Pay more


  4. Helpful (1)

    "Customer service phone rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Neenah, WI
    Current Employee - Anonymous Employee in Neenah, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alta Resources part-time (More than 8 years)

    Pros

    My hours work perfectly for me. I am able to get my daughter off to school and pick her up again every day. They are flexible when I ask for days off and allow me to make up those hours if I’d like to. Advancement opportunities as well as department transfers offered regularly. Company continues to grow in WI as well as in Florida.

    Cons

    Personal Bonus no longer offered


  5. "Customer Service Rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Neenah, WI
    Former Employee - Customer Service Representative in Neenah, WI

    I worked at Alta Resources full-time (More than a year)

    Pros

    Decent supervisors/team leaders. Wide variety of companies to work under

    Cons

    Underpaid. Terrible benefits. HR is an absolute mess.


  6. "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alta Resources full-time

    Pros

    none. Except for free donuts one day of the month

    Cons

    low pay. overworked and underpaid


  7. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alta Resources part-time

    Pros

    Flexible schedule, busy and nice office environment

    Cons

    Sometimes too micro mananging and short breaks

  8. "Too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Neenah, WI
    Current Employee - Marketing in Neenah, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alta Resources full-time (More than a year)

    Pros

    The only advantage you can think of this is that they offer referral fee as they are having hiring problems as people do not want to work for this company due to bad experiences and worth of mouth .

    Cons

    Worst management
    Below standard salary
    Too much politics
    Too much bureaucracy
    Promotion is from who you know not from what you know
    Everything is setup so they can fire an employee you right away without affecting the operation of the company.
    They fire an employee from simple mistakes.


  9. "Could use some improvements"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alta Resources full-time

    Pros

    The environment is very comforting and it's not large, which coming from a big call center before I came here, it's small and relaxing.

    Cons

    Some of the team leads are not knowledgeable on their services. Also, doesn't offer conflict resolution.

    Advice to Management

    Streamline the technology to have less clutter.


  10. "Do not recommend!"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alta Resources full-time (More than a year)

    Pros

    They do not discriminate.. That is always a good thing. My team leader was Very nice, professional and very understanding

    Cons

    HR is a MESS! You can never ever talk to anyone on the phone, even if its an Emergency. When you call in from CA you get the Phillaphines

    Advice to Management

    Leave your ex- employess alone after they resign, quit bothering them.


Showing 180 of 188 reviews
Reset Filters