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Alternative Family Services

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Alternative Family Services

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Alternative Family Services Reviews

Updated May 6, 2023

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Found 24 of over 24 reviews
3.4
64% Recommend to a Friend
34% Approve of CEO

Found 24 of over 24 reviews

3.4
64%
Recommend to a Friend
34%
Approve of CEO
Alternative Family Services CEO Marsha Lewis-Akyeem (no image)
Marsha Lewis-Akyeem
3 Ratings

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Top Review Highlights by Sentiment

Pros
    There are no pros to display at this time.
Cons
  • "Management was not good and you get such little pay for what they expected you to do/caseload.(in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 4.0
    Current Employee, more than 1 year

    Love the company values

    May 6, 2023 - Mental Health Specialist in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company values Team/collaboration Supportive supervisors

    Cons

    review of pay and paying staff what they are worth.

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  2. 2.0
    Former Employee, more than 5 years

    Upper management doesnt value employees

    Apr 9, 2023 - Caseworker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility and making a difference in children’s lives.

    Cons

    Company will pay you the absolute minimum they can legally pay you. A new person will start off at the same pay as you, even if you’ve worked there 5 years. While you have flexible hours, expect resources families and supervisors to call you at all hours. High turnover. Don’t control even a little bit to your 401k. You Will be putting thousands and thousands of miles on your car and the mileage reimbursement just doesn’t cut it.

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  4. 5.0
    Former Employee

    Amazing work

    Apr 7, 2023 - Family Counselor in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a lot of support

    Cons

    There could be uncertain scheduling

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  5. 2.0
    Current Employee, more than 1 year

    Low Pay No Work-life Balance

    Mar 21, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    working with the youth and resources homes

    Cons

    lowest that they can pay their staff that is what you will be paid no exceptions, no advancement, overworked and undervalued. Retaliation when concerns do not meet leadership's expectation of themselves.

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  6. 1.0
    Former Employee, less than 1 year

    Not Worth It

    Jan 26, 2023 - Case Manager in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fellow Case Managers were all very welcoming and kind. Enjoyed working with most of the families and children.

    Cons

    Management was not good and you get such little pay for what they expected you to do/caseload. You are literally on-call 24/7. That is no way to live. Kudos to those who can or have been doing it for years. Not for me.

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  7. 3.0
    Former Employee, less than 1 year

    Mixed bag

    Apr 3, 2022 - Mental Health Clinician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The overall purpose of the organization, and it’s ethos is commendable Work worth doing Upper leadership staff are great

    Cons

    Low pay for hours and effort Managers don’t stay long overall, and the one I had was vindictive and shady

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    Alternative Family Services Response

    Human Resources Generalist

    Thank you for taking the time to leave us a review. I really appreciate the fact that you found our mission and work aligned with your values, and that you felt that upper leadership provided strong guidance to the agency. Thank you for your candor regarding the compensation and your immediate managers. Please note that we are taking your feedback seriously, and we are looking into how we can rectify this situation for current and future staff. If you'd ever like to reach out to chat, please feel free to email me anytime at tleverenz@afs4kids.org. All the best, Tricca Leverenz Mental Health Director, AFS Oakland

  8. 4.0
    Current Employee, more than 3 years

    Good work/life balance

    Feb 11, 2022 - FosterCare Caseworker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working with kids who really need help can be rewarding. No micro-management. Make your own scedule.

    Cons

    Pay is low as it is a non profit and they don't contribute to your 403B

    Be the first to find this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Outstanding place to work!

    Oct 1, 2021 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    At AFS I work with people who really care- about the children and families, and about employees. The environment is flexible and supportive, which makes it possible to do this hard work every day!

    Cons

    Working with children and trauma will never be easy, but everything about AFS makes it easier.

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  10. 2.0
    Former Employee, less than 1 year

    A lot of demand on clinicians as the “boots on the ground.”

    May 18, 2021 - Mental Health Clinician in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some core people really do care about children. The front desk vibe on the Foster Care side seems dedicated to community uplifting

    Cons

    Back room meetings and hierarchy of members who’ve been there for many years. Therapists supervision time can often be turned into a dumping of projects/tasks that management needs help with. I wish there was more care for actually helping the clinicians feel comfortable, accepted, and welcomed there.

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    Alternative Family Services Response

    Human Resources Generalist

    Thank you for taking the time to write this review. We always appreciate honest feedback, as it allows us the opportunity to improve both our services to our clients and our support to our staff. We take your input to heart and will be taking concrete steps to ensure all staff feel fully supported and integrated into the team. At AFS we strive to create a supportive work environment characterized by transparency, compassion and good team spirit. When we fall short in this goal, we take it extremely seriously. Your feedback will help us in our constant process of program improvement. If you would like to speak to us directly about your experiences, feedback and suggestions, we would love to speak with you directly. Please feel free to email us at info@afs4kids.org at any time. Thank you, Tricca Leverenz, LCSW Mental Health Director Alternative Family Services

  11. 4.0
    Current Employee, more than 1 year

    Flexible

    Sep 28, 2020 - Family Service Counselor in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Making a difference, flexibility, work culture

    Cons

    Lower pay, stories can be sad

    Be the first to find this review helpful
Viewing 1 - 10 of 24 Reviews
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Alternative Family Services Reviews FAQs

Alternative Family Services has an overall rating of 3.4 out of 5, based on over 24 reviews left anonymously by employees. 64% of employees would recommend working at Alternative Family Services to a friend and 48% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Alternative Family Services employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Alternative Family Services. This rating has decreased by -12% over the last 12 months.

64% of Alternative Family Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alternative Family Services 3.0 out of 5 for work life balance, 3.8 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Alternative Family Services to be culture, career development, coworkers and the cons to be benefits, management, compensation.

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Alternative Family Services Photos

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Alternative Family Services photo of: Bringing hope and healing to Northern California families since, 1978
Alternative Family Services photo of: Marsha Lewis-Akyeem, CEO
Alternative Family Services photo of: CEO/Founder, Jay Berlin receives lifetime dedication award at AFS 40th Anniversary Gala
Alternative Family Services photo of: Foster families check-in at a regional holiday event
Alternative Family Services photo of: Volunteers pose after preparing the North Pole for foster youth
Alternative Family Services photo of: AFS Mental Health Director and CEO celebrate the holiday season with foster youth and families
Alternative Family Services photo of: A volunteer does a foster youth's hair at a holiday event
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Glassdoor has 24 Alternative Family Services reviews submitted anonymously by Alternative Family Services employees. Read employee reviews and ratings on Glassdoor to decide if Alternative Family Services is right for you.