Altman Group Reviews | Glassdoor

Altman Group Reviews

7 reviews

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3.4
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Recommend to a friend
Approve of CEO
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Ken Altman
2 Ratings

Employee Reviews

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  1. "Customer Service / Proxy Voting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Agent in Clifton, NJ
    Former Employee - Senior Customer Service Agent in Clifton, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Altman Group full-time (More than a year)

    Pros

    The job was rewarding and I enjoyed training the new employees. The work day environment was always interesting.

    Cons

    The amount of work that we received was based on the contracts that the company enlisted. Once the contracts were completed, the company would administer a lay off.


  2. "Good company to work for, if you know what to expect going in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Carlstadt, NJ
    Former Employee - Customer Service Representative in Carlstadt, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Altman Group full-time (More than 3 years)

    Pros

    Good pay, multiple shifts for flexible hours, a lot of new faces coming and going and you are given the opportunity to rise (albeit, not very high) quickly, if you work hard enough.

    Cons

    Not too many to be honest, if you know what to expect going in, expect it to only be temporary, and expect the "customers" to not understand at all what you are talking about, and refuse to listen unless you can quickly, and thoroughly explain to them why you are contacting them, and expect some difficult conversations.

    Advice to Management

    Rules should be enforced, people should not be allowed to break them and be rewarded, punishment isn't always necessary, but being rewarded for breaking rules looks terrible to all the other employees.

  3. "Good place to grab a filler check but not a career opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crackin the Whip in Lyndhurst, NJ
    Former Employee - Crackin the Whip in Lyndhurst, NJ
    Recommends
    Disapproves of CEO

    I worked at Altman Group (Less than a year)

    Pros

    Decent pay for a entry level position. Flexible hours and overtime, will re-hire you if you do well enough after project is over. If you're looking for a filler position in between jobs it's an easy place to collect a check as long as you can read and don't mind spending the entire day isolated.

    Cons

    Constant pressure to operate like a machine under review at all times, they fire everyone right before they would have made enough money to collect unemployment, barely any opportunity to move up or even keep your job longer than a few months, seasonal.

    Advice to Management

    Treat the employees that perform well with more respect and appreciation. The enviornment is very strict and uncomfortable for even the best performers.


  4. "I was a Proxy Solicitor at an inbound call center there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Lyndhurst, NJ
    Former Employee - Customer Service in Lyndhurst, NJ
    Recommends
    Positive Outlook

    I worked at Altman Group full-time (Less than a year)

    Pros

    I am very experienced in call center tasks and verbal communication. I am a self starter and work well alone also.

    Cons

    Repetition can be boring to some, but as long as I have a script to go on that boredom can be easily diminished. I love working in a fast paced environment also.


  5. "My Experience at the Altman Group was a Professional One"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Representative in New York, NY
    Former Employee - Senior Account Representative in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Altman Group full-time (More than 10 years)

    Pros

    Stable, Professional, Always a challenge to be met. Although The Altman Group is no longer an active company i will always remember it with highest regard.

    Cons

    I do not feel there were any cons. Only that they are no longer in business.


  6. "Boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lyndhurst, NJ
    Current Employee - Customer Service Representative in Lyndhurst, NJ
    Doesn't Recommend
    Neutral Outlook

    I have been working at Altman Group full-time (Less than a year)

    Pros

    Decent hourly pay for customer service rep
    Can work a lot of overtime hours if needed

    Cons

    Managment is very cut throat
    You can be fired at any time
    The job is about who management likes but not about your performance

    Advice to Management

    Management needs to be more professional and actually consider promoting employees that perform instead of those that they "like" or are related too.


  7. "They gave me a job when I and they needed , however"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Toplister in Lyndhurst, NJ
    Former Employee - Toplister in Lyndhurst, NJ

    Pros

    Easy work, management is nice

    Cons

    No room for promotions, and they promise work that isn't there.

    Advice to Management

    Be more open minded and praise good employees