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AmTrust Financial Reviews
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    AmTrust Financial Reviews

    Updated July 23, 2017
    262 reviews

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    Full-timePart-time
    2.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Barry D. Zyskind
    103 Ratings

    262 Employee Reviews

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    Pros

    • AmTrust has a wonderful work-life balance and the company culture as an entrepreneurial spirit that is infectious (in 10 reviews)

    • Good place to start your career (in 7 reviews)

    Cons

    • The company is poorly managed by upper management (in 13 reviews)

    • Unfortunately, even the best salaries cannot make up for the toxic work environment (in 10 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (5)

      "Fast Growing Company with Great Opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Marketing Account Manager in Cleveland, OH
      Current Employee - Marketing Account Manager in Cleveland, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AmTrust Financial full-time (More than a year)

      Pros

      AmTrust is a fast growing company that fosters collaboration and professional development. All of the managers and executives I have worked with have been helpful and they do not micromanage their employees. AmTrust has a wonderful work-life balance and the company culture as an entrepreneurial spirit that is infectious. If you want to work for a young, fast-growing company that will give you pathways to success, I would highly recommend.

      Cons

      I think there needs to be a clear, company-wide organizational chart.

      Advice to Management

      Continue to give your employees opportunities for growth and the company will continue to grow.

    2. "Great Benefits!!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Seven Hills, OH
      Current Employee - Customer Service Representative in Seven Hills, OH
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at AmTrust Financial full-time (More than a year)

      Pros

      The work environment and benefits are great with the company. Coworkers are awesome and the company really takes care of their employees.

      Cons

      Management can use a little work and the lack of cooperation with other departments make it difficult to complete my work.

      3. Join the AmTrust Financial team
      See Our Latest Jobs

    3. "Growth minded company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales
      Current Employee - Sales
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AmTrust Financial full-time (Less than a year)

      Pros

      Good company, growing is a huge priority. There could be some good advancement opportunity. Good comp and benefits overall.

      Cons

      Disconnect between branches. The corporate culture is much different the culture branch by branch. They're very spread out and have a lot of different acquisitions so some of those had existing management in place. There seems to be a disconnect between management at corporate progressing with culture, values, etc and the existing way of business at certain local branches that were acquired.

      Advice to Management

      Draw more connection to each branch so if there was an acquisition away from the two major corporate hubs they still feel connected to the company and not quarantined off by the existing management that was around when the acquisition took place. If that happened there would be a better culture and more feeling of community as a company overall.

    4. Helpful (2)

      "Treats me well, great employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Level II Support Technician in San Diego, CA
      Current Employee - Level II Support Technician in San Diego, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AmTrust Financial full-time (Less than a year)

      Pros

      Benefits, travel re-imbursement, and flexible. Pay is decent, with raises, bonuses, and overtime. I'm finally being paid appropriately for what I love doing

      Cons

      My main struggle when starting was trying to remember the names of everyone I met on the first week. So many great people.

    5. "Working at large commercial insurer."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Vice President in New York, NY
      Former Employee - Vice President in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at AmTrust Financial full-time (More than a year)

      Pros

      Growing company involved in several lines of business.

      Cons

      No opportunities for advancement and company going through some tough times.

    6. "I'm loving it!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cleveland, OH
      Current Employee - Anonymous Employee in Cleveland, OH
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at AmTrust Financial full-time (More than 3 years)

      Pros

      Room for growth. If you show initiative and have a great attitude you'll go far. AmTrust prefers to promote from within.

      Work from home opportunities. Management is pretty flexible with your schedule.

      Lack of structure. I listed this as a perk because this allows you to get your hands in multiple departments and try new things without the typical blockades set up in a more formal work environment.

      Tons of time off. PTO starts out at 18 days a year plus 11 paid holidays!

      Cool perks like standing desks and a very relaxed summer dress code (you can wear shorts).

      Cons

      Due to a lack of formal written policies there can be confusion when it comes to what is allowed versus what is not. This can vary per department and location.

      Lack of structure. I listed this as a con because sometimes there isn't a clear answer and you need to be OK with that. You work with your team to figure out the best solution. Some people love this type of environment, some don't.

      Health insurance could be better. Specifically prescription coverage.

      There are a good amount of growing pains. AmTrust grows at a rate few other companies experience. This leads to delays in processes and often times there's a lack of communication.

      Advice to Management

      While you have regular interaction with your leadership team, don't forget to sit down with lower level employees. They're the heart and soul of your department.

    7. Helpful (1)

      "Assistant position"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AmTrust Financial full-time

      Pros

      Good people and management, quick IT service, and the company seems to really care.

      Cons

      The quality of your supervisor can be good OR not so good, depending on the location and type of work

    8. Helpful (1)

      "Underwriting Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at AmTrust Financial full-time

      Pros

      Its really refreshing to be a part of a corporate company that actually listens to their employees!

      Cons

      So far I don't have any con's to list.

      Advice to Management

      Keep up the good work!

    9. "New Hire Company Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Quality Control Analyst in Cleveland, OH
      Current Employee - Quality Control Analyst in Cleveland, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AmTrust Financial full-time (Less than a year)

      Pros

      Really great company, booming industry and great salary. Company has good core values.

      Cons

      Downtown traffic, training should be a little more streamlined for the type of work you are doing.

      Advice to Management

      None really other than it may be a smoother transition for staff and new hires if there was a set training for the basics on the job functions.

    10. Helpful (1)

      "Stable company with positive upside"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at AmTrust Financial full-time

      Pros

      visibility, culture is fast paced, wear multiple hats, strong benefits,

      Cons

      extremely decentralized however they are working on putting in structure and building up areas that have been extremely lean.

      Advice to Management

      Hire A Players.

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