AmTrust Financial Reviews

Pros

AmTrust has really impressed me with the support they've offered during this pandemic. I haven't had to worry about coming to the office since we're allowed to work remotely. Management has been extremely flexible with the shifting schedules.

Cons

I wish merits / bonuses were more prevalent / available this year, but to be honest I can't expect an outflow of extra cash when the economy is so unstable. If anything, while it sucked that we didn't get any, it's almost reassuring to know AmTrust took a step back to reassess.

Pros

Benefits were pretty good, decent pay, some bonuses throughout the year, company let employees go remote due to COVID (not sure if they will let employees stay remote after the virus has settled down), flexible start times. When we were in office they would have food trucks come and events occassionally.

Cons

2ish months of the year they make you go to a 9:30-6pm shift to handle phones for the department. Not a good work-life balance. Sometimes management doesn't communicate well, especially in regards to updating employees on information. QA scores are based off of 20%ish of your audits, but if you are working on other tasks and only do audits occassionally your QA score can be ridiculous if you get only one QA. Really horrendous training. My training was to basically sit with a coworker for two weeks and hope that they run into the different things you need to know. The managers treat you like you should know everything even if you have never been told about it. If you ask one person how to do something you'll get a completely different answer than if you ask someone else (this goes for asking different managers their opinion as well). Noone seems to be on the same page about how to do things. However, they are supposed to be revamping their training this year. Also, they told me in my interview that there is many opportunities to move up in the department.. but its really just being an auditor, being a senior auditor, or being a manager. Not really a chance to move up unless someone who has been there for years quits. Otherwise you would have to change departments to "move up" in the company. Higher ups pushed a new audit software too quickly. Suprise suprise, its awful and not user friendly for doing regular audits.