AmTrust Financial Reviews | Glassdoor

AmTrust Financial Reviews

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Found 456 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
52%
Approve of CEO
Barry D. Zyskind
211 Ratings
Pros
  • "My position allows me to have a great work life balance and my leadership is always challenging me and encouraging me to grow in the industry(in 26 reviews)

  • "Great people and not a stressful work environment(in 24 reviews)

Cons
More Pros and Cons
  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in West Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AmTrust Financial full-time for more than 2 years

    Pros

    Awesome place to work, great co-workers, benefits , time off , commission structure, great pay.

    Cons

    None to list here

    AmTrust Financial2019-03-14
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriting Assistant in Nashua, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AmTrust Financial part-time

    Pros

    Great people and not a stressful work environment

    Cons

    Work could be a little dull but that was more due to the position I held than the company itself

    AmTrust Financial2019-05-14
  3. Helpful (3)

    "I remain impartial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AmTrust Financial full-time

    Pros

    Good benefits, decent pay and working conditions

    Cons

    Upper management dictates and doesn't want any input from staff

    AmTrust Financial2019-05-03
  4. Helpful (1)

    "Ok to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriting Assistant 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AmTrust Financial full-time for more than 2 years

    Pros

    The people you work for and with are very nice and helpful.

    Cons

    lack of communication from management

    AmTrust Financial2019-04-30

    AmTrust Financial Response

    May 3, 2019AmTrust Financial Representative

    Thank you for your review. We are continuously looking for different ways to enhance our organization, which is why your feedback is so important to us. AmTrust leadership has hosted several interactive Town Halls and will continue to do so throughout the year. AmTrust staff are also ...

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  5. Helpful (6)

    "It was a good company to be before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AmTrust Financial full-time for more than 2 years

    Pros

    flexible, laid back, nice environment, trying to use new technologies

    Cons

    Environment has changed, people getting fired

    AmTrust Financial2019-04-16

    AmTrust Financial Response

    April 25, 2019AmTrust Financial Representative

    Your feedback is important to us and we are committed to the well-being of all of our employees. Please be assured that you can discuss any issues, concerns, or career challenges you are experiencing with our HR team in complete confidence. To reach out, please contact AmTrustCareers@amtrustgroup.com ...

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  6. "Claims Training Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Training Supervisor in Concord, CA
    Recommends
    Positive Outlook

    I worked at AmTrust Financial full-time for more than 4 years

    Pros

    Personally, I love AmTrust. They are a great company to work for.

    Cons

    Thay are reorganizing at this time. Still a great company.

    Advice to Management

    They have a great training program.

    AmTrust Financial2019-04-23

    AmTrust Financial Response

    May 3, 2019AmTrust Financial Representative

    Thank you for your feedback. We work hard to provide an enjoyable work environment and competitive benefits offerings for all employees so we’re glad this rang true for you. Thank you again and we wish you all the best in your future.

  7. Helpful (11)

    "Horribly managed from the top down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmTrust Financial full-time for more than 2 years

    Pros

    You get the Jewish holidays off, in addition to the regular 12 holidays.

    Cons

    They keep getting rid of great people and keeping the dead weight. It takes forever to get anything done because the corporate culture is 'That's not my job' and those people seem to be rewarded for doing very little. They went Private recently and are 'going back to basics' but aren't actively doing anything beside laying off hundreds of people.

    Advice to Management

    Figure out what it is that you actually want to do and put the most qualified, not the least expensive people in those roles and maybe you'll actually get something accomplished. Stop it with the shady business practices and maybe you'll finally be able to run a business without 24/7 auditors around.

    AmTrust Financial2019-04-22

    AmTrust Financial Response

    May 2, 2019AmTrust Financial Representative

    Thank you for your feedback. AmTrust Forward is an organization-wide program to sharpen AmTrust's focus and leverage our unique strengths to be a leading provider of specialty commercial P&C products and services globally. It is also about simplifying our organization's structure, ...

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  8. Helpful (6)

    "Decent at best"

    StarStarStarStarStar
      Current Employee - Claims Adjuster 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at AmTrust Financial full-time

      Pros

      Stable income, benefits, 18 days PTO, flexible schedules

      Cons

      Hype it up to be something it’s not, you are behind a computer all day typing all day long, you have to handle 145 claims that get audited, they do not ensure you know what you are doing then you get in trouble for not being able to do it perfect, instead of hiring more people they give some people double the work, the computer system looks like it was made for windows 95 and is the more inefficient computer system I’ve...

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      Advice to Management

      Either pay more or get a better computer system

      AmTrust Financial2019-04-10

      AmTrust Financial Response

      April 15, 2019AmTrust Financial Representative

      Thank you for your review. We appreciate your constructive feedback as AmTrust goes through operational changes and we look forward to continuing to invest in you. For further feedback please email us at AmTrustCareers@amtrustgroup.com.

    • Helpful (6)

      "Decent Pay and Benefits but Unstable Future"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Supervisor in Dallas, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at AmTrust Financial full-time for more than 2 years

      Pros

      The PTO and paid holidays benefits are amazing.

      Cons

      There is significant turmoil and employment uncertainty with the reversion back to privately owned status.

      AmTrust Financial2019-04-04

      AmTrust Financial Response

      April 15, 2019AmTrust Financial Representative

      Thank you for sharing your feedback. We are dedicated to ensuring our employees have a positive experience at AmTrust and as a fast-growing company, we strive to make continuous improvements to our processes. We value all feedback, so if you have further concerns to address please ...

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    • Helpful (10)

      "Wouldn't recommend unless you are desperate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Software Test Engineer in South Cle Elum, WA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at AmTrust Financial full-time for more than 4 years

      Pros

      -free coffee , tea and water - some supervisors were nice

      Cons

      The business only thinks thinks aboutAccounting Profit. Recently, they company has been outsourcing most of the IT work to India. If you want to have job security or planning a long term career, its not the ideal place for you. Upper management is a mixture of ignorance and arrogance . The most capable and intelligent employees have left or been laid off.

      Advice to Management

      In order to be the best, you need to cherish and nurture your talented employees. In 10 years, you may be out of Business, it my be wise to keep outsourcing the IT labor.

      AmTrust Financial2019-04-15

      AmTrust Financial Response

      May 2, 2019AmTrust Financial Representative

      Thank you for your feedback. The initiative to outsource parts of select IT functions was the latest step in our continuous effort to operate more efficiently and effectively when addressing business and market needs in support of AmTrust Forward. Partnering with a supplier improves ...

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    Found 456 reviews