AmTrust Financial Reviews

Updated Jan 22, 2021

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3.1
47%
Recommend to a Friend
57%
Approve of CEO
AmTrust Financial President and CEO Barry D. Zyskind (no image)
Barry D. Zyskind
271 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    COVID-19
    Helpful (6)

    "Great support during pandemic"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmTrust Financial full-time for more than 5 years

    Pros

    AmTrust has really impressed me with the support they've offered during this pandemic. I haven't had to worry about coming to the office since we're allowed to work remotely. Management has been extremely flexible with the shifting schedules.

    Cons

    I wish merits / bonuses were more prevalent / available this year, but to be honest I can't expect an outflow of extra cash when the economy is so unstable. If anything, while it sucked that we didn't get any, it's almost reassuring to know AmTrust took a step back to reassess.

    Continue reading

    AmTrust Financial Response

    August 19, 2020AmTrust Financial Representative

    Thanks for the kind words! We appreciate you taking time to leave a review. It’s reviews like this that help us become a better company.

  2. "An E&S Carrier That Values Both Customers & Staff"

    5.0
    Current Employee - Underwriter in Scottsdale, AZ

    I have been working at AmTrust Financial full-time

    Pros

    Strong underwriting staff, flexible work environment, supportive leadership, and great work culture. Robust holiday schedule. Work, life, balance is a priority. Great office location in North Scottsdale near 101.

    Cons

    The career development path is what you make of it, as a formal plan is not in place.


  3. "Pretty decent"

    5.0
    Former Employee - Systems Engineer in Cleveland, OH

    I worked at AmTrust Financial full-time for more than a year

    Pros

    Lot to learn in it if you want

    Cons

    favoritism, nepotism and some other stuff

  4. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Assistant in Melville, NY

    I have been working at AmTrust Financial full-time

    Pros

    Good benefits and great people

    Cons

    Overall a great atmosphere with great people, but it can be demanding

  5. "Growing company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Legal Counsel in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AmTrust Financial full-time for more than 3 years

    Pros

    Collaborative environment. Great benefits and work life balance

    Cons

    None I can think of.

  6. "nice company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Analyst in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AmTrust Financial full-time for more than 5 years

    Pros

    Casual environment, ability to work from home and a generous amount of holidays off

    Cons

    Some departments are better than others when it comes to management.

    AmTrust Financial Response

    January 12, 2021AmTrust Financial Representative

    Thank you for sharing your experience with us! We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Wishing you all the best in the future.

  7. "It was okay. Probably better if you have already been an auditor previously."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premium Audit Specialist in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AmTrust Financial full-time for more than a year

    Pros

    Benefits were pretty good, decent pay, some bonuses throughout the year, company let employees go remote due to COVID (not sure if they will let employees stay remote after the virus has settled down), flexible start times. When we were in office they would have food trucks come and events occassionally.

    Cons

    2ish months of the year they make you go to a 9:30-6pm shift to handle phones for the department. Not a good work-life balance. Sometimes management doesn't communicate well, especially in regards to updating employees on information. QA scores are based off of 20%ish of your audits, but if you are working on other tasks and only do audits occassionally your QA score can be ridiculous if you get only one QA. Really horrendous training. My training was to basically sit with a coworker for two weeks and hope that they run into the different things you need to know. The managers treat you like you should know everything even if you have never been told about it. If you ask one person how to do something you'll get a completely different answer than if you ask someone else (this goes for asking different managers their opinion as well). Noone seems to be on the same page about how to do things. However, they are supposed to be revamping their training this year. Also, they told me in my interview that there is many opportunities to move up in the department.. but its really just being an auditor, being a senior auditor, or being a manager. Not really a chance to move up unless someone who has been there for years quits. Otherwise you would have to change departments to "move up" in the company. Higher ups pushed a new audit software too quickly. Suprise suprise, its awful and not user friendly for doing regular audits.

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  8. "Corporate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst Supervisor in Cleveland, OH

    I worked at AmTrust Financial full-time for more than 3 years

    Pros

    Co workers made the job worth it

    Cons

    typical corporate company where you are treated as just another cog in the machine

  9. "Overworks you"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Workers Comp Claims Adjuster in Irvine, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AmTrust Financial full-time for more than a year

    Pros

    Offers a training program, great mentors and supervisors

    Cons

    Upper management doesn’t understand what load management is. Over works employees

  10. "Sliding"

    3.0
    Current Employee - Claims Director in Chicago, IL

    I have been working at AmTrust Financial full-time

    Pros

    Plenty of company paid holidays

    Cons

    Claims department deteriorating. Incredible emphasis on data. Little respect for knowledge or fighting to save $. More supervisors than workers - I have 6 bosses right now.

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