AmTrust Financial Reviews
Updated Jan 11, 2022
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Found 713 of over 741 reviews
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"I have been at AmTrust for a year and a half working as a complex claims adjuster" (in 50 reviews)
"AmTrust offers a great work/life balance" (in 38 reviews)
"AmTrust is a classic example of "you get what you give"" (in 49 reviews)
"Unrealistic vision from upper management" (in 38 reviews)
Ratings by Demographics
This rating reflects the overall rating of AmTrust Financial and is not affected by filters.
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- Current Employee, more than 5 years★★★★★
Pros
Great environment to work, the best ever
Cons
There are no complaints from me
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
- Former Employee, less than 1 year★★★★★
Pros
The company offers remote work. People are nice but mostly new to the company. Good amount of company holidays and the pay is decent.
Cons
All the processes that bottleneck the job and prevent adjusters from being effective and efficient at their jobs. Super frustrating cover review process and WAY to many round tables for reserve and settlement authority.
Continue readingAmTrust Financial Response
Thank you for leaving a review. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. We wish you all the best in your future.
- Current Employee, less than 1 year★★★★★
Pros
*Time off - Holidays and PTO are generous *Flexibility - Hours are a bit flexible as long as you work 40. *Inclusivity - Many people from different backgrounds and cultures. Company takes initiative to highlight and celebrate these differences *Collaboration for improvement - Recent collaboration with other departments has been celebrated and helps to improve processes *Extras - Wellness program is fun to participate in as well as many other different sorts of things offered *LinkedIn learning - This is provided free to all employees and is great for development
Cons
*Pay disparity *System issues -length of time it takes to get a fix or an update
Continue readingAmTrust Financial Response
Thank you for leaving your feedback on your experience at AmTrust. Your insights help us make enhancements to our company culture and improve our organization.
- Former Employee, more than 3 years★★★★★
Pros
A lot of holidays. Good amount of PTO. Pay is okay
Cons
Not enough resources to meet their expectations. In claims you will work a lot of hours and never feel caught up. Structure and technology is behind with the times. No room for growth or mobility.
- Current Employee, more than 3 years★★★★★
Pros
The hours were flexible! The pay was good and the overall culture of the company exhibits diversity.
Cons
There needs to be better organization within the company.
- Current Employee, more than 1 year★★★★★
Pros
Decent salary, good people, flexible work schedule
Cons
No tuition assistance for school or certifications, low bonus if any, very little authority to make your own decisions
Continue readingAmTrust Financial Response
Thank you for leaving a review. We appreciate you sharing your experience with us. Your insights will help us make or organization better and enhance our culture in the future. It is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com we’d like to know more about your concerns.
- Former Employee, more than 5 years★★★★★
Pros
Company seems on par with other large US carriers. Still some growing pains in how to truly support people
Cons
Company had big problems previously from growing to fast. Lacked adequate business structures and used homemade clunky software and SOP. The company was a mess administratively, had a shady reputation, financial trouble and difficult, frustrating, thankless to work for. Things improved when the company went private and new equity owners took over.
Continue readingAmTrust Financial Response
Thank you for leaving a review. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. We wish you all the best in your future.
- Former Employee, more than 5 years★★★★★
Pros
Some of the management was nice. Work from home opportunity
Cons
Pay is bad. Despite your performance you get very minimal or no raises. Very minimal bonuses if any. Last year was 1% raise. Year before 0%. I understand a company may go through a hard time, but nothing when you are a top performer is ridiculous. Excessive amount of claims because of the high turn over. During the "no one received raises" time, two men were promoted and received a raise.
Continue readingAmTrust Financial Response
Thank you for your feedback. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. We wish you the best in the future.
- Current Employee, more than 5 years★★★★★
Pros
Empowered to make decisions, room to grow, good pay, experienced employees.
Cons
New leadership, not totally organized, but working on it.
AmTrust Financial Response
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
- Current Employee, less than 1 year★★★★★
Pros
AmTrust has THE VERY BEST OF Benefits, Perks, hours, state of the art offices, cafe's, on site gym!
Cons
There is not one thing I don't like about this incredible company I'm fortunate to work with.
Continue readingAmTrust Financial Response
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
AmTrust Financial Reviews FAQs
48% of AmTrust Financial employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AmTrust Financial 3.3 out of 5 for work life balance, 3 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at AmTrust Financial to be workplace, coworkers, benefits and the cons to be senior leadership, career development, management.
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