AmTrust Financial Reviews
Updated Jan 22, 2021
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Pros
"Executive Management is top notch and it is a great work environment" (in 34 reviews)
"AmTrust offers a great work/life balance" (in 32 reviews)
Cons
"The number one problem is upper management" (in 30 reviews)
"Poor management, unprofessional work environment" (in 18 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Featured ReviewCOVID-19Helpful (6)
"Great support during pandemic"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at AmTrust Financial full-time for more than 5 years
Pros
AmTrust has really impressed me with the support they've offered during this pandemic. I haven't had to worry about coming to the office since we're allowed to work remotely. Management has been extremely flexible with the shifting schedules.
Cons
I wish merits / bonuses were more prevalent / available this year, but to be honest I can't expect an outflow of extra cash when the economy is so unstable. If anything, while it sucked that we didn't get any, it's almost reassuring to know AmTrust took a step back to reassess.
Continue readingThanks for the kind words! We appreciate you taking time to leave a review. It’s reviews like this that help us become a better company.
"An E&S Carrier That Values Both Customers & Staff"
I have been working at AmTrust Financial full-time
Pros
Strong underwriting staff, flexible work environment, supportive leadership, and great work culture. Robust holiday schedule. Work, life, balance is a priority. Great office location in North Scottsdale near 101.
Cons
The career development path is what you make of it, as a formal plan is not in place.
Pros
Lot to learn in it if you want
Cons
favoritism, nepotism and some other stuff
"Great Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at AmTrust Financial full-time
Pros
Good benefits and great people
Cons
Overall a great atmosphere with great people, but it can be demanding
"Growing company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at AmTrust Financial full-time for more than 3 years
Pros
Collaborative environment. Great benefits and work life balance
Cons
None I can think of.
"nice company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at AmTrust Financial full-time for more than 5 years
Pros
Casual environment, ability to work from home and a generous amount of holidays off
Cons
Some departments are better than others when it comes to management.
AmTrust Financial Response
January 12, 2021 – AmTrust Financial Representative
Thank you for sharing your experience with us! We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Wishing you all the best in the future.
"It was okay. Probably better if you have already been an auditor previously."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookNo opinion of CEOI worked at AmTrust Financial full-time for more than a year
Pros
Benefits were pretty good, decent pay, some bonuses throughout the year, company let employees go remote due to COVID (not sure if they will let employees stay remote after the virus has settled down), flexible start times. When we were in office they would have food trucks come and events occassionally.
Cons
2ish months of the year they make you go to a 9:30-6pm shift to handle phones for the department. Not a good work-life balance. Sometimes management doesn't communicate well, especially in regards to updating employees on information. QA scores are based off of 20%ish of your audits, but if you are working on other tasks and only do audits occassionally your QA score can be ridiculous if you get only one QA. Really horrendous training. My training was to basically sit with a coworker for two weeks and hope that they run into the different things you need to know. The managers treat you like you should know everything even if you have never been told about it. If you ask one person how to do something you'll get a completely different answer than if you ask someone else (this goes for asking different managers their opinion as well). Noone seems to be on the same page about how to do things. However, they are supposed to be revamping their training this year. Also, they told me in my interview that there is many opportunities to move up in the department.. but its really just being an auditor, being a senior auditor, or being a manager. Not really a chance to move up unless someone who has been there for years quits. Otherwise you would have to change departments to "move up" in the company. Higher ups pushed a new audit software too quickly. Suprise suprise, its awful and not user friendly for doing regular audits.
Continue reading"Corporate"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at AmTrust Financial full-time for more than 3 years
Pros
Co workers made the job worth it
Cons
typical corporate company where you are treated as just another cog in the machine
"Overworks you"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookNo opinion of CEOI have been working at AmTrust Financial full-time for more than a year
Pros
Offers a training program, great mentors and supervisors
Cons
Upper management doesn’t understand what load management is. Over works employees
Pros
Plenty of company paid holidays
Cons
Claims department deteriorating. Incredible emphasis on data. Little respect for knowledge or fighting to save $. More supervisors than workers - I have 6 bosses right now.
Join the AmTrust Financial team
AmTrust Financial Response
August 19, 2020 – AmTrust Financial Representative