Amazing Lash Studio Studio Manager Reviews | Glassdoor

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Amazing Lash Studio Studio Manager Reviews

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Found 6 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
Amazing Lash Studio CEO Heather Elrod
Heather Elrod
1 Ratings
  1. "I've working for Amazing Lash Studio for 2 and a half years!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Studio Manager in Sandy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazing Lash Studio full-time for more than 2 years

    Pros

    - Great compensation - Flexible schedule - Amazing team - Great owners

    Cons

    - Corporate was frustrating when I first started, but they have made a ton of changes this last year and it's exciting to be a part of!

    Advice to Management

    Nothing, my management was the best I've experienced! They are the best people I've ever worked for, hence why I have been here so long.

    Amazing Lash Studio2019-05-23
  2. "Love Amazing lash!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Studio Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazing Lash Studio full-time for more than 2 years

    Pros

    great work environment, lots of support

    Cons

    Some clients are difficult to handle, they get eccentric about their lashes

    Advice to Management

    None

    Amazing Lash Studio2018-10-11
  3. Helpful (1)

    "Unstructured and excessive reporting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Studio Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazing Lash Studio full-time for more than 2 years

    Pros

    Free Lashes!!! The upper leadership is very positive and always answers the phone, the guest are nice (not unhappy with the services)

    Cons

    The company knows it wants to make money but is unsure how. A lot of talk of numbers and reporting but not a lot of action. Managers are left to run all aspects of the business without support from marketing, regionals, owners etc. be prepared to work really hard and not receive a lot of reward. Suggestions are brushed under the rug and since ALS is a franchise, anything that effects the business model and aesthetics...

    Show More
    Amazing Lash Studio2018-02-13
  4. "Amazing lash studio"

    StarStarStarStarStar
      Current Employee - Studio Manager 

      I have been working at Amazing Lash Studio full-time for more than 2 years

      Pros

      Flexible schedule Closed on holidays Early closure the day before holidays

      Cons

      Constantly on call Constantly hiring

      Advice to Management

      Make sure your lash consultants are fully trained to handle any client issues. Other wise you will never have a day off.

      Amazing Lash Studio2017-11-28
    • "Studio Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Studio Manager in Fort Worth, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Amazing Lash Studio full-time for more than a year

      Pros

      Finally offering benifits after 90 days instead of a full year after employment

      Cons

      Higher up management is extremely disappointing. High turn over rate. Overly rude customer service over 50% of the time.

      Advice to Management

      Need to improve help to your actual on site managers. They are the ones doing all the work for you tending to employees and customers. Also, own up to your own faultso before taking them out on employees. I was fired to cover up my own managers faults. I have viable proof of things that were done that were portrayed as my fault..not HRs or higher management. They say they promote from within and keep leading you on..but...

      Show More
      Amazing Lash Studio2016-10-04
    • "Department Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Studio Manager in Dallas, TX
      Neutral Outlook

      I worked at Amazing Lash Studio full-time for more than a year

      Pros

      Bonus potential, product discounts & free services, availability of senior management, fashionable environment, management building seminar

      Cons

      Lack of work life balance, customers with unrealistic expectations, low commission percentage, revolving door of staff, very little advancement opportunities, company is focused on expanding to new locations instead of building their existing

      Advice to Management

      Give managers more wiggle room in terms of pay rates for the front staff to ensure retention, encourage managers to have a work life balance - customer service calls should not be taken off the clock when you are paid salary, build your existing locations instead of focusing on opening more, create a standardized training program revolving around service

      Amazing Lash Studio2016-07-07
    Found 6 reviews