Amazing Lash Studio "front desk" Reviews | Glassdoor

Amazing Lash Studio Employee Reviews about "front desk"

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Found 335 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
63%
Approve of CEO
Amazing Lash Studio CEO Heather Elrod
Heather Elrod
19 Ratings
Pros
  • "There's also the free lashes, though what you can get depends on your location(in 64 reviews)

  • "Free lashes although stylists will never have time to do them(in 28 reviews)

Cons
  • "They really value their stylist in Seattle(in 52 reviews)

  • "Some clients are difficult to handle, they get eccentric about their lashes(in 33 reviews)

More Pros and Cons

Reviews about "front desk"

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  1. "Toxic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lash Artist in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazing Lash Studio part-time for more than a year

    Pros

    Co workers were nice and easy to get along with

    Cons

    Management couldn't manage, would clock in, leave to go to lunch/get hair done/nails/drinks/etc, come back to clock out, no disciplinary action for front desk who were abusive verbally and physically, owner would come in and scream on her phone in the middle of the hall way, didn't care that front would show up hung over/intoxicated. No breaks unless you weren't booked. Front...

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    Advice to Management

    Get it together. Don't complain that you aren't hitting numbers, that you have an extremely high turn over rate, that all the "good" artist leave and that clients don't come back. It all revolves around how poorly you're doing as management.

    Amazing Lash Studio2019-02-24
  2. "Great for Beginners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lash Consultant 

    I have been working at Amazing Lash Studio full-time for more than a year

    Pros

    When fully staffed, it's a pretty fun environment. The majority of clients are nice and you get the chance to get to know the regulars. There's also the free lashes, though what you can get depends on your location. Great job for someone in school who needs a little extra money.

    Cons

    The pay is low, in spite of full time front desk being asked to do A LOT. Because it's a franchise, you may end up with an owner who knows nothing about running a business and had a studio just as a money making venture. Couple that with an inexperienced manager and a lot of greed and it becomes a pretty bad environment.

    Advice to Management

    Offer benefits and pay your employees better. Look for managers who know how to run and business and care about quality and client satisfaction and not just the money.

    Amazing Lash Studio2019-01-14
  3. Helpful (2)

    "Awful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seminole, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazing Lash Studio full-time for more than 2 years

    Pros

    Good training IF you get the actual trainer and not an in house trainer.

    Cons

    You wont get re peat clients unless you suck up to the front desk girls, manager does not trust the Stylist, favors front desk associates, manager knows nothing about lashes and you only move up in this company if you suck up. Never got a raise after 3 months as promised.

    Advice to Management

    Quit your day job.

    Amazing Lash Studio2018-03-27
  4. "Don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lash Stylist 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazing Lash Studio

    Pros

    Free lashes, easy days and having most nights off. There is really no other pros to this job, it’s hard work for little pay

    Cons

    Front desk has no idea what they are doing and constantly choose favorites with how they base how many clients you’ll get or which ones. Management needs to get better control on the books and not let anyone touch them. Also The company itself is shady the commission wage is nowhere near fair and they don’t care just so long as they make money. The product isn’t good either the...

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    Advice to Management

    Have more respect for your employees

    Amazing Lash Studio2018-03-11
  5. "Great place to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lash Consultant in Pflugerville, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazing Lash Studio full-time for more than 2 years

    Pros

    Management works with your schedule and is very understanding. I’ve been working for Amazing Lash for 2 years now and I’ve learned a lot just working front desk that I could definitely use in the future.

    Cons

    Clients will freak if you don’t have the extensions put on.

    Amazing Lash Studio2018-01-17
  6. "No room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lash Stylist in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazing Lash Studio full-time for more than 2 years

    Pros

    Tips are fair depending on guest and flexible schedule

    Cons

    Not compensated hourly for the work that is required. My location is very unprofessional from management down to front desk employees.

    Advice to Management

    Do your managerial homework so that the business can flourish professionally from the inside out.

    Amazing Lash Studio2018-01-09
  7. Helpful (3)

    "Shady and unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lash Stylist in South Jordan, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Amazing Lash Studio full-time for more than a year

    Pros

    You are booked solid 8-11 hours with no breaks, so you get a lot of practice and get your speed up. You meet some great clients and the other lash artists are genuinely nice girls.

    Cons

    Very low pay for a licensed cosmetologist or esthetician. $8.00/hr, a dollar raise is offered if you can get your full set timing down to 1.5 hours- unrealistic for most clients and promotes rushed, messy work. A full set is $80, with the way commission works, you might make $13 dollars off your two hours of hard work if you’re lucky. You have to sign a non-compete for 1 year and 50 miles. Your commission % is split...

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    Advice to Management

    You don’t have to actually care about or value your employees as human beings and licensed hard working professionals, but jeeze, you could at least pretend!

    Amazing Lash Studio2017-12-11
  8. Helpful (2)

    "Shaky Buisness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lash Stylist in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Amazing Lash Studio part-time for more than 2 years

    Pros

    Free lashes for the employees, but honestly you won’t get them done because the stylist are busy

    Cons

    Poorly managed the manager made clients wait outside until the studio opened no matter how hot it was. High front desk associate turnover rate. Manager is very rude to customers and employees and doesn’t care about them

    Advice to Management

    The reviews about management do not lie. A manager fired me because I reported her to corporate regarding everything.

    Amazing Lash Studio2017-10-28
  9. "Growing company with a positive culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lash Stylist and Trainer in Austin, TX
    Recommends
    Positive Outlook

    I worked at Amazing Lash Studio full-time for more than 2 years

    Pros

    *Varies by Franchise* Great compensation. Flexible hours. We have an outstanding manager at our location and a phenomenal support team from regional manager, to the franchise consultant, to the marketing team everyone is willing to help eachother grow. Amazing team oriented studio. Room to advance within the company. Management AND owners appreciate your hard work and let that be known.

    Cons

    Not any out of the norm. This team really takes care of each other. Sometimes it is difficult to get the front desk to be on the same page as the stylist- but that usually gets under wraps quickly and is really just a matter of keeping the right people joining the team.

    Advice to Management

    Keep doing what your doing. Giving people room to grow within is amazing. You have such a strong team!

    Amazing Lash Studio2017-08-29
  10. "Lash stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lash Stylist in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Amazing Lash Studio full-time for more than 2 years

    Pros

    Work around your college schedule

    Cons

    The pay you 9$ an hour If your only booked for 3 hours that day they send you home although your on a 8 hour schedule. After 3 months your set on commission. If your appointments are spared out for an 8hr shift and you have one at the beginning of ur shift and another one at the end and both are refills you just made 24$ in those 8hrs .. because refills are only 12 and fullsets are 20.... plus tips ... the girls in...

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    Advice to Management

    Sometimes very unhelpful and sometimes their the best depends who u get a hold off, managers dont last and its understandable

    Amazing Lash Studio2017-09-22
Found 335 reviews