Amazon Area Operations Manager Reviews | Glassdoor

Amazon Area Operations Manager Reviews

Updated March 18, 2019
14 reviews

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Area Operations Manager

3.9
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
9 Ratings

Employee Reviews

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Pros
Cons
  • "work life balance is a struggle" (in 2687 reviews)

  • "No work/life balance for most employees" (in 549 reviews)

More Pros and Cons

  1. Helpful (3)

    "Amazon Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Hartford, CT
    Current Employee - Area Operations Manager in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great chances for promotions. The company is growing fast year after year. You can get a promotion every year. You work hard but play hard as well. They take good care of each other.

    Cons

    Like most retail jobs the hours can be very long. Especially during the holiday season.

    Advice to Management

    Keep doing what you are doing now. The atmosphere is good and the opportunity is great. Remember to keep it fun across the table. Work life balance should always be considered.


  2. "It is what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Avenel, NJ
    Current Employee - Area Operations Manager in Avenel, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Compensation is higher then comparable companies
    Strong "Team" mentality, you will depend on your hourly associates and their success is also yours.
    Fairly good amount of RSUs (Stocks), however as others said the vesting period takes a while (only 5% vested after year 1)

    Cons

    LONG days, 12+ easy
    Some associates really try to doge working, and force others to pick up their slack. They have learned how to game the system in regards to scans and metrics (especially in Amazon Fresh).
    Can be slightly disorganized, with unrealistic goals.
    Working at a Fresh location can be difficult, especially with the changing temperature zones (-35 in frozen goods!) and constant obstacles on the floor.

    Advice to Management

    Fresh is a good idea in theory, and probably helps many who are unable to leave their homes to buy food. However, its hard to imagine that the location I worked actually made a profit. The amount of wasted food and items was unimaginable. We probably donated more to the local food bank then the rest of the area combined.

  3. Helpful (8)

    "Toxic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Los Angeles, CA
    Current Employee - Area Operations Manager in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Decent pay, great health benefits/dental/vision

    Cons

    Long hours 13 hour days w/ 60-70 hour work weeks during peek (October-January (site specific)), 10% discount up to $100 dollars a year, worst 401k policy equating to .50 cents per dollar up to 4% well under industry standard, 4 year vesting on stock, 3 year vesting on 401k. Average employee tenure at company is <1 year across most roles hence you never see 401k or Stock benefits just a lackluster base pay. Unless you can be miserable for 4 whole years you will recoup your initial investment

    Advice to Management

    Anyone out of college or starting a career would be thrilled to get an offer from Amazon. Remember and realize that pay and benefits come at a cost of next to no work-life balance. The bonus is to lock you into that first year of work. Hence, the bonus is paid as a lump sum (you will likely repay student debt or overall debt). In the event you chose to leave the company you are required to payback the portion of the first year you did not complete (stay six months= owe six months/50% of bonus back) Stock is granted again to make your jaw drop with a 4 YEAR vesting period. The first entire year of service you receive 5% the second full year 15% and then every six months there after 20% until you reach 100% at your four year mark. Your 401k at this company is one of the worst in the industry. 0.50 cents per dollar up to 4% equaling a realistic 100% at 2% which is about 3% below the industry standard. This job is cut-throat you will not work with peers yet work against them. You will constantly issue corrective action to poor performing employees who will quickly resent you and drive down your overall "connection scores" (how managers are viewed by their employees). Safety works extremely hard to verify there job (after all they exist only to satisfy OSHA requirements). They constantly review footage and watch from a distance in an attempt to issue paperwork/terminations to employees and managers for failing to adhere to safety standards. This sounds like I am being over dramatic I am not. Training is non-existent Amazon runs a feed them to the dogs mentality in hopes you learn the job on your own as fast as possible. Turnover for Area Managers is average under two years/ safety specialists under 1 year/ and associates under 6 months. Join "Earth's most customer centric" company and I do hope you succeed. Just don't be surprised when everything you read here comes to light and you realize the sacrifice you have made in taking the job.


  4. Helpful (1)

    "I've worked hard, had fun, & made history"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager
    Current Employee - Area Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great salary and benefits package, lots of potential job opportunities, great resume booster, excellent personal development with a variety of tough situations, ability to think-outside-the-box, relocation ability with compensation, 3 day weekends

    Cons

    Weeks of overtime during non-peak times, lack of managerial development, stack-ranking system, high stress, on feet for 12+ hours/day

    Advice to Management

    Invest more time in teaching subordinate managers. We spend countless hours on developing associates, but it is essential that the training for newer external hire managers is also a top priority. These initial months at an FC are crucial for setting up managers for success. Of course, these managers must own their development and seek out help, but upper management must plan and set aside time consistently. This will enable us to create and establish a prolific, thriving culture that makes us the best place on the planet for our associates.


  5. "Good. Great team and growth opportunity if you are opened to relocation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Allentown, PA
    Current Employee - Area Operations Manager in Allentown, PA
    Recommends
    Positive Outlook

    I have been working at Amazon full-time (More than a year)

    Pros

    Pay and benefits are top class. learned a lot about the industry.

    Cons

    cut throat competition ,work life balance is not the best.


  6. Helpful (4)

    "Invaluable experience, but not for everyone..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Area Manager in Fort Worth, TX
    Former Employee - Operations Area Manager in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Employees at all levels are encouraged to voice their opinions and share their ideas. Work hard, play hard mentality. Respectable leadership for the most part. Potential for growth and advancement if you're determined. Fair compensation.

    Cons

    Some on the management team need to learn to show respect. Work life balance not anywhere close to being adequate; can be draining mentally and physically when working in Amazon Ops.


  7. Helpful (4)

    "Amazon does not care about its managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Area Manager in Seattle, WA
    Current Employee - Operations Area Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon (Less than a year)

    Pros

    A very innovative company. Quick to make changes and a fast paced environement

    Cons

    No work life balance. No job security. Very cut throat. No positive encouragement or acknowledgement. If you do well, no one will say anything. If you do poorly, you will be yelled at in an unprofessional manner. HR does not care about managers. This company is only concerned with the appearance of associates experiences.

  8. Helpful (10)

    "MBA Pathways Operations (Area Manager)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MBA Pathways Operation Manager (Area Manager) in San Francisco, CA
    Current Employee - MBA Pathways Operation Manager (Area Manager) in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great learning experience. Great career progression opportunities. True MBA graduate role.

    Cons

    Hectic, work life balance is not great. Compensation could be better and more leaves should be given

    Advice to Management

    More leaves for employees. Atmosphere could be more motivating if salaries are a bit better. Stock options could be lesser and instead base could be higher


  9. Helpful (5)

    "Lots of opportunity, if you are willing to be tied to your computer..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Seattle, WA
    Current Employee - Area Operations Manager in Seattle, WA
    Recommends
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    There is lots of opportunity to advance internally and change career paths if you ever want to. Generally feel a sense of accomplishment as an owner of a team of people.

    Cons

    Want to advance? The statement "work life balance" will not exist. At times 15 hour days and up to 6 days a week. Not in the FC, you will be on the laptop or on the phone checking your email.


  10. "Joined Amazon in 2016 and it is a great experience of working here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Hyderabad (India)
    Current Employee - Area Operations Manager in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Good competitive Pay Scale
    RSU option
    Joining Bonus
    Growth opportunities

    Cons

    Work life balance is bit low
    Manager need to be good for ensuring growth

    Advice to Management

    Pls work with good employees to ensure good retention rate