Amazon Reviews in Atlanta, GA | Glassdoor

Amazon Atlanta Reviews

Updated September 4, 2017
49 reviews

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Atlanta, GA

3.7
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
22 Ratings

49 Employee Reviews

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Cons
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  1. "SQL Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SQL Developer in Atlanta, GA
    Current Employee - SQL Developer in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Great company to work
    Woul like to work for 5 years
    they're very professional
    great to have work for them
    very supportive

    Cons

    i dont find any

    Advice to Management

    Keep up the good work


  2. "Working here was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Atlanta, GA
    Current Employee - Customer Service Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time

    Pros

    Ability to create own schedule as a reserves team member.
    Bonuses and prizes available for meeting and exceeding goals

    Cons

    Training was too short.
    Managers did not apply to emails in a timely fashion.

    Advice to Management

    Respond to employee correspondence in a timely manner.
    Lengthen training.

  3. Helpful (3)

    "Working at amazon"

    StarStarStarStarStar
    Current Employee - Warehouse Associate in Atlanta, GA
    Current Employee - Warehouse Associate in Atlanta, GA

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon good to work for because of the benefits and many locations throughout the Untied states. The people are supportive and a few managers actually care. Transfer to other facilities are a plus too,

    Cons

    The hours can be extremely long and over whelming, especially when you work a shift with no week days off and have to use your personal time.

    Advice to Management

    Show some compassion and empathy you too were once a new associate.


  4. Helpful (2)

    "Virtual Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Customer Service Representative in Atlanta, GA
    Current Employee - Virtual Customer Service Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Easy hiring process
    Flexibility
    Working from home

    Cons

    Inadequate training
    Lethargic computer access
    Difficult to really get many things done
    Pay is too low for what is expected
    Constant team management changes

    Advice to Management

    Make processes to really help customer's easier
    Don't make so many changes to team management in a short period of time
    Fix the computer system access for at home workers
    Offer pay systematic pay increases for those who meet metric standards


  5. Helpful (2)

    "Work from home Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work From Home Customer Service Representative in Atlanta, GA
    Former Employee - Work From Home Customer Service Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Working from home
    Bonus checks
    Giftcards for doing a great job

    Cons

    Breaks were short
    Foreign call center reps would transfer the call to US reps just because they didn't want to deal with the customer.

    Advice to Management

    Give us more lead way so we won't have to escalate so much.


  6. "Great for anyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA
    Recommends
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    pick your own schedule, Virtual

    Cons

    only open until 2am


  7. "amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Atlanta, GA
    Current Employee - Warehouse Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Good and a lot of overtime

    Cons

    too demanding and lesss flexibility

    Advice to Management

    great workers better

  8. "Best job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Atlanta, GA
    Current Employee - Customer Service Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work from home, company really cares about their employees, AWESOME advancement oppurtunities!

    Cons

    None at all. This job is awesome.

    Advice to Management

    Keep up the good work!


  9. "Ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    work from home flexible schedule

    Cons

    low pay unfair rating system

    Advice to Management

    change rating system


  10. Helpful (11)

    "VCC Reserves Flex Schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Atlanta, GA
    Current Employee - CSA - Customer Service Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Flexible Schedule, choose from a pool of hours posted weekly. Can work up to 40 hours a week, 60 during peak season. Work from home, ability to cancel shift 24 hours ahead. Must only work 1 hour per pay period to keep the job. If you are tech savvy, the training is sufficient to succeed in this job. I love it! You work independently, if you mess up you will get a meeting with your lead. You can mess up 4 times in 3 months ( miss shift) before you get a written notice. I can't complain, blessed to have this job!

    Cons

    None that I can think off. Occasionally technical issues with VPN

    Advice to Management

    Just keep checking on employees over the internal messenger if you know they are struggling. But we usually help each other at Amazon.


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