Amazon Reviews in Austin, TX | Glassdoor

Amazon Austin Reviews

Updated March 10, 2019
115 reviews

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Austin, TX Area

3.9
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
60 Ratings

115 Employee Reviews

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Pros
  • "Flexibility & Work/Life Balance" (in 607 reviews)

  • "You will learn a lot in this place" (in 555 reviews)

Cons
  • "Work-life balance is tough sometimes" (in 2599 reviews)

  • "I have no work life balance issues" (in 536 reviews)

More Pros and Cons

  1. "ICQA Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - ICQA Process Assistant in San Marcos, TX
    Current Employee - ICQA Process Assistant in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Plenty of opportunity to fine tune your social/interpersonal skills. I have increased my knowledge substantially in using Excel and building Excel tools using macros, web scraping, etc. If you give this position all you have you can potentially change the way leaders outside of ICQA view quality inside the FC. Very big impact. Flexible schedule, great benefits.

    Cons

    Moving up from an ICQA position is difficult. Must transfer into operations like RSP, or Outbound departments to get looked at for L4. This depends on the building you're at. You can move up from ICQA at newer buildings but for a building that's been through 3 peak season you will not be considered for any L4 roles other than support roles that are hard to come by. ICQA is no given much respect when compared to others outside the department. Rate is pushed over quality which is backwards. Understandable when meeting customer orders but quality should be taught first so the customer does not have a bad experience and to also reduce waste in the FC.

    Advice to Management

    Listen to your ICQA team, as well as give input to them. Work together with your support partners. They are here to help you.


  2. "Great company, crazy amount of career investment. Amazing place to start a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Austin, TX
    Current Employee - Software Development Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great pay, stock benefits, health benefits, rewarding work environment.

    Cons

    Challenging, fast-paced work environment. Not a 9 to 5.

  3. "Great place at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in San Marcos, TX
    Current Employee - Process Assistant in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Benefits, Development, and Schedule. The ability to go to school and work full time is nice. There are plenty of accommodations for parents and students to help.

    Cons

    The culture at times is too focused on five me more, give me more.

    Advice to Management

    Don't lose sight of the little guy.


  4. Helpful (1)

    "Good temp job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Packer in San Marcos, TX
    Former Employee - Packer in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Fast paced, relaxed dress code, two 30 minute breaks, easy

    Cons

    Long hours, even longer in the fall and winter. Constant and over enthusiastic nagging from the floor leaders. Security. Work takes over life.


  5. Helpful (1)

    "Great avenue for solving tech problems, but work culture is horrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Austin, TX
    Current Employee - Software Development Engineer in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    - Good compensation
    - Interesting problems to solve including getting opportunity to work on scalable solutions.
    - Satisfaction in terms of making positive impact to customers.
    - Easier to move internally within teams as compared to similar tech companies.

    Cons

    - Too much bureaucracy and unnecessary process when trying to get work done with external teams. Priorities don't seem to align with key leadership principles of customer obsession and ownership. If your team has multiple external dependencies, project moves slower.
    - Bar raiser is over-hyped at Amazon. Have came across below par engineers in terms of both technical skills as well as leadership principles.
    - Below average perks and holidays

    Advice to Management

    - Recognition of prior industry experience for new employees, and take it into account for Sr SDE hire or promotion.
    - Practice what you preach in terms of leadership principles.


  6. Helpful (2)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solutions Architect in Austin, TX
    Current Employee - Senior Solutions Architect in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Amazon/AWS gives you the freedom to work without micromanagement. That trust results in great employees who use that freedom to perform above and beyond for their own personal development and for their customers.

    Cons

    If you are not a self-starter, you probably won't have a good time here.


  7. "Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Austin, TX
    Former Employee - Warehouse Associate in Austin, TX

    I worked at Amazon part-time (Less than a year)

    Pros

    Meet some great people to work with.

    Cons

    Volunteered to switch to permanent associate after the season was over. My HR approved the paperwork and I began working my new shift, only to get a call on that Friday from higher HR to say it was my last day. No warning or anything. After I explained what took place with my HR, she acknowledged it. Came into work that Monday morning to find out I had no job and that I would need to reapply as a non seasonal worker when shifts are available. Makes no sense to me!!!

    Advice to Management

    Better communication with HRs.

  8. "It’s fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Assistant in San Marcos, TX
    Former Employee - Process Assistant in San Marcos, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Room to move up in company

    Cons

    Same thing everyday, very grinding


  9. Helpful (3)

    "I like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Whole Foods Shopper in Austin, TX
    Current Employee - Whole Foods Shopper in Austin, TX

    I have been working at Amazon part-time (Less than a year)

    Pros

    Pick your own shifts, easy and fun

    Cons

    just 25hrs maximum per week. Could be difficult to get shifts due to too many shoppers per available shifts


  10. Helpful (1)

    "Great pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Picker in San Marcos, TX
    Former Employee - Picker in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Great schedule and pay
    Awesome coworkers and training staff
    Friendly management

    Cons

    Poor contacts for calling in or scheduling time off etc.

    Last minute OT changes

    Advice to Management

    Give more notice for mandatory overtime scheduling and or cancellations.


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