Amazon Reviews in Chicago, IL | Glassdoor

Amazon Chicago Reviews

Updated July 2, 2018
58 reviews

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Chicago, IL

3.8
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
46 Ratings

58 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2287 reviews)

  • "No work life - personal life balance" (in 472 reviews)

More Pros and Cons

  1. "Positive place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Chicago, IL
    Current Employee - Senior Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great place full of really smart people

    Cons

    large complex org that takes time to learn


  2. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Chicago, IL
    Current Employee - Area Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Fast paced, job opportunity, new technology, great experience

    Cons

    long hours, manager changeover, work-life balance

    Advice to Management

    Great place to work. Cannot find an opportunity like this from any other company. Hours are long at first but put in your time and you will get rewarded. This job is not for everyone, only for those looking to succeed on a day to day basis.

  3. "Great place, great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Team - incredible and smart people surround and teach me every day
    Exciting company and product
    Compensation
    Management - best managers I have ever had
    Opportunity to grow (and or switch jobs/ verticals/ positions)

    Cons

    Constantly changing which isn't a negative per-say but don't work here if you aren't ready to be challenged

    Advice to Management

    Keep continually listening to us! You do a fantastic job but please don't change.


  4. "Microsoft Platform Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Microsoft Platform Sales Lead in Chicago, IL
    Current Employee - Microsoft Platform Sales Lead in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Amazon Web Services presents an environment of constant learning. There is never a dull day as there is so much happening in the public cloud space and AWS is leading the way. Keeping pace with the innovation is a challenge but extremely rewarding. I've never been surrounded by a group of co-workers that were so invested in each other's success. Very refreshing!

    Cons

    The AWS team continues to grow and locating the proper resources can be a challenge. You need to be a go-getter to survive and be willing to do it yourself in order to get things done.

    Advice to Management

    Keep setting the pace for the field sales force through continuous innovation of the platform. It makes our job so much easier and more exciting!


  5. Helpful (1)

    "Area Manager Level 5"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager II in Chicago, IL
    Current Employee - Area Manager II in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Compensation - Competitive Salary + Signing Bonus + RSU’s
    Fast-Paced environment - always on the go
    4-day work weeks (outside of Peak/Prime Day week/OT weeks)
    Good hiring decisions - most managers are smart, driven, fun people.
    Tons of promotional opportunities due to network expansion.
    Constantly changing/improving (can be seen as a con to those who don’t adapt well to change)

    Cons

    Work-Life Balance (No surprise since Bezos doesn’t consider it something that exists).
    Super high standards - nothing ever seems good enough.
    No night shift differential for nights managers - what???
    Long shifts - associates have 10 hour shifts, but managers realistically put in 13-15 hour shifts.
    Area Managers are, at times, viewed as free labor in order to save on the bottom line.
    Low-performing managers are not managed out well, causing more strain and demand to average and high-performing counterparts.

    Advice to Management

    Night shift management should receive some type of compensation for nights, rather than same structure as day shift - it definitely takes a toll on your mental and physical health (currently writing this at 3:50am). Managers who are not getting the job done should be performance managed out with the same focus that is put on the associate population. Keeping low-performing managers in the business for too long only puts more pressure and strain on your high-performing managers in an already high-demand position.


  6. Helpful (1)

    "Fighting for Leftovers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Operations Analyst in Chicago, IL
    Current Employee - Procurement Operations Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Fast-paced environment
    Driven leadership
    Unparalleled value for customers

    Cons

    Support functions like IT, Procurement, and sometimes HR are looked at as outsiders in the fulfillment centers. The senior leaders in the FC will promote a 23-year-old with one year of experience at Amazon, before a support staff professional with 5-10 years of experience.

    As support staff, you're truly fighting for crumbs, and you're often left with nothing. To be given fair raises and praise, you have to move into Operations.

    Advice to Management

    Understand that most people in the FC are working hard for the customer... not just Operations. If support staff team members are performing well, they deserve praise too. In promotion meetings, Area Managers shouldn't automatically get leveled up over their support staff peers.


  7. Helpful (2)

    "Operations Manaer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Chicago, IL
    Current Employee - Operations Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great benefits, great compensation, and overall a great company to work for. Every day is a challenge, in a good way. I am always tasked with finding solutions and my opinion is values.

    Cons

    Lot's of daily calls and meetings that takes away from time in the process.

    Advice to Management

    Less calls and from

  8. "Great place to work, awesome newer office in Chicago!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Amazon Media Group Associate Account Executive in Chicago, IL
    Current Employee - Amazon Media Group Associate Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    great work environment, love my team and the Chicago office. there are a ton of great resources and it is a fun place to work

    Cons

    the training is more intense because there is so much information, I personally love constantly learning, but if you're not that type of person, then it might not be a fit

    Advice to Management

    keep up the great work!


  9. Helpful (3)

    "Not the best not the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Chicago, IL
    Former Employee - Operations Manager in Chicago, IL
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Decent customers, work was ok, new things happen a lot. The name looks great on a resume. There really aren’t too many.

    Cons

    Lots of social politics and backstabbing. DONT TRUST anyone you work with. They say there is a work life balance but 45 hours is normal on the floor, then another 10-15 at home and then during ‘peak’ 6 or 7 days a week & 80 hours a week is the norm. Right after that the demoted tons of managers and cut part time people’s hours basically as a thank you.

    No discounts or anything.

    Advice to Management

    Be more honest, have clearer guidelines, don’t listen to yelp or all customer reviews they aren’t all true, someone should double check on the HR department they don’t follow up on everything they should


  10. Helpful (1)

    "Sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Chicago, IL
    Current Employee - Warehouse Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Easy job to get and benefits from day 1. I have met some amazing co-workers.

    Cons

    Rate, rate, rate even at the expense of safety. It is nothing short of a miracle that more accidents don't happen as the rates are continually raised and people take every possible shortcut and risk to make it. The managers are so immature and inexperienced it makes you cringe when hearing them speaking. It is very clear that everyone is just a number and the only thing you will be judged on is making rate. There is zero opportunity to advance so if you want to do these jobs forever - you are in the right place as long as you make rate and don't expect pay rises after 36 months as there is a cap. You are required to stand for hours while the PAs sit on their backsides tapping away at their rolling desks (ala Sean Spicer!)

    Advice to Management

    Retain your good employees and offer them possible advancement and potential earnings. Otherwise it is just another meat grinder, only with the Amazon moniker attached.


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