Amazon Reviews in Cincinnati, OH | Glassdoor

Amazon Cincinnati Reviews

Updated June 27, 2018
23 reviews

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Cincinnati, OH

3.9
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
16 Ratings

23 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2325 reviews)

  • "No work life - personal life balance" (in 480 reviews)

More Pros and Cons

  1. "Not for everyon but excellent for some!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cincinnati, OH
    Current Employee - Senior Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon can be a challenging environment and is not for everyone, especially if you do not want to work hard and be all in. If you are willing to put in the effort, Amazon is extremely rewarding and allows one to do far bigger things here than you could anywhere else in the same fields!

    Cons

    The drive can be aggressive and sometimes seems unfriendly and tough. Again, if you work hard and want to drive hard yourself, this is not terrible.


  2. "Performance is closely monitored on a weekly basis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Cincinnati, OH
    Current Employee - Customer Service Associate in Cincinnati, OH
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    The main pro about the reserve customer service associates is the flexibility and the ability to make your own schedule as well as to work from your home.

    Cons

    As a customer service associate you take phone calls via computer. You are monitored by the response you receive from the callers as to whether you helped them or not. Sometimes there is nothing you can do to affect this. It can be a company policy that you are the messenger of, and the customer is not happy and grades you harshly. You can lose your job if you get a low Positive Response rate.

  3. Helpful (2)

    "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Cincinnati, OH
    Former Employee - CSA - Customer Service Associate in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Part-time, work from home was pretty nice. Make your own shift. Take off when you need if you have the hours to take. I got 20 hours every 3 months to take off whenever I needed. No calling in. Plus, there was plenty of VTO posted every week, so you can take those hours if they're posted and not have to work.

    Cons

    Very unforgiving disciplinary system. Your customers are you judge and jury, so if they're having a bad day to begin with, not much can stop them from giving you a "No", which to Amazon is the bottom line.

    Advice to Management

    CSAs get recorder. Let CSAs protest the "No"s and have a team leader review it and take it away if it's not the CSA's fault.


  4. Helpful (1)

    "Great work for great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campus Associate in Cincinnati, OH
    Current Employee - Campus Associate in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    The company cares for those even at the lowest level. I am currently an L1 and have had opportunities that I would not have imagined with people higher up in the company. I am grateful for everything that Amazon has sent my way.

    Cons

    I'm part time and cannot work more than 20 hours a week.


  5. Helpful (1)

    "Excellent company for developing leaders at all levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Cincinnati, OH
    Current Employee - Human Resources Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Feedback rich environment
    High standards and expectation to deliver high quality work
    Unlimited opportunities to grow in your role and expand into new areas

    Cons

    Its not for everyone. Feedback is very direct and measurable results are expected. We work very hard but I feel we are well compensated for our efforts and there are no limits to the personal and professional growth that we can attain. Leaders are responsible to manage their work/life harmony.


  6. Helpful (2)

    "Should’ve just stayed with my other job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sortation Associate in Cincinnati, OH
    Former Employee - Sortation Associate in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Pay was pretty decent. And they always gave incentives and free stuff to try and make you think you were working in a good environment

    Cons

    HR is absolutely horrible, if you have a school schedule forget working here. You won’t be able to get a hold of anyone in HR.
    Little to no training
    Bad management

    Advice to Management

    Don’t be so rude to your employees and train them better.


  7. "It is what it is!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Cincinnati, OH
    Current Employee - Associate in Cincinnati, OH

    I have been working at Amazon part-time (Less than a year)

    Pros

    Most Flexible scheduling I have ever seen!

    Cons

    No benefits, not much room for promotion or pay raise

    Advice to Management

    Develop employees , and give them a monetary rewards to grow. Set up a pay raise system.

  8. Helpful (1)

    "Challenging and Engaging Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager in Cincinnati, OH
    Current Employee - Global Account Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Your work is customer focused rather then internally focused. I've worked for several large technology companies, and the talent level here is by far the best. I'm challenged every day in a positive manner, and the opportunities to grow your career are awesome.

    Cons

    Some customers are hesitant to work with AWS because of their fear of competing with Amazon.com.


  9. "Manage purchasing for several locations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Central Services Manager in Cincinnati, OH
    Current Employee - Central Services Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Always different. I enjoy working on ways to save the company money by choosing vendors on a large scale. It is a very friendly environment.

    Cons

    Not flexible. There is not a clear consensus from management on spending and it makes central purchasing challenging at times.

    Advice to Management

    More definition to job titles and work flow rhythms. Projects are always last minute which does not allow for best price shopping.


  10. Helpful (3)

    "Go get a decent job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    It's money, and you need to live.

    Cons

    It's current Amazon, and employment there is not what one would want, if one has an alernative.

    Advice to Management

    There really isn't any management as they are just how we'd interface with incredibly poorly written software, that actually manages things.
    The "rate" system is horribly flawed as it doesn't use the correct mathematical equation, There are supposed to be 3 separate rates instead the is one that is an average of the 3. Meaning if you're unlucky enough to get more difficult tasks you could lose you job, even if you're operating at 200% of what you agree to. This leads to poor quality and safety standards, and tends to keep low down cons, in empoly.
    Much of Amazon, utilizes tactics like this to keep employees fearful, and of balance. They often use neurolinguistic programming as a way to condition employees, which they teach to managers, who are often too daft to understand what's going on. The pick the most pliable in their ranks for promotion.
    If they were to simply write a mathematically correct equation, many of these issues would be solved. Except, for the psychological manipulation. It's a corporate culture of fear, maintained by fear.


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