Amazon Reviews in Cincinnati, OH | Glassdoor

Amazon Cincinnati Reviews

Updated September 7, 2018
162 reviews

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Cincinnati, OH Area

3.4
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
88 Ratings

162 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2384 reviews)

  • "I have no work life balance issues" (in 497 reviews)

More Pros and Cons

  1. "warhouse worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Hebron, KY
    Current Employee - Warehouse Associate in Hebron, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (More than a year)

    Pros

    good management, good pay, good benefits

    Cons

    hard work, long shift, physical work

    Advice to Management

    good management


  2. "Picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker in Hebron, KY
    Current Employee - Picker in Hebron, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    Great benefits, decent pay good working environment

    Cons

    There is not a lot of opportunity to move forward when we don't have barely any work they increase rate and find reason to fire people.

    Advice to Management

    Experience a full day working as picker to better understand what we go through on a daily basis.

  3. "Awesome employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EHS Specialist in Hebron, KY
    Current Employee - EHS Specialist in Hebron, KY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great culture, and great people

    Cons

    This seems silly that I have to enter something here


  4. "Warehouse associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Guide in Hebron, KY
    Former Employee - Process Guide in Hebron, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 5 years)

    Pros

    Leadership opportunities, Training, Transfer opportunities in the node.

    Cons

    Pay is hidden in the "Total compensation". HR

    Advice to Management

    Hold support role associates accounable and recognize them on the same level as those in the process path.


  5. "Great stepping stone. Bad Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Associate in Hebron, KY
    Current Employee - Associate in Hebron, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Benefits are excellent
    Accumulating PTO and Vacation Time every other week
    Meeting people from different backgrounds

    Cons

    Pay- starting associates way underpaid
    Too much servaillance makes you feel like your in prison, and horrible cell phone policy (would say reminds me of high school but it’s worse than high school)
    Bad Management, but have seen worse
    Short breaks -walking from certain areas of warehouse can take up to 6-7 minutes including getting thru security before getting outside to check cell phone or to break room. That’s half your break already because you have to walk back as well.

    Advice to Management

    Be more organized, (there shouldn’t be lines without at least 4 indirect roles (2 downstackers, 1 takeaway, 1 bringer). There was one time i was the only downstacker for 5 hours lifting “team lift” boxes by myself before a PA later told me they “weren’t aware” of it and followed up by trying to give me 2 assignments for the second half of the day instead of giving me one to focus on like usual. There is more than enough employees to cover every position. Also allow more freedom for associates, you should be able to listen to your favorite music while standing in one place processing for 10 hours straight, it will lead to greater WANT and excitement to come to work therefore leading to higher quality and efficiency. Treat every case individually, not all associates are the same. Be able to pick out your sharper more in-tuned workers and treat them accordingly.

    If you have any self-made, entrepreneurship ambitions this is not the place for you, it will greatly consume your time, and everyday will remind you of what peon you really are when you walk thru the security turnstyle gate. Almost every person with a vest on who’s been there long enough will inevitably ‘feel like’ and some will ‘treat you like’ their more important than you. But if you’re looking for a job or stepping stone that can get you started quickly and also have great benefits while you go to school or pursue other endeavors this is a great place to work. Most people you meet there are very friendly and depending on the kind of person you are you can very well make tons of new friends.
    Security takes there job way too serious, someone walked in and took (literally) one step across the “security line” in plain sight before realizing they had their cell phone in their pocket and immediately turned back around to take it back outside and security made them stop, walk thru the metal detectors and file a report and they were late clocking in to work. Very aggravating to witness.


  6. "Poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Hebron, KY
    Former Employee - Area Manager in Hebron, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon (More than 3 years)

    Pros

    Great Pay & benefits were great but the stock option wont be paid out as they find a way to not let you vest

    Cons

    toxic culture within management, good ol' boy club alive and well.


  7. "Inventory control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Hebron, KY
    Current Employee - Inventory Specialist in Hebron, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon has lots of opportunity outside of the company

    Cons

    the management could care less about you

    Advice to Management

    be better

  8. "Performance is closely monitored on a weekly basis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Cincinnati, OH
    Current Employee - Customer Service Associate in Cincinnati, OH
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    The main pro about the reserve customer service associates is the flexibility and the ability to make your own schedule as well as to work from your home.

    Cons

    As a customer service associate you take phone calls via computer. You are monitored by the response you receive from the callers as to whether you helped them or not. Sometimes there is nothing you can do to affect this. It can be a company policy that you are the messenger of, and the customer is not happy and grades you harshly. You can lose your job if you get a low Positive Response rate.


  9. "Not for everyon but excellent for some!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cincinnati, OH
    Current Employee - Senior Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon can be a challenging environment and is not for everyone, especially if you do not want to work hard and be all in. If you are willing to put in the effort, Amazon is extremely rewarding and allows one to do far bigger things here than you could anywhere else in the same fields!

    Cons

    The drive can be aggressive and sometimes seems unfriendly and tough. Again, if you work hard and want to drive hard yourself, this is not terrible.


  10. Helpful (3)

    "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Cincinnati, OH
    Former Employee - CSA - Customer Service Associate in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Part-time, work from home was pretty nice. Make your own shift. Take off when you need if you have the hours to take. I got 20 hours every 3 months to take off whenever I needed. No calling in. Plus, there was plenty of VTO posted every week, so you can take those hours if they're posted and not have to work.

    Cons

    Very unforgiving disciplinary system. Your customers are you judge and jury, so if they're having a bad day to begin with, not much can stop them from giving you a "No", which to Amazon is the bottom line.

    Advice to Management

    CSAs get recorder. Let CSAs protest the "No"s and have a team leader review it and take it away if it's not the CSA's fault.


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