Amazon Reviews in Cincinnati, OH | Glassdoor

Amazon Cincinnati Reviews

Updated July 15, 2018
157 reviews

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Cincinnati, OH Area

3.3
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
85 Ratings

157 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2287 reviews)

  • "No work life - personal life balance" (in 472 reviews)

More Pros and Cons

  1. Helpful (2)

    "Processor,Eol,Waterspider,broken glass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processor Waterspider in Hebron, KY
    Current Employee - Processor Waterspider in Hebron, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Life insurance health insurance short term disability dental

    Cons

    Long hours but worth it
    You can't always chose what you!
    Working together as a team can be challening

    Advice to Management

    I love working for Amazon @ Cvg 2 My boss Angela Kelly she is Great a wonderful boss. What I respect about her is she is a boss not a friend! Meaning we need a leader and she is in fact a Leader not a friend. She is not afraid to get her hands dirty she will get right on the line and work side by side with us. Angela when she coaches us she does itin a positive way I respect her. I feel whatever she is getting paid itshould be more Angela Kelly is wonderful Leader Boss!


  2. "Poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Hebron, KY
    Former Employee - Area Manager in Hebron, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon (More than 3 years)

    Pros

    Great Pay & benefits were great but the stock option wont be paid out as they find a way to not let you vest

    Cons

    toxic culture within management, good ol' boy club alive and well.

  3. "Inventory control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Hebron, KY
    Current Employee - Inventory Specialist in Hebron, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon has lots of opportunity outside of the company

    Cons

    the management could care less about you

    Advice to Management

    be better


  4. "Performance is closely monitored on a weekly basis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Cincinnati, OH
    Current Employee - Customer Service Associate in Cincinnati, OH
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    The main pro about the reserve customer service associates is the flexibility and the ability to make your own schedule as well as to work from your home.

    Cons

    As a customer service associate you take phone calls via computer. You are monitored by the response you receive from the callers as to whether you helped them or not. Sometimes there is nothing you can do to affect this. It can be a company policy that you are the messenger of, and the customer is not happy and grades you harshly. You can lose your job if you get a low Positive Response rate.


  5. "Not for everyon but excellent for some!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cincinnati, OH
    Current Employee - Senior Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon can be a challenging environment and is not for everyone, especially if you do not want to work hard and be all in. If you are willing to put in the effort, Amazon is extremely rewarding and allows one to do far bigger things here than you could anywhere else in the same fields!

    Cons

    The drive can be aggressive and sometimes seems unfriendly and tough. Again, if you work hard and want to drive hard yourself, this is not terrible.


  6. Helpful (1)

    "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Cincinnati, OH
    Former Employee - CSA - Customer Service Associate in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Part-time, work from home was pretty nice. Make your own shift. Take off when you need if you have the hours to take. I got 20 hours every 3 months to take off whenever I needed. No calling in. Plus, there was plenty of VTO posted every week, so you can take those hours if they're posted and not have to work.

    Cons

    Very unforgiving disciplinary system. Your customers are you judge and jury, so if they're having a bad day to begin with, not much can stop them from giving you a "No", which to Amazon is the bottom line.

    Advice to Management

    CSAs get recorder. Let CSAs protest the "No"s and have a team leader review it and take it away if it's not the CSA's fault.


  7. "Amazon be Flexing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Independent Contractor in Fairfield, OH
    Former Freelancer - Independent Contractor in Fairfield, OH
    Disapproves of CEO

    I worked at Amazon (Less than a year)

    Pros

    Flexible pay on time

    Cons

    Deactivate you for no reason

    Advice to Management

    Stop using people like pawns

  8. Helpful (2)

    "Returns processor"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Returns Processor in Hebron, KY
    Former Employee - Returns Processor in Hebron, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    The benefits are good and worth the price

    Cons

    Discriminate, A LOT of favoritism, people do not do their job and get promoted, never get a straight answer on ANYTHING. People act like children

    Advice to Management

    Try listening to your employees. Don't be employee's friend


  9. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Covington, KY
    Former Employee - Area Manager in Covington, KY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Smart people, a lot of hustle. You can make a different and really change the operations floor.

    Cons

    Mandatory overtime is forced from end of october to december with no additional pay. I was at a crossdock facility which means meant everything was much messier and dirty compared to a fulfillment center. You have to give feedback to 120+ direct reports weekly and it just feels impersonal and pointless when up to 10 people are turning over every week.

    Advice to Management

    Give better feedback and support to area managers.


  10. Helpful (1)

    "The Sky is the limit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Hebron, KY
    Current Employee - Area Manager in Hebron, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    You can make a lot of money quickly if you work very hard. Amazon is very quickly to spot talent and will develop you and promote you quickly if they see that you are willing to put in a lot of hard work. The work is challenging so you are constantly growing.

    Cons

    They will take any time you give them. It can be very difficult to find a good work/life balance if you are obsessive about doing a good job. They will always put just a little more on your plate than you think you can handle. You will be surprised at how quickly you grow with these challenges but it takes a toll on your outside work life.

    Advice to Management

    Find ways to encourage growth without asking so much.


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