Amazon Reviews in Columbus, OH | Glassdoor

Amazon Columbus Reviews

Updated September 5, 2018
25 reviews

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Columbus, OH

3.3
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
18 Ratings

25 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2384 reviews)

  • "I have no work life balance issues" (in 497 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best Customer Service Job in 25 Year Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - P2 Retail Prime Now Customer Service Representative in Columbus, OH
    Current Employee - P2 Retail Prime Now Customer Service Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Flexibility, focus on one call resolution, caring management, encourage out of box thinking, employee discount

    Cons

    Minimal advancement opportunity for part time associates, can be high volume, always changing atmosphere

    Advice to Management

    Part time associates want opportunity for advancement, too. Not everyone can work a full time schedule. Sadly, many talents are wasted by under utilizing the part time CSRs. Take the advice given by experienced reps, and find ways to avoid duplication of efforts. Also, if CSRs see a trend, please give us the benefit of knowing what we are talking about. Continue making the W@H reps feel like part of the team! Knowing we aren't alone makes all the difference on rough days.


  2. Helpful (1)

    "Don’t care about hard workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Packer in Columbus, OH
    Current Employee - Warehouse Packer in Columbus, OH

    I have been working at Amazon full-time (Less than a year)

    Pros

    Benefits, co- workers, breaks, decent pay, VTO

    Cons

    Managers are horrible, heat, want you to be a robot

    Advice to Management

    Worry about person being a hard worker and not so much about consistent rate

  3. "Absolutely Exhausting Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipdock in Columbus, OH
    Former Employee - Shipdock in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Great Pay, Nice Employees, Benefits are okay

    Everybody I worked with was extremely nice(I worked on shipdock) My boss was fantastic and she really helped on the front lines with the rest of us.

    Cons

    Long hours, Rubbish Schedule(Especially nights), Excessively tough work, Not accommodating when it comes to injuries.

    Due to prime week I became hospitalized from dehydration and malnutrition, I experienced seizures and had to spend a bit in the ER because of it. I was fired because my UPT fell below zero even though they reached out to me to find out what was wrong, they never responded to my replies, and fired me.

    Advice to Management

    Get your supervisors on the front lines and working individually with your employees. During my time employed at Amazon, the supervisors always seem out of touch with how we all felt and seem to not care very much. They were more worried about statistics and numbers.


  4. Helpful (1)

    "Customer Service Representative /Shipping and Delivery Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Working from home is convenient

    Cons

    You're just a number to them

    Advice to Management

    When you have excellent employees, try to accommodate their schedules instead of forcing them to quit because they can't work the hours you reassign them to.


  5. "Long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Columbus, OH
    Current Employee - Area Manager in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Benefits
    Pay
    Ability to relocate easily

    Cons

    No work life balance
    Management takes sides of the associates too often

    Advice to Management

    Talk with your managers about what’s bothering them. Could be an easy fix to change the culture of their building.


  6. Helpful (1)

    "Software Development Engineer (SDE) Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Development Engineer in Columbus, OH
    Current Intern - Software Development Engineer in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon as an intern (More than 3 years)

    Pros

    Relaxed Uniform, Great Pay, Community Involvement, Bleeding Edge Technology, Continuous Learning Opportunities make Amazon very friendly towards interns

    Cons

    Very large company if that's not your thing

    Advice to Management

    Keep Bezos at the helm... he has an awesome vision


  7. "Best Job I've Ever Had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Non-Inventory Specialist in Columbus, OH
    Current Employee - Non-Inventory Specialist in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Plenty of room for advancement for anyone who is willing to work for what they want.

    Cons

    Can become monotonous if morale falls low.

    Advice to Management

    Learn as much as you can about your employees. It will help boost their spirits knowing that their manager wants to learn more about their AA's.

  8. "For the extremely dedicated & extremely loyal because they are extremely customer obsessed and fail to recognize talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Technician in Columbus, OH
    Current Employee - Operations Technician in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Pay, Keeps you busy, Relocation, Always a new project, Diverse

    Cons

    Everyday is day 1 which means nothing ever gets finished, unorganized, minimal teamwork, must become a salesman or cut throats to get ahead, leadership principles are used religiously

    Advice to Management

    Listen to the employees, if you don't, they will leave


  9. Helpful (1)

    "Absolutely love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Columbus, OH
    Current Employee - Senior Operations Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon is a place where you will work hard but the opportunity is endless. You won't find another company with the growth and ability to make a large impact on the Operation. It's a results-driven, non-political environment that is focused on leadership, results, and thinking outside the box.

    Cons

    If the possibility of working night-shift is a problem for you, Operations may not be a good fit.


  10. "Great Pay, Unenjoyable, Intolerable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Columbus, OH
    Former Employee - Warehouse Associate in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Pay is excellent, Amazon discounts, other benefits

    Cons

    Very boring, slow and repetitive, no cell phones or headphones allowed so you cannot listen to music, very strict on any mistakes made, even after first day, you have no say in where you would like to be, VTO is a pain to claim

    Advice to Management

    Allow employees there own music, so they are not bored out of there mind, don't play same repetitive music over loudspeaker as it is very annoying and unproductive


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