Amazon Reviews in Columbus, OH | Glassdoor

Amazon Columbus Reviews

Updated September 5, 2018
67 reviews

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Columbus, OH Area

3.1
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
46 Ratings

67 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2397 reviews)

  • "I have no work life balance issues" (in 500 reviews)

More Pros and Cons

  1. Helpful (2)

    "Best Customer Service Job in 25 Year Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - P2 Retail Prime Now Customer Service Representative in Columbus, OH
    Current Employee - P2 Retail Prime Now Customer Service Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Flexibility, focus on one call resolution, caring management, encourage out of box thinking, employee discount

    Cons

    Minimal advancement opportunity for part time associates, can be high volume, always changing atmosphere

    Advice to Management

    Part time associates want opportunity for advancement, too. Not everyone can work a full time schedule. Sadly, many talents are wasted by under utilizing the part time CSRs. Take the advice given by experienced reps, and find ways to avoid duplication of efforts. Also, if CSRs see a trend, please give us the benefit of knowing what we are talking about. Continue making the W@H reps feel like part of the team! Knowing we aren't alone makes all the difference on rough days.


  2. Helpful (1)

    "Don’t care about hard workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Packer in Columbus, OH
    Current Employee - Warehouse Packer in Columbus, OH

    I have been working at Amazon full-time (Less than a year)

    Pros

    Benefits, co- workers, breaks, decent pay, VTO

    Cons

    Managers are horrible, heat, want you to be a robot

    Advice to Management

    Worry about person being a hard worker and not so much about consistent rate

  3. "Absolutely Exhausting Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipdock in Columbus, OH
    Former Employee - Shipdock in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Great Pay, Nice Employees, Benefits are okay

    Everybody I worked with was extremely nice(I worked on shipdock) My boss was fantastic and she really helped on the front lines with the rest of us.

    Cons

    Long hours, Rubbish Schedule(Especially nights), Excessively tough work, Not accommodating when it comes to injuries.

    Due to prime week I became hospitalized from dehydration and malnutrition, I experienced seizures and had to spend a bit in the ER because of it. I was fired because my UPT fell below zero even though they reached out to me to find out what was wrong, they never responded to my replies, and fired me.

    Advice to Management

    Get your supervisors on the front lines and working individually with your employees. During my time employed at Amazon, the supervisors always seem out of touch with how we all felt and seem to not care very much. They were more worried about statistics and numbers.


  4. Helpful (1)

    "Fast pace, repetitious, can be rewarding, not for most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Etna, OH
    Former Employee - Associate in Etna, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Benefits and the perks, overtime is available in various times throughout year , not just Christmas.

    Cons

    Mgmt at lower level is fresh out of college. Long shifts , drink plenty of water and get in shape

    Advice to Management

    Idk, you seem to be working the plan moving forward. The company was founded on outstanding customer service, and all aboard seem to have that same passion


  5. Helpful (1)

    "Customer Service Representative /Shipping and Delivery Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Working from home is convenient

    Cons

    You're just a number to them

    Advice to Management

    When you have excellent employees, try to accommodate their schedules instead of forcing them to quit because they can't work the hours you reassign them to.


  6. "Long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Columbus, OH
    Current Employee - Area Manager in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Benefits
    Pay
    Ability to relocate easily

    Cons

    No work life balance
    Management takes sides of the associates too often

    Advice to Management

    Talk with your managers about what’s bothering them. Could be an easy fix to change the culture of their building.


  7. Helpful (1)

    "Software Development Engineer (SDE) Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Development Engineer in Columbus, OH
    Current Intern - Software Development Engineer in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon as an intern (More than 3 years)

    Pros

    Relaxed Uniform, Great Pay, Community Involvement, Bleeding Edge Technology, Continuous Learning Opportunities make Amazon very friendly towards interns

    Cons

    Very large company if that's not your thing

    Advice to Management

    Keep Bezos at the helm... he has an awesome vision

  8. "AWS Professional Services Cloud Infrastructure Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Architect in Lancaster, OH
    Current Employee - Cloud Architect in Lancaster, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Customer obsession and leadership principles are real and used in daily decision making. Amazing people to work with and learn from on projects. Interesting, relevant and in-demand cloud services. Opportunity to work with customers that I would never have had outside of AWS. Internal growth and career development opportunities are as broad and extensive as I have seen anywhere. Encouraged to explore, learn and build new solutions. Part of something growing, innovating and important to customers.

    Cons

    Organization and information base is huge and de-centralized. It can be challenging to find specific people or skills or information. Difficult to keep up with all of the innovations and changes, though there are many internal mechanisms to help.


  9. "Best Job I've Ever Had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Non-Inventory Specialist in Columbus, OH
    Current Employee - Non-Inventory Specialist in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Plenty of room for advancement for anyone who is willing to work for what they want.

    Cons

    Can become monotonous if morale falls low.

    Advice to Management

    Learn as much as you can about your employees. It will help boost their spirits knowing that their manager wants to learn more about their AA's.


  10. "Amazon tier one associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Singles in Etna, OH
    Current Employee - Singles in Etna, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    works not to hard
    opportunities to grow

    Cons

    days can be long
    sometimes poor management


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