Amazon Customer Support Specialist Reviews | Glassdoor

Amazon Customer Support Specialist Reviews

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Found 2 reviews

3.4
StarStarStarStarStar
35%
Recommend to a Friend
100%
Approve of CEO
Amazon CEO Jeff Bezos
Jeff Bezos
2 Ratings
  1. Helpful (1)

    "Strong overall, could use more management support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time for more than a year

    Pros

    Great company to work for if you're tech oriented. The interview process was a bit thorough, but necessary, The pay was solid and I moved up within 6 months. Overall a positive employment experience.

    Cons

    Management could do with providing a little more support when absolutely needed. Training materials were lacking, but not awfully so.

    Advice to Management

    Provide more support.

    Amazon2016-01-22
  2. Helpful (1)

    "Senior Support specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Support Specialist in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon for more than a year

    Pros

    Work culture, lunch tokens, transportation, dress code

    Cons

    No salary increment, too much politics

    Amazon2016-01-05
Found 2 reviews