Amazon Reviews in Denver, CO | Glassdoor

Amazon Denver Reviews

Updated October 1, 2018
36 reviews

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Denver, CO Area

3.4
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
23 Ratings

36 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2438 reviews)

  • "I have no work life balance issues" (in 507 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Account Manager in Denver, CO
    Current Employee - Senior Technical Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Extremely comprehensive training process, great compensation, ability to think freely, flexible work environment

    Cons

    On-call requirements interfere with weekends, evenings


  2. "Amazon Web Services Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Denver, CO
    Current Employee - District Sales Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 5 years)

    Pros

    I've been at AWS for about six years all in Sales. In that time I've received promotions, chances to change roles, and it's never been boring. I've kept to working 40 hours per week and use up all my vacation. It's a high growth company and management supports movement across departments. There's an intensity here that I think comes from a high bar from hiring. However, I haven't felt the pressure from the executive team to deviate from the work/life balance I want to protect.

    Cons

    The flow of information can be overwhelming. There are so many services and they go so deep. There are often key roles missing because of our high hiring bar and the economics of the job market.

    Advice to Management

    We should acknowledge the cost of having open positions for extended periods of time year after year and bite the bullet on dealing with it. That may mean heavier investment internally for training or paying above market to attract the top talent.

  3. Helpful (4)

    "Work hard, be yelled at by customers, work harder, get minimum wage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Customer Service Representative in Denver, CO
    Current Employee - Virtual Customer Service Representative in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Work from home, quarterly merit based bonuses

    Cons

    Customers can treat you horribly, everything is merit based, don't get paid enough to be screamed at, nothing changes in procedures.

    Advice to Management

    Make it easier on your agents to hand off belligerent customers. We don't get paid enough to be screamed at, called names, and berated, and then be expected to do it with a smile.


  4. "Technical Account Manager AWS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Account Manager in Denver, CO
    Current Employee - Technical Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    - Great really smart workforce
    - Latitude to be customer obsessed
    - Actually lives the values (leadership principles)
    - A lot of opportunities for growth

    Cons

    - A lot of services for AWS means a quick ramp up

    Advice to Management

    Keep the standards high on hiring. Don't let all the growth lower the bar. Get ahead of the negative press with fulfillment centers. It hurts the brand.


  5. "Packer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Packer in Aurora, CO
    Former Employee - Packer in Aurora, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Benefits almost right away. Nice

    Cons

    Place is fake and deceitful.

    Advice to Management

    Management is fine! HR is deceitful and their safety people are fake.


  6. "Extra cash, good. Otherwise, not worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Flex Driver in Aurora, CO
    Current Contractor - Flex Driver in Aurora, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at Amazon as a contractor (More than a year)

    Pros

    Extra cash type of position, 2-4 hour delivery blocks, decent money, part time work.

    Cons

    Hard to get blocks sometimes, warehouse unorganized 2-4 days of the week, no delivery driver help/customer service unless it's in regards to a delivery you're on, you're just a number to them - don't care about your side of any possible complaints that come through especially when it's not a valid complaint, will discontinue your services and not tell you why - all corresponding done through email - no real person to talk to, and overall a really crappy job.


  7. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO
    No opinion of CEO

    I have been working at Amazon full-time (More than 10 years)

    Pros

    Processes are well defined. One of the safest companies.

    Cons

    Management environment is a little political. Favourism is in the root now.

  8. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Contractor - Order Picker in Denver, CO
    Former Contractor - Order Picker in Denver, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Amazon as a contractor (Less than a year)

    Pros

    Not a bad place to get back on your feet

    Cons

    Equipment issues
    Poor highering practices


  9. "Hard work for minimum wages."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Aurora, CO
    Current Employee - Warehouse Associate in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Anyone can apply and receive employment easily.

    Cons

    Dust build up from cardboard items and warehouse environment. Must work for company a long time to earn raises and perks. Company culture not put into action.

    Advice to Management

    Listen to employees when we are asked for our opinions. I have voiced my concern for item sent to customers. No raises after other big corporations across country that gave employees raises or crumbs from result of tax reform.


  10. Helpful (3)

    "Delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Delivery Driver in Denver, CO
    Former Contractor - Delivery Driver in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Amazon as a contractor (More than 5 years)

    Pros

    Flexible work schedule. To be able to work when is convenient was the main incentive.

    Cons

    Low pay. Even though you take a photo of the package, delivered and showing the correct address, if the customer decides to report the package as not delivered, Amazon penalizes the deliver driver by marking the package as "NOT DELIVERED". The photo is not used in any sort of way for evidence.
    If you return it to the distribution center it is marked against you also. They want you to deliver the packages to the doors and "HOPE" no-one steals them. Either way the delivery drive is the scape goat if anything goes wrong.
    Low pay, high overhead, most of the time a 4 hour block will take you 6-8 hours to complete. You still only get paid for the 4 hours. Most areas of delivery are 30 minutes away from the distribution center, if you have to return and packages its another 30 minutes drive back and those are counted against you also. Driver pays for personal vehicle, maintenance, fuel, phone for app, data, wait times, and any mistakes made by anyone.

    Advice to Management

    Amazon has gotten greedy and needs to pay its fair share back to the employees that make the company what it is. Jeffrey Bezos was just reported as the richest man on the PLANET and yet he pays employees far less than a fair wage.


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