Amazon Reviews in Detroit, MI | Glassdoor

Amazon Detroit Reviews

Updated November 12, 2018
44 reviews

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Detroit, MI Area

3.3
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
25 Ratings

44 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2483 reviews)

  • "I have no work life balance issues" (in 518 reviews)

More Pros and Cons

  1. "Solutions Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Solutions Architect in Detroit, MI
    Current Employee - Principal Solutions Architect in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Opportunity to learn and innovate in the area of Machine Learning

    Cons

    To keep up with rapid innovation in AWS Services requires rigorous time management


  2. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Detroit, MI
    Current Employee - Software Development Engineer in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Tools and Process which work at the scale of Amazon

    Cons

    Their performance measurement criteria is very subjective and thus gives managers a very easy way to fire people as and when they want to

    Advice to Management

    Re-visit performance evaluation process.

  3. "Helpful, Team spirit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Livonia, MI
    Former Employee - Warehouse Associate in Livonia, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Salary, Team spirit, Great Benefits, easy commute

    Cons

    Working Pit machines, Better training, Breaks need to be longer,Managers are not people driven,

    Advice to Management

    Better training


  4. "Warehouse fullfillment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Romulus, MI
    Current Employee - Anonymous Employee in Romulus, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Good pay and benefits

    Cons

    10 to 12 hours Long shifts


  5. Helpful (3)

    "Amazon Prime Now Personal Shopper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Amazon Prime Now Personal Shopper in Rochester, MI
    Current Employee - Amazon Prime Now Personal Shopper in Rochester, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Nice working conditions, our work station is in a corner of a Whole Foods and it's clean. People are nice. 10% discount online. Decent wage of $15 USD and a somewhat flexible* schedule.

    Cons

    *Scheduling is unfair and unpredictable, new shifts are posted 3 times a week at a certain time. They are ALL taken within a minute or less. I haven't had an opportunity to work in 3 weeks because of this. You literally have to sit on your computer or phone hoping your browser loads faster than everyone else, considering you are competing with 50+ people for 10 shifts or so. Very poor communication with management and a useless 1-800 number to some call center in India only to tell you to talk to your manager. Glassdoor is the closest thing I can find for Amazon Prime Now feedback and I hope somebody reads this.

    Besides the scheduling issues, I genuinely enjoy this job. I just wish I'd get hours.

    Advice to Management

    Make the online shift scheduling fair! I haven't worked in weeks, all shifts are taken within minutes and I don't have much or any chance to pick one up. It could be the same dozen people getting those shifts consistently meanwhile I and others get nothing.


  6. "Nightmare in Hiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Romulus, MI
    Current Employee - Order Picker in Romulus, MI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon (Less than a year)

    Pros

    Pay is okay, benefits not bad, easy to get hired

    Cons

    Hiring process is a botched mess of incompetence, hundreds of emails and texts, appointments randomly and frequently cancelled and changed, total chaos

    Advice to Management

    Hire an HR staff that actually knows what they're doing, de-automate the process so that prospective employees actually interact with a human rather than an automated (and totally defective) computer system, and fix the enormous mess of that system so that prospects like myself do not go through SIX WEEKS waiting to start a new position and have their orientation cancelled and rescheduled 8 times in by that system for no apparent reason.


  7. Helpful (1)

    "Poorly structured"

    StarStarStarStarStar
    Current Employee - Personal Shopper in Rochester, MI
    Current Employee - Personal Shopper in Rochester, MI
    Doesn't Recommend

    I have been working at Amazon part-time (Less than a year)

    Pros

    Shopping at Whole Foods in Rochester. Nice atmosphere, other employees for Amazon and Whole Foods are nice. Low pressure job, no micromanaging. You are guaranteed paid training, 3 days training plus 2 hours at home online paid training. You are guaranteed 1 shift to work because during the training they show you how, and have you go online and choose your first shift.

    Cons

    No management at all! Worked there almost a month, never met my manager.. never!Apparently she manages 3 or 4 stores. Scheduling shifts is a farce. You wait for shifts to be announced 3 times a week at 7:30 pm. You go on a web site and the shifts are posted. Well, ALL shoppers are competing for the same shifts at the same time. If you're not extremely quick, you DO NOT get a shift. Also, they are supposed to post at7:30 pm well, they were 15 minutes late posting on Sunday, they posted 2 hours early on Tuesday, and an hour and a half late on Thursday. After the first week of work, I was only able to pick up 1 shift in 3 weeks... not without trying...sheer luck of the draw. Amazon promotes this job saying its flexible and you can choose your own shift, well yes, if they are not all gone within the nanosecond it takes them to post snd you to view. And you can definitely not work choose more than one shift because once the first one you chose is confirmed, the rest are all taken. Once you do get a shift, you wait in a cold but clean room at Whole Foods. And you wait and you wait for a grocery order to come in. I've gotten 9 item orders and I've gotten 52 item orders. But they come in few and far between. There is nothing else to do but shop. If no order, you stand and wait.

    Advice to Management

    Fix the way you schedule shifts. Offer your employees real work. It's a great job other than only being able to work one shift a month! You take the time, effort and money to train good people who want to work, then you dont follow through and offer them a concrete and consistent shift to work. And, follow through with your work if you say shifts are posted at 7:30pm, then post them at 7:30 pm!!!!

  8. "Great Career employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Retail Store Manager in Detroit, MI
    Current Employee - Assistant Retail Store Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great pay
    Wonderful stock sharing
    Great management
    Fun work place
    Best benefits
    Leadership Principles

    Cons

    No consistency in schedule

    Advice to Management

    Stay on the same path.


  9. "Scanner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scanner in Brownstown, MI
    Current Employee - Scanner in Brownstown, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Very Flexible, pick your own schedule, some friendly people.

    Cons

    Management doesn't really communicate. I like a couple of supervisors but most are real dismissive

    Advice to Management

    Treat people like you appreciate them


  10. Helpful (3)

    "Avoid Working Here if You Can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sortation Associate in Brownstown, MI
    Former Employee - Sortation Associate in Brownstown, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Simple, but physically demanding work
    Set schedule every week

    Cons

    The HR is useless, and are the center reason for people losing their jobs
    15 Minute breaks are actually about 8 minutes (including the walk to the nearest break room) considering they start when the managers call it out at the front of the warehouse and you can't hear them
    VTO program is stupendously bad
    ATO program is stupendously bad
    If you are injured, management will force you into signing a form stating it isn't a work related accident
    Do not accept doctor's notes, funeral home letters, etc.
    If you are hired during peak, you WILL be fired after peak.... which is less than a month of employment
    A horrible attendance policy
    Heard the blue badge (basically guaranteed a job) application was going to open up in 60 days. I worked there for six months and nothing happened.
    Personal Memo: I gave them over a MONTH'S NOTICE that I would need a new weekly schedule and it took them ANOTHER month to finally change it, long past when I needed it changed, hence why I'm a former employee. It's sad, because they claim to have flexible hours and it's HR's fault because they wanted to delay my request for as long as they possibly could

    Advice to Management

    Start taking accountability when your employees faint or get injured
    GET BETTER HR TEAM MEMBERS
    Understand that life does happen, people get sick, hospitalized, and have family members that pass away. You're broken ATO system does no favors for anyone
    Give white badges more opportunities if you aren't going to open up the blue badges
    Just strip out your old system entirely and rebuild it


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