Amazon Reviews in Edinburgh, Scotland | Glassdoor

Amazon Edinburgh Reviews

Updated September 22, 2017
15 reviews

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Edinburgh, Scotland (UK)

4.1
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
9 Ratings

15 Employee Reviews

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Pros
  • We get to learn a lot of things on the job (in 410 reviews)

  • It really depends on the individual employees to maintain the work-life balance (in 319 reviews)

Cons
More Pros and Cons

  1. "Awesome experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Edinburgh, Scotland (UK)
    Former Intern - Anonymous Intern in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon as an intern (Less than a year)

    Pros

    Really good management. Over the course of internship I was tasked with some decent parts of an important project. Coworkers are really smart and you can get along with them easily.

    Cons

    Some parts of tech stack (like build tools) are propriety and it can be painful to use them.

    Advice to Management

    You are great (sincerely). Nevertheless I've noticed that there is a bit too much of bureaucracy.


  2. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Edinburgh, Scotland (UK)
    Former Employee - Fulfillment Associate in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    The wage is decent, particularly on night shift. Very good overtime wage and availability. Work is very simple and well instructed.

    Cons

    Work is monotonous, and the targets in some departments are ridiculous. The staff on temporary contracts generally put in a lot more effort than those with a permanent job but with little reward or recognition.

    Advice to Management

    Improve manager-associate communication, offer more assistance to those struggling to make targets

  3. "Great Company Ethos not shared by all sites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Edinburgh, Scotland (UK)
    Former Employee - Team Manager in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 5 years)

    Pros

    Good Salary
    Great benefits
    Very flexible staff

    Cons

    Far too many hours worked for nothing, Average of 50 hour weeks
    People in the wrong positions making wrong decisions


  4. Helpful (2)

    "Not good if you're a temp..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Edinburgh, Scotland (UK)
    Former Employee - CSA in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    I worked at the CC in Scotland. Great atmosphere (but not from managers), lots of perks such as pizza, team nights and Halloween events

    Cons

    "Permanent Contract" is a carrot dangled in front of you. Out of approx 300 temps, only 25 were taken on. This has an effect on morale and only highlights JB's preference for spending as little money whereever and whenever possible.

    Advice to Management

    Listen to staff. The customer is not always right. Female staff working on chat should be supported when they experience harrassment. Spend a little money, please! Upgrade the systems you use!


  5. "A nice place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Software Development Engineer I in Edinburgh, Scotland (UK)
    Current Employee - Software Development Engineer I in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Good atmosphere, some interesting and large-scale problems. Incredible place to meet some brilliant people to learn from. Quite a few small clubs or groups doing activities outside of work.

    Cons

    Edinburgh is not my preferred town in the world. I can't find many bad things to say about my work other than this.


  6. "Marketing dude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Edinburgh, Scotland (UK)
    Current Employee - Marketing Director in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Easy to get motivated by top performance culture

    Cons

    Easy to get eaten alive

    Advice to Management

    Keep up the fight Jeff!


  7. "Good Environment"

    StarStarStarStarStar
    Current Employee - Sortation Shift Manager in Edinburgh, Scotland (UK)
    Current Employee - Sortation Shift Manager in Edinburgh, Scotland (UK)

    Pros

    Working here you get a good salary.

    Cons

    Only con I can think of is having to work constant Night Shift.

    Advice to Management

    None

  8. Helpful (1)

    "driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Edinburgh, Scotland (UK)
    Former Employee - Driver in Edinburgh, Scotland (UK)

    I worked at Amazon full-time (More than a year)

    Pros

    time-managing & get further with work as a driver- experience,lots of places Only.

    Cons

    starting leaving home at 6.00 in the mornings long hours(up to 2 hours) waiting to load Parcels into the van-in eque,another 25-35 to arrange them into the delivery order...no invoices,...or wrong money.per week sometimes,astronomical non correct money taken of for fuel-up to 238.00£-but van goes only max-70 litres +15-25-35..litres.-per week,so mangers and accountants do cheat..-per day from 120-145-179-parcels,depends of your management -experience.Dora-scanner-machine get freezing,no map or navigation...you have to get of the car ask peoples around,pedestrians..customer service is useless,better not call them,bosses don`t like it.Customers aren`t home,neighbours are not pleased to get disturbed,hate each other,you dont know where to get those aufull parcels.do not step on land lord,home owners grass,they always complained for anything,even you knocked too loudly to their door.In many times the customers re not waiting home,,,and always write different not correct staff about drivers, in intention to punish him and get next delivery by a changeable person-driver...customers sometimes complaining without any reason..you suppose to come to the Depo -only with max1-2-3 ,parcels,otherwise you need to redeliver them till-23.00.the bosses in many cases buy some 1-2£,staff from amazon,then test you with a their friend,,,how quick you deliver,your customer service abilities etc...in another cases the bosses ,hide in a small car and check you from one delivery customer address to another,,,then chasing you...timing you...then fire you -when after Christmas they are overwhelming with drivers,,,giving them off ,asking to be sweepers- driver.charge you with -160£-per week for van..check scratches,dents...before firing you ,,never pay for a 2 weeks.your wages vary from 245 £ to--350£-450-max 550£...for the same amount of job----slavery -driving.-from 6.00 in the morning till ,after 1.00 you have to debrief,ut in Christmas you getting -up to 180 -parcels,end up at DEPO till 22.00 -so you arrive at home at 23.00-23.30.if you ask questions,your friends,colleges will betray you...,so they fire you....you suppose to change tyres byself,,,,fix punctures.-from your pocket.Bosses never get enough from you.....then use you ...before April fire you....then ask you ...to come back..just for the another their driving friends Amazon company...you have to have a steel nerves,driving vicious manners and a good stomack to digest food in 1-2 minutes while driving...there aren`t Any toilets...you have to pay all taxes...and get ripped off ,left with empty pockets.Never,ever advise to anyone that job..even to your enemy.work as a slave...even you by the april you`lll manage to deliver -aproximatelly-150-160-parcels...Run away as far as you can from such company...never turned back...

    Advice to Management

    restructure all management...pay attitudewor-conditions,staff attitude etcc


  9. Helpful (3)

    "Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland (UK)
    Current Employee - Anonymous Employee in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    The people make it a great place to work. They have high standards when it comes to recruitment so you'll find that colleagues are generally very good at their jobs. Salary and health care offered is competitive and they offer great career prospects.

    Cons

    The main downside is the work to life balance. Myself and many colleagues will routinely work 11-12 hour days and usually work for a few hours over the weekend. Whilst you will not be directly asked to do extra hours you will be asked to deliver a project or work in a very short amount of time at even shorter notice periods.

    Advice to Management

    Some people may say an employee makes their own work life balance but you need to consider that a driven and engaged employee will usually work the extra time simply because they have been asked to deliver a piece of work or just generally have too much workload. My advise to managers is take a survey on "work life balance" and genuinely act on the results.


  10. Helpful (3)

    "A great place to progress your engineering skills!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer III in Edinburgh, Scotland (UK)
    Current Employee - Software Development Engineer III in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 10 years)

    Pros

    * Endlessly challenging and varied work across multiple domains
    * Get to work with up-to-date technology stack, use the best tools for the job
    * Super-high hiring bar means working with some of the very best engineers
    * Supportive company, pro-actively promotes a healthy work/life balance
    * Internally very open and direct communication structure
    * Decent salary, certainly competitive, and good benefits

    Cons

    * Document-heavy planning processes, can feel a little waterfall at times
    * A downside to one of the upsides... the open and direct communication means a _lot_ of communication!
    * Relatively high recruiting burden as the company grows
    * Oncall has been a little invasive in previous projects
    * Broken promotion process and only three engineering grades means if you like to see career progress in job titles it's the wrong company for you!

    Advice to Management

    * Fix the broken promotion process, it is too heavy-weight and very late to promote
    * Reduce the amount of waterfall planning required, embrace the Agile way!


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