Amazon Reviews in Eugene, OR | Glassdoor

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Amazon Eugene Reviews

3 reviews

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Eugene, OR Area

3.7
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
1 Rating

3 Employee Reviews

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Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2134 reviews)

  • Sometimes no work life balance and manager will not let you work overtime (in 444 reviews)

More Pros and Cons

  1. Helpful (1)

    "One of the best work at home positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eugene, OR
    Former Employee - Anonymous Employee in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazon was a great company to work from home for. They offer above minimum wage and have an awesome training team and program (even with all my internet problems starting out) the only reason i no longer work for them is because I chose a different WAH company under the impression of them being a better career in the long run and boy was I so wrong!
    If you are a mom without much time or you just want to be closer involved in your childs milestones or school. ..working for amazon will be one if the best decisions you make.

    Cons

    I do not have anything negetive to say about this company.

    Advice to Management

    Great job


  2. "Amazon instant video customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AIV Customer Service Representative in Eugene, OR
    Former Employee - AIV Customer Service Representative in Eugene, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Work from home, voluntary time off during slow times, fun incentive programs.

    Cons

    Limited training, varied work hours

    Advice to Management

    Train managers better

  3. Helpful (3)

    "Work From Home Customer Service Rep - Part-time (seasonal)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Part-time Customer Service Representative in Eugene, OR
    Former Employee - Seasonal Part-time Customer Service Representative in Eugene, OR
    Doesn't Recommend
    No opinion of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Easy interview process, simple personal computer navigation related assessment, excellent online training, lots of perks (free gifts, incentives).

    Cons

    Not easy to convert to a full-time position or a permanent position at the end of employment. Ironically, many employees return year after year just for the same part-time position hoping someday they would get a FT position. No company benefits (health insurance, etc) due to part-time position. Not flexible with actual production hours (permanent work schedule). They give you the worst work schedule, including both Friday & Saturday nights. As complex as the job is (orders, returns, policies of thousands of products), they only pay $10 an hour! Not worth it, unless you have no other option!!!

    Advice to Management

    Need to read everything what I wrote above and make adjustments. Phone reps are the first point of contact for the entire company, and its existence; the reps need to be taken care of.


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