Amazon Reviews in Greensboro, NC | Glassdoor

Amazon Greensboro Reviews

Updated 8 Feb 2019

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Found 3 reviews

2.2
StarStarStarStarStar
25%
Recommend to a Friend
27%
Approve of CEO
Amazon CEO Jeff Bezos
Jeff Bezos
2 Ratings
  1. "csna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Csna in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than a year

    Pros

    working from home is a big plus

    Cons

    pace of work can be staggering

    Amazon2017-10-11
  2. "Poor Training and Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shipping & Delivery Support in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time for more than a year

    Pros

    Work from home, motivating managers

    Cons

    Poor training, very low payment, high expectations yet training was poor

    Amazon2019-02-09
  3. Helpful (15)

    "Seasonal Work-From-Home Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Seasonal Customer Service Work-From-Home in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amazon

    Pros

    $10/hr. Have some down time. If you get stuck or don't know what to do, there is opportunity for your question to get answered on team group chat. Training was thorough, although very long and a bit overwhelming

    Cons

    Sometimes you get stuck with a terrible manager who doesn't care about your success. Managers rotate constantly and you will end up in a new team just as you're making friends with your current one and the momentum is good. The equipment they gave us (headset) is difficult to work because the directions for set up were not easy to understand. Days had passed before I was able to make a complete call. Reached out to... lead plenty of times for help, but sometimes they're so busy helping others your question gets overlooked. The hours are strenuous. They tell you that you can "pick your schedule" and have flexibility but for a college student, it's pretty much impossible to stay sane. Your schedule must be the same shift the each day 5 days in a row. I literally worked from 12pm-12am 4 days a week! Then wake up and go to class 8am the next morning. This is not an ideal job for someone who isn't working extremely long hours on the computer. You will literally drive yourself crazy. You begin to feel like a robot. Customers are so angry and pissed at you for something that you can't control, it's just company policy. Then we get the blame because a customer may leave negative feedback. $10 a hour is a joke for this position. We should be getting paid at least $13 for the amount of dedication and work that is required for this job. 10% off discount is a JOKE! What is 10% really going to do? This was my first work from home experience, and I expected it to be a bit more.

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    Advice to Management

    Pay your employees more. You don't know the amount of pressure it is to be on the phones 10 hours at a time. Let us REALLY pick our schedules. I could have managed 40 hours a week with my school schedule, but it needed to be planned out better so that your employees aren't suffering mentally.

    Amazon2016-11-17
Found 3 reviews