Amazon Reviews in Herndon, VA | Glassdoor

Amazon Herndon Reviews

Updated May 22, 2017
27 reviews

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Herndon, VA

3.6
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
14 Ratings

27 Employee Reviews

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Pros
Cons
  • Work life balance is a challenge (in 1676 reviews)

  • No work life balance around the holidays (in 370 reviews)

More Pros and Cons

  1. "Great Company That Follows Its Leadership Principles"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Herndon, VA
    Current Employee - Solutions Architect in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I LOVE working for Amazon! I am apart of the AWS team. Its awesome to work with a highly technical and motivated team. The company culture is like nowhere else. They adhere to the leadership principle and work back from the customer. It's rare to work for a company that puts its customers first and is not concerned with what the market thinks about it.

    Cons

    The retirement contributions are low compared to the market. The medical coverage is not all that comprehensive compared to other tech companies.

    Advice to Management

    Keep up the culture as we grow and continue to hire the best and brightest!


  2. "Great place to work for people who have a strong sense of what they want to do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    You're really working with the brightest and best people
    Pays really well
    Work/life balance is what you want it to be
    Lots of great training available
    You're empowered to do what you want to do

    Cons

    It's not for everyone - it can be a really stressful and frustrating experience being an environment where you really get to define what your role is when you don't know what it is you want to be doing.

    Advice to Management

    In my opinion, Amazon does a poor job developing their employees. It's great that your development is entirely up to you, but it's helpful to have a manager or mentor check in with you to make sure the moves you are making are worthwhile. There are many managers at Amazon that have bought in too heavily on the leadership principles and don't connect with their employees regularly, and as a result there are a lot of people walking around totally lost as to what they are supposed to be doing.


  3. Helpful (3)

    "Cloud Support Engineer-Windows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Support Engineer in Herndon, VA
    Current Employee - Cloud Support Engineer in Herndon, VA
    Recommends
    Positive Outlook

    I have been working at Amazon (Less than a year)

    Pros

    Great platform to take ur skills and build it up

    Cons

    Haven't realize any, fast pacing.

    Advice to Management

    /...................................................


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  5. Helpful (9)

    "As size has grown, so has the politics, who you know matters more than what you know"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Consultant, Professional Services in Herndon, VA
    Former Employee - Managing Consultant, Professional Services in Herndon, VA
    Doesn't Recommend
    Positive Outlook

    I worked at Amazon full-time (More than a year)

    Pros

    -Best technology platform, second to none, and leading market position, so great addition to resume from working here standpoint.
    - Cultural values are deeply rooted in everything, so Amazon is certainly doing something right.
    - You really make history and get to have lot of fun....don't take the negatives below to discourage yourself. Company is growing faster than it's able to evolve itself from attending to the needs of their employee "customers" and many things put into the system to make it work fairly don't seem to work all the time.

    Cons

    - Many Sr. Managers and Directors have achieved promotions through politics or OLRs held away from where "problems" are anticipated. On the surface, system seems fairs and promotes merit based equality, but managers have figured out ways to get around the system. Your manager controls your destiny, including whether to write a promo doc on you, represent you fairly in the OLRs, use recency bias to accentuate a minor episode vs. looking at you holistically, or even speak highly of you when you apply for internal transfers (yes, awkward that without current manager's positive feedback, you're more or less stuck.). Many managers are ill-trained or have never held or been mentored as "people managers" so are not truly savvy enough to grow their employees. They tend to "game" the system to promote themselves by taking credit for others' work, focusing on "hiring" senior level employees vs. developing junior employees into senior roles (as that's hard due to the HR process), and invest more of their time in empire building (e.g. if you're an L6 manager, you'd progress faster to L7 if you have more L6s reporting to you...so you hire from outside by creating new positions vs. promoting from within). This is one of the biggest concerns many employees have (and many leave due to this) that it's easier to come in at a higher level with a fancy resume (e.g. VP tile at a 10-person startup can come into a level higher than someone operating already at that level without title) and successfully navigating 1-day of 5-6 45-min interviews. And managers can set up the loop to their advantage by picking the bar raiser they align with, or picking the people for the loop who they know would favor hiring that employee, etc. However, an employee with credible tenure and documented success wouldn't even be allowed to apply (managers actually select who can apply) be hired into a higher position by design. Which explains the "Hire and Develop" the best value, and not "Develop and Hire" the best. It's very common to see people getting promoted who are in close proximity to HQ or senior leaders.
    - You rarely see HR business partners anywhere; you'd be lucky if you even know you HR BP's name after 4 yrs! They exist mostly to further the interest of managers it seems.
    -

    Advice to Management

    Size of Amazon and various divisions have grown to the point where it seems higher management is disconnected from what's happening at middle management layer. Attrition is high, and there's absolutely no focus on "Employee Obsession".


  6. "Hard work, all day and night"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    Flexible schedule, work from home when needed

    Cons

    Expected to be available 24/7


  7. Helpful (2)

    "Bait and Switch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Customer Service Specialist- Concierge in Herndon, VA
    Former Employee - Technical Customer Service Specialist- Concierge in Herndon, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Working at Amazon definitely gives you a recognizable company to put on your resume, but that's about it. Benefits are middle of the road. You can claim $50 reimbursement for your cell phone bill. Oh, and you can wear whatever you want to work - which is nice I suppose.

    Cons

    1. Poor vacation/time off (5 days for hourly, 10 for salary)
    2. Management is a disaster and there is no outlook to fix it
    3. Micro-management is unavoidable
    4. Telecommuting seems like voodoo to the company even when the job can easily be done from home
    5. You're overworked
    6. No recognition for anything at all
    7. Little chances for moving around in the company

    Advice to Management

    Figure out what you want and do it. Management is a disaster and there is no guidance anywhere.


  8. Helpful (3)

    "Cloud Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Support Engineer in Herndon, VA
    Current Employee - Cloud Support Engineer in Herndon, VA
    Recommends
    Positive Outlook

    Pros

    Lots of smart people working there.

    Cons

    Advancement opportunities are lacking, and management does not care much about employees.


  9. Helpful (5)

    "This is for AWS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend

    Pros

    The stock price is ridiculous! When you join they give you a nice sign on bonus as well as restricted stock units.

    Cons

    One of the Leadership Principle is Frugality and boy do they take that seriously! They are so cheap about everything! The medical benefits package, employee discount, PTO and Vacation is way below average. I'm so shocked that a company this size doesn't put more effort into taking care of their employees. The pay is NOT competitive at all. Basically you join this company for the brand name and adding it to your resume.

    Advice to Management

    Take better care of your employees. The churn rate is extremely high here. People are very smart but they work way too hard without being rewarded. Provided better health benefits and better employee discount. Right now you have 10% discount for amazon.com purchases up to $1000. That's equivalent to $100 off for the entire year. You should provide this discount in addition to Free Prime membership and for Cyber Monday, provide a special discount for employees as well. You know the employees work hard for you, give full time at least 2 weeks vacation in addition to 1 week PTO/sick. Take care of us so that we can work harder and want to stay here in the long run. When your churn rate is so high, you end up wasting your money hiring new people, training them, sign on bonuses.. etc. Employee satisfaction = Retention.


  10. Helpful (4)

    "Self-serve culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Your career can be what you make it and you will work with some intelligent people. The company is growing at a rapid pace and new opportunities to grow and stretch are always opening.

    Cons

    You will have to work very hard as the bar is constantly raising. Company is heavily white male and so I think it can be severely tone deaf working here at times.

    Advice to Management

    Diversify, diversify, diversify your workforce in ALL areas. If the majority of your leadership is white male, you haven't created a diverse workforce. If your leadership is tone deaf and/or displays unconscious or conscious bias you are failing at diversity.


  11. Helpful (1)

    "Intern with AWS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Software Development Engineer I Intern in Herndon, VA
    Former Intern - Software Development Engineer I Intern in Herndon, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon as an intern (Less than a year)

    Pros

    Good pay for an intern. Stipend provided for housing. Learned a lot.

    Cons

    Solitary work. My team had no sense of camaraderie, but I attribute that mostly to our project manager. We were all working on different things, so nothing brought us together as a team.

    Depressing environment. Everyone ate lunch at their desks. Perhaps I would have had a different experience with another group---the guys a cubicle set over seemed fun and boisterous.

    Advice to Management

    Don't throw teams together just because "teamwork" is important. There's no point in daily stand-ups if you're all working on vastly different projects.


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