Amazon Human Resources Reviews | Glassdoor

Amazon Human Resources Reviews

Updated November 18, 2017
162 reviews

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Human Resources

4.1
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
117 Ratings

Employee Reviews

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Pros
  • We get to learn a lot of things on the job (in 420 reviews)

  • It really depends on the individual employees to maintain the work-life balance (in 335 reviews)

Cons
  • Work life balance is not easy to maintain (in 1954 reviews)

  • There is nearly no work life balance (in 421 reviews)

More Pros and Cons

  1. "Amazing Growth Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager
    Current Employee - Human Resources Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    You'll work with the most talented, intelligent individuals in the industry.
    You'll be challenged daily, but empowered to make changes to impact your business.
    The growth potential and financial stability that Amazon offers is bar NONE!

    Cons

    Things change quickly, and many processes are still being refined, so if you crave "black and white SOPS" this is probably not the place for you.

    Advice to Management

    Focus on future planning vs bridging past results all the time.


  2. "Great Experience and Great Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Assistant in Ruskin, FL
    Current Employee - Senior Human Resources Assistant in Ruskin, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Diversity, Ability to Grow, Benefits and Compensation

    Cons

    Fast-Paced, Must be Active to perform all roles within Amazon

    Advice to Management

    Communication lines can be distorted.

  3. Helpful (1)

    "Not a great culture for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Columbus, OH
    Current Employee - Human Resources in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Money. Opportunity. Benefits. Travel. lots of locations. Lots of areas to explore. Great for young career climbers. Not so great for the rest of us.

    Cons

    Expectations. Employees literally treated like a bar code. No warmth at all. No personality. Very cold and impersonal. No training. Company wide sink or swim mentality. Managers who don’t want to manage.

    Advice to Management

    How about you start encouraging your employees to actually talk and create relationships? We get it. The customer is #1. But it’s coming at the cost of real humans. Your employees.


  4. "Amazon - Not as bad as they say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Specialist in Seattle, WA
    Current Employee - Human Resources Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    - Great benefits, especially parental leave
    - Stock keeps going up
    - When you can get into an Amazon garage (long waitlist) parking is very reasonable for downtown Seattle
    - Ability to move around within the company. You are able to do many different things without having to move to a new company.
    - I have always been on teams that are very flexible regarding PTO, needing to WFH and arrive late/leave early.

    Cons

    - While it is getting better, there are lot of managers who need additional training. and a bad manager can tank you.
    - Pay is still not great for most things outside of tech. Especially if you are promoting within.
    - Promotion process is still very outdated and frankly not fair.
    - Lots of boomerang employees because it is easier to leave for a year or two and then come back for more money/stock.

    Advice to Management

    Move forward! This isn't the Amazon of the past. Let go of your old ways and embrace the changes the company is trying to make in management. It is the only way to keep growing and attracting/developing talent.


  5. "Fullfillment review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Coordinator in San Bernardino, CA
    Former Employee - Human Resources Coordinator in San Bernardino, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    -If your a loner. This is the perfect job. Make your rate and no one will bother you.

    Cons

    - you have to watch your attendance n points.

    Advice to Management

    To Many managers


  6. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Specialist II in Seattle, WA
    Current Employee - Human Resources Specialist II in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Very innovative and inspiring environment. You take ownership of your ideas

    Cons

    You have to be okay with learning on your own


  7. Helpful (2)

    "Not one size fits all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Business Partner in Seattle, WA
    Current Employee - Human Resources Business Partner in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Amazon is point blank in my opinion a great place to work and a great place to grow. This is my second company out of college and I'm onto second role at the company. The path to growth is not necessarily upward here, but expanding sideways and doing flips. To understand the culture is to forget everything you've ever believed about entitlement in the workplace and having formalized structure, because it's not your average startup in that sense. Those who succeed are the ones who know how to handle that entrepreneurs jump first and build their parachutes or airplanes on the way down.. every day. Systems and resources aren't perfect but it gives you the opportunity to innovate if you are creative and willing. Frugality doesn't mean cheap, it means working smart.

    I've been lucky to have 3 really awesome managers at my time here. I can't say that's the same for everyone; some people are not meant to be people managers and leadership should recognize that as well as the individual. I work in HR and the department is not what you would think in the traditional sense (payroll, hiring, admin work, etc.) it's truly to partner in seeing that the business will grow.

    Cons

    You have to drag me out kicking and screaming before I leave Amazon.

    Advice to Management

    All hands 1 per quarter.

  8. "Power"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Phoenix, AZ
    Former Employee - Human Resources in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Benefits
    Pay
    A chance to take charge of initiatives from beginning to end

    Cons

    Office politics
    Lack of team atmosphere- look out for yourself
    Favoritism- when your rub your boss the wrong way consider a target on your back

    Advice to Management

    Lead better- practice humility, mindfulness, and unconscious bias.


  9. Helpful (2)

    "Always Day 1!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Assistant in Atlanta, GA
    Current Employee - Senior Human Resources Assistant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    You will learn more within a 6 month period here at Amazon than you will in 2 years elsewhere. Amazon is growing faster any other company and we love the innovation that our associates create

    Cons

    Must be willing work different shifts and open for relocation


  10. "Thankful to work at Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources
    Current Employee - Human Resources
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time

    Pros

    Learning opportunities, work/life balance, excellent environment, career opportunities, peer collaboration, teamwork, cool projects.

    Cons

    HUGE company so don't always feel that my individual work is ' steering the ship'.

    Advice to Management

    Keep living the leadership principles.