Amazon Reviews in Jacksonville, FL | Glassdoor

Amazon Jacksonville Reviews

Updated August 12, 2018
42 reviews

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Jacksonville, FL

2.8
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
24 Ratings

42 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2325 reviews)

  • "No work life - personal life balance" (in 480 reviews)

More Pros and Cons

  1. "Amazon Logistics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Shift Manager in Jacksonville, FL
    Current Employee - Assistant Shift Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great Pay, freedom to work and grow, great people to work with.

    Cons

    Options to transfer in this area are limited. Delivery Stations are separate (and better) than the FC.

    Advice to Management

    Communicate plans better, weed out the managers that show favoritism.


  2. "I really expected more..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Working at home
    "Met" some nice people

    Cons

    Work life balance is a joke - constant OT required due to increased sales in speciality department
    I've had 6 managers in less than a year and a half, consistent leadership would be nice
    Training is a joke and nothing like taking real calls
    Terrible computer system - lots of problems w/down time or things that do not work properly
    Low pay, hard to get any raises, hard to understand bonus program
    If you are good at what you do, good luck at getting another position, if you apply (yes, this is true!)

    Advice to Management

    Consistency in everything would make this a much better position
    Better training
    Better pay - Mr Bezos you need to pay your virtual workers more for all that they do for Amazon's customers
    Less moving employees from one team to another

  3. Helpful (1)

    "must be willing to work hard"

    StarStarStarStarStar
    Current Employee - Sortation Associate in Jacksonville, FL
    Current Employee - Sortation Associate in Jacksonville, FL

    I have been working at Amazon part-time (Less than a year)

    Pros

    pay, free lunch/snacks sometimes, great coworkers

    Cons

    short breaks, hard work if you’re not used to it, temperature of building (hot in summer, cold in winter)


  4. Helpful (1)

    "Hate this job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Picker in Jacksonville, FL
    Former Employee - Order Picker in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Benefits are cheap & you’re getting a check.

    Cons

    They ask for hard work but only care about the customer. When going through what they call training you will be told your goal is one number. Then when working it’s a different story. The breaks are a joke! 30 min lunches and we were told to clock out at the nearest time-clock meaning I had to use about 6mins my mediocre 30min break to even get to the lunch room and fight for my food. They do offer a second lunch room however for those that actually communicate with the outside world there is a STRICT no device rule beyond a certain point. You’re also told that something that went wrong by mistake is fine because it happens all the time due to equipment but being up to par however you will get written up for it. I could go on for days! Just stay away.

    Advice to Management

    Get a clue & Be concerned with the workers just like you are the customers seeing that the workers are the back bone!


  5. Helpful (1)

    "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Jacksonville, FL
    Former Employee - Warehouse Worker in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Good benefits and decent hours

    Cons

    It’s like high school all over again. Young management act immature, show favoritism, unorganized, no real food for working during prime week, they bother employees about TOT instead of helping them, I mean they can do much better activities and provide the hardworking employees free lunch etc...

    Advice to Management

    Grow up!!!!


  6. "Amazon is deceptive and they steal from their sellers"

    StarStarStarStarStar
    Current Freelancer - Anonymous Freelancer in Jacksonville, FL
    Current Freelancer - Anonymous Freelancer in Jacksonville, FL

    I have been working at Amazon (Less than a year)

    Pros

    None, they are all cons, crooks

    Cons

    They don't deserve any star rating. They are crooks, criminals. As a former seller, when a buyer places a claim on an item and doesn't respond to a refund request given out by the seller, Amazon just goes and refunds the money 100% to the buyer without any return of the merchandise. So the buyer keeps the item and gets the money too with the seller left with nothing. I've went through their so called A-z team which hides behind an email and they are a pathetic group that does nothing after filing a claims dispute and explaining what happened and asking why they unlawfully gave the money back to the buyer and not processing a proper return as any honest business would..

    Advice to Management

    Amazon needs to close up shop as with their unfair and dishonest business practices they should not even be in business. Like the management would even care.. from reading all the other reviews about them online.


  7. "It's an ok job, with everyone working hard to fulfill the demands of the job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Warehouse Associate in Jacksonville, FL
    Current Employee - Warehouse Associate in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    VTO, benefits, decent pay, good co workers, HR and other great personnel available when needed.

    Cons

    Consistently on your feet all day if you don't take VTO. A lot of moment with the body (walking, twisting, bending), have to walk through multiple sets of stairs to get to the break room which the breaks and lunches are short (roughly 15-20 mins) (only 2 breaks in a 10+- hr day)

    Advice to Management

    A fully operating cafeteria with cafeteria workers and a full half hour lunch would be great. That way associates don't have to pack food for work everyday.

  8. "Good Pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Jacksonville, FL
    Current Employee - Warehouse Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Starting pay was $12 an hour, with benefit enrollment available from day one.

    Cons

    The job can be incredibly boring and repetitive. I count inventory all day long, ten hours a day.

    Advice to Management

    Don't hire people so quickly only to pressure them to take time off day in and day out every week.


  9. "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Fair benefits compares with others company

    Cons

    They demand to much for what they pay bad management's not enough training the employee who been there for long time just want to go to the next position so they don't care to much who going to be in their old position so they just pick random employees so they can move on to the next level,expecting the person who they choose to learn everything in one day if you make a mistake you get fired that simple.As ridiculous it sounds that's one of the reason why Amazon constantly keep hiring people every day because 10 going out of the door but 20 coming in the door.

    Advice to Management

    Be more productive with the training more organized and more importantly have more humanity because I am sure you guys are not robots you are human and sometimes you makes your employees feel like robots and not like humans with all the demand.


  10. "Amazon Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier III PA in Jacksonville, FL
    Current Employee - Tier III PA in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Can take time off whenever you want, if you have the time.
    Prizes during peak season.

    Cons

    Hours are long.
    Wear and tear on your body.
    Poor management.
    Everything is disorganized


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