Amazon Reviews in Knoxville, TN | Glassdoor

Amazon Knoxville Reviews

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Found 3 reviews

3.8
StarStarStarStarStar
60%
Recommend to a Friend
100%
Approve of CEO
Amazon CEO Jeff Bezos
Jeff Bezos
2 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (3)

    "Customer Service"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time for more than a year

    Pros

    Work from home. Able to schedule hours to suit your needs. Supportive co-workers and extensive paid training.

    Cons

    Isolated. Not very much leeway in absences or time off. Incredibly corporate structured.

    Advice to Management

    Give new employees more training time with management. Help to decrease stress that way and will keep people from dropping out during the training process.

  2. Helpful (3)

    "Shockingly disappointed"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDS Customer Service Advocate in Knoxville, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at Amazon full-time for more than a year

    Pros

    You can work from home

    Cons

    Poor training and too fast to retain the information to properly handle your job. A lot of technical issues and failures. It's sink or swim.

    Advice to Management

    Reorganize your training methods. There are a lot better methods out there so your customers aren't left disappointed

  3. Helpful (1)

    "I used to like Amazon, Now I love Amazon"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Virtual Customer Service Representative in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time for more than 2 years

    Pros

    Flexible hours, helpful and friendly management, freedom of choice and understanding. Opportunity to move up and grow, just communicate your goals.

    Cons

    None that I can see.

    Advice to Management

    Keep being there for us and we’ll keep being there for you! Thank you for all you do to make this such an amazing work experience.

Found 3 reviews