Amazon Reviews in London, UK | Glassdoor

Amazon London Reviews

Updated May 21, 2018
268 reviews

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London, UK Area (UK)

3.9
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
178 Ratings

268 Employee Reviews

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Pros
Cons
  • Work/life balance seems comparable to other places I've worked - not worse (in 2255 reviews)

  • No work life - personal life balance (in 466 reviews)

More Pros and Cons

  1. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England (UK)
    Current Employee - Business Development Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Awesome freedom and ownership. Have been in three roles and never felt like a hierarchy particular exists.
    Work with a hugely diverse group of people with wildly varied experience.

    Cons

    Progression in some areas seems fairly non-existent.


  2. "Happy here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Professional in London, England (UK)
    Current Employee - Senior Human Resources Professional in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Highly intelligent, motivated colleagues, challenging work, growing and successful organisation

    Cons

    High workload, colleagues elsewhere don't understand timezones....

  3. Helpful (1)

    "Insightful yet gruelling experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in London, England (UK)
    Current Employee - Senior Product Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great place to learn about processes, scaling offering and learning to do more with less resources. After a while the learning curve stops.

    Cons

    Tough culture, getting promoted is next to impossible. The New York Times article is not too far off in its description of the culture.

    Advice to Management

    At some point too much competition between employees and teams becomes counter productive.


  4. "Amazon engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior RME in London, England (UK)
    Current Employee - Senior RME in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Best company ever in the UK

    Cons

    Bad hrs awkward shift pattern

    Advice to Management

    Live a little


  5. Helpful (1)

    "Category Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Leader in London, England (UK)
    Former Employee - Category Leader in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 5 years)

    Pros

    Learned a ton. Would recommend Amazon to everyone, for a 2-year stint. None of my many experiences taught me as much. Pay was competitive.

    Cons

    Very toxic culture in my opinion. Workload in many departments is unsustainable, and people on the business side are increasignly treated like commodities.
    It's become increasingly difficult over the years to be promoted, which could be fine if clearly outlined from the start. But many around me felt that they were chasing a rainbow. Recently, the company has been squeezing headcount in non tech functions as well. Go there for the learnings, but see a long-term career as an unlikely possibility (unless you're happy moving laterally - which can be fun). Definitely not for everyone (many burn out, or just cannot stand the toxic mgmt culture).

    Advice to Management

    "Humans empower machines..." ==> while this works for the bottom line and makes absolute sense from a business (and even CX) standpoint, it leads to a dehumanizing work environment.


  6. "Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England (UK)
    Current Employee - Business Development Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Opportunity to engage with customers across an incredibly diverse range of industries, which is very exciting. And backed by an amazingly talented group of people within Amazon. Customers are usually thrilled to work with us as well as the technology really helps them to solve their challenges.

    Cons

    The internal organization is constantly evolving and being flexible to change is necessary.


  7. "KYC specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - KYC Analyst in London, England (UK)
    Current Employee - KYC Analyst in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Entry level job.
    Easy to apply for a fresh graduate.
    Friendly and supportive colleagues.
    Amazon as a whole is a good company.

    Cons

    Cons at this department only (other Amazon departments are much better):

    Not much promotion opportunities within the department.
    Communication with the management team is not easy. The managers make bad decisions all the time and do not consult team members before making a big decision.
    Have to work on weekend shift.
    Repetitive work.
    High employee turnover. Most people leave before reaching 2 years in the role.
    Office isolated at a building away from other Amazon teams, very little interaction with other Amazon teams.

    Advice to Management

    Have an open mind.

  8. "Financial analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in London, England (UK)
    Current Employee - Financial Analyst in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    The workforce is mostly young and forward looking. The company is fast paced and adapts to change. Lots of opportunity to travel.

    Cons

    Hires overqualified people for junior roles (but pays highly compared to competitors for these roles). Too many layers of management.


  9. Helpful (1)

    "Beware the UK hiring trap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Skilled Technical Worker in London, England (UK)
    Current Employee - Skilled Technical Worker in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    The leadership principles - if you agree with these and want to work in that way, you will see them in action.

    Cons

    If you are in the UK and hired from outside they will offer a better salary than other sectors so you may think you are being hired into a senior role but when you arrive with, say, ten years of experience you find they have tricked you into an entry level role. Prepare to be frustrated and treated like the bottom of the heap by senior management who do not value outside experience. I feel completely defrauded by Amazon’s hiring inflation. Ask what level your job will be and find out what that means

    Advice to Management

    Stop hiring inflation. You have people who are experts in their fields with years of experience being hired as level fours and their levelling docs talk about “applying what I learned in school” and entry level language.


  10. Helpful (1)

    "Amazing! Great culture and lovely atmosphere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Graduate Analyst in London, England (UK)
    Current Employee - Finance Graduate Analyst in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Career progression and strong skill acquisition through daily tasks! It’s a company that is very fast paced! You never get bored in here!

    Cons

    Sometimes long hours! But enjoyable!

    There is not much that I can say it is a cons at amazon! Everything is so people oriented!

    Advice to Management

    Great managers! They really look into the team! Lovely ones!


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