Amazon Reviews in Los Angeles, CA | Glassdoor

Amazon Los Angeles Reviews

Updated July 21, 2018
57 reviews

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Los Angeles, CA

3.3
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
37 Ratings

57 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2287 reviews)

  • "No work life - personal life balance" (in 472 reviews)

More Pros and Cons

  1. "Driver"

    StarStarStarStarStar
    Former Employee - Delivery Driver in Los Angeles, CA
    Former Employee - Delivery Driver in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    Conducive environments and reliability to work

    Cons

    I don't have any downside I can recollect

    Advice to Management

    Their services are ok and reliable


  2. "Amazon Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Los Angeles, CA
    Current Employee - Software Developer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    People are smart, hardworkers, and a competitive environment.

    Cons

    People can be too serious about work

  3. "Tier 3 to Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Assistant in Los Angeles, CA
    Current Employee - Process Assistant in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Fast pace, opportunity to develop and promote.

    Cons

    Associate retention. Un-kind way of communication from superior

    Advice to Management

    Balance relationship with associates and leadership


  4. Helpful (1)

    "Amazing place filled with opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SDM in Los Angeles, CA
    Current Employee - SDM in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    There are tons of cool teams with interesting projects to choose from.

    Cons

    Be sure to pick the right team with reasonable ops load. It's easy to get stuck on a team with a work dynamic that doesn't fit with your ideal.

    Advice to Management

    Ensure teams with high ops loads have other projects to work on too for balance.


  5. "vice president of human resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Los Angeles, CA
    Current Employee - Vice President in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    meh, not too many pros

    Cons

    not a good environment to work in

    Advice to Management

    be fair with your executives


  6. "Best company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Los Angeles, CA
    Former Intern - Intern in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon as an intern (Less than a year)

    Pros

    Best company to work for.

    Cons

    Nothing to change so far. best

    Advice to Management

    No advice.


  7. "Customer service"

    StarStarStarStarStar
    Current Employee - Customer Service Associate in Los Angeles, CA
    Current Employee - Customer Service Associate in Los Angeles, CA

    I have been working at Amazon part-time (More than 10 years)

    Pros

    I believe in Amazon, because of its loyalty to customers. Customers come first.
    This is true of m6 experience as a customer of Amazon for years. I like the business strategy and it’s growth oriented mission.

    Cons

    Need for company to talk to customers person to person.

    Advice to Management

    Customer service is a Good thing!

  8. "Conuter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter in Los Angeles, CA
    Current Employee - Counter in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Awesome place to work on the basis of equal employment opportunity and diversity. cool benefits.

    Cons

    Too physical demanding and unrealistic expectations from employee..These are humans and not robots.

    Advice to Management

    Stop treating people like robots.


  9. Helpful (5)

    "Toxic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager in Los Angeles, CA
    Current Employee - Area Operations Manager in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Decent pay, great health benefits/dental/vision

    Cons

    Long hours 13 hour days w/ 60-70 hour work weeks during peek (October-January (site specific)), 10% discount up to $100 dollars a year, worst 401k policy equating to .50 cents per dollar up to 4% well under industry standard, 4 year vesting on stock, 3 year vesting on 401k. Average employee tenure at company is <1 year across most roles hence you never see 401k or Stock benefits just a lackluster base pay. Unless you can be miserable for 4 whole years you will recoup your initial investment

    Advice to Management

    Anyone out of college or starting a career would be thrilled to get an offer from Amazon. Remember and realize that pay and benefits come at a cost of next to no work-life balance. The bonus is to lock you into that first year of work. Hence, the bonus is paid as a lump sum (you will likely repay student debt or overall debt). In the event you chose to leave the company you are required to payback the portion of the first year you did not complete (stay six months= owe six months/50% of bonus back) Stock is granted again to make your jaw drop with a 4 YEAR vesting period. The first entire year of service you receive 5% the second full year 15% and then every six months there after 20% until you reach 100% at your four year mark. Your 401k at this company is one of the worst in the industry. 0.50 cents per dollar up to 4% equaling a realistic 100% at 2% which is about 3% below the industry standard. This job is cut-throat you will not work with peers yet work against them. You will constantly issue corrective action to poor performing employees who will quickly resent you and drive down your overall "connection scores" (how managers are viewed by their employees). Safety works extremely hard to verify there job (after all they exist only to satisfy OSHA requirements). They constantly review footage and watch from a distance in an attempt to issue paperwork/terminations to employees and managers for failing to adhere to safety standards. This sounds like I am being over dramatic I am not. Training is non-existent Amazon runs a feed them to the dogs mentality in hopes you learn the job on your own as fast as possible. Turnover for Area Managers is average under two years/ safety specialists under 1 year/ and associates under 6 months. Join "Earth's most customer centric" company and I do hope you succeed. Just don't be surprised when everything you read here comes to light and you realize the sacrifice you have made in taking the job.


  10. Helpful (2)

    "Great company, underwhelming group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Los Angeles, CA
    Former Employee - Account Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    - Inspiring to be part of such an innovated company
    - Exponential potential for AMG to provide the market with an undeniable solution

    Cons

    - AMG has no tech.
    - They hire "18 months a head of a role", meaning they hire candidates for what they hope the role will evolve into. This does the hire a disservice because they are often vastly overqualified almost ensuring that they are not challenged or happy in the role. This does AMG a huge disservice as well because it creates a much hire rate of attrition.
    - Minimal exposure to thought leaders or senior executives.
    - Majority of management does not have experience in advertising, so there is a disconnect between what the market needs and what we are providing.
    - CST managers do not have people management experience.

    Advice to Management

    - Hire more junior level AMs/CMs and inspire them to grow with the role. This will mitigate high rates of attrition, creating more stability in roles.
    - Stop putting people with no people management experience in management roles without ensuring they have the resource to develop those skills.
    - Hire people with ad tech or digital ad experience instead of promoting people that fit the Amazon model, but cannot navigate the industry.


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