Amazon Reviews in Lynchburg, VA | Glassdoor

Amazon Lynchburg Reviews

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Found 1 review

4.0
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100%
Recommend to a Friend
Amazon CEO Jeff Bezos
Jeff Bezos
0 Ratings
  1. Helpful (1)

    "Low pay, but so much freedom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Customer Service Associate in Lynchburg, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon for more than a year

    Pros

    Work at home Two breaks and an hour lunch Voluntary time off (time off almost always available in an emergency)

    Cons

    Low pay High standards for metrics Limited in resolution capability due to carriers

    Advice to Management

    CSAs can't always ensure a positive customer survey, especially when the carrier was the problem so the CSA is limited in what they can do for the customer. Base metrics on CSA understanding of the problem and how they explained the "solution" to the customer.

    Amazon2017-01-17
Found 1 review