Amazon Reviews in Memphis, TN | Glassdoor

Amazon Memphis Reviews

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Found 3 reviews

1.5
StarStarStarStarStar
26%
Recommend to a Friend
40%
Approve of CEO
Amazon CEO Jeff Bezos
Jeff Bezos
2 Ratings
Pros
Cons
More Pros and Cons
  1. "My Experience at Amazon as a work from home (virtual) customer service agent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA | CAP | VCC in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than 2 years

    Pros

    Large company with outstanding benefits Open door policy’s Potential for advancement if you are willing Working from home is great Team Members, Team Leaders, General Managers and Operational Managers work closely and well together Amazon supplies laptop for virtual customer service agents Mentoring programs Ongoing education/training

    Cons

    Shifts are not family friendly Pay is low for responsibilities given Difficult to advance in such a large company even with advanced training

  2. Helpful (3)

    "They "Suck" you In!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Amazon Flex Customer Service in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon part-time for more than a year

    Pros

    Better pay now since the minimum salary increased. You are able to use unpaid time off at your discretion. Training was from home and you work from home. They provide the equipment, laptop and headphones. The hours are mediocre.

    Cons

    When you apply you think you will be working 29 to 31 hours a week, right? Wrong. You are trained to assist with helping drivers on the road. They may need a package scanned or assistance locating a customer. No problem. Then they say you will be taking a few customer calls. Haha. That is reversed. You will get 98% of customer calls and 2% off driver calls. Every customer thinks they are entitled to complain about...

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    Advice to Management

    Omg, half of supervisors were decent. Some just had a bad attitude. Like, do you really still work for amazon and have they not been listening to your calls? Rude.....

  3. "Lack of Organization"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sortation in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon part-time for more than a year

    Pros

    The pay is descent overall

    Cons

    I’ve been hired over a month and have yet to start work. They allow you to pick and sign up for your shift and then afterwards they wants to give a shift thats IMPOSSIBLE for you to work.

    Advice to Management

    Organization and Communication wouldn’t hurt

Found 3 reviews