Amazon Reviews in Miami, FL | Glassdoor

Amazon Miami Reviews

Updated July 26, 2018
34 reviews

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Miami, FL

3.3
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
19 Ratings

34 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2397 reviews)

  • "I have no work life balance issues" (in 500 reviews)

More Pros and Cons

  1. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    I love working from home with amazon. They set you up for success and it’s easy, good work.

    Cons

    Could always pay more but the convenience is priceless


  2. Helpful (2)

    "Delivering stress and more daily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Miami, FL
    Current Employee - Logistics Specialist in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    They are "innovative". I'll give Amazon delivery that much.

    Cons

    The job description is only 1/50th of what you will need to do on a daily basis. Be prepared to be required to go above and beyond for each and every little initiative they push toward the sortation network as they will be constantly creating new programs and tools with little to no testing done prior for immediate mandatory. This would not be a bad thing, if these programs went through some sort of internal QA but they rarely do, resulting in late dispatches for months until things are repaired. Add to that the repetitive reports due, in some cases, multiple times per day, the new restrictions on what can/can not be used and utilized within the facility, the upper-upper management making decisions in the worst interests of those below, and every internal system being set up against each other and it's a wonder a package gets delivered at all some days.

    Advice to Management

    If you really wanted to save money and guarantee customer experience, you would do the following. One, get rid of at least 60% of the antagonistic natures between the various divisions. It does not help as much as you may think it does and has actively delayed packages from getting out on time. Two, stop wasting time with new programs literally every month. All these new tools that are being developed are not saving money. Perhaps, instead, have these people fix the long standing issues that have been noted in the system for 2+ years first before deciding to push out another broken tool. Finally, three, trust the eyes on the ground before going by the numbers on the monitor. I understand that in a perfect world, the planned perfect cubic volume of each incoming and outgoing package could be properly planned in advance, but we are not in a perfect world. If we see that we have over 8000 pieces of volume over the normally loaded volume of the scheduled loads, and most of that volume is large and oversized boxes, a request for 3 to 4 extra loads to cover that volume should not require a multi hour discussion around how there are already enough planned loads for the projected outbound volume.

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sortation Associate in Miami, FL
    Former Employee - Sortation Associate in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amazon part-time (More than a year)

    Pros

    Friendly coworkers, good management, fast paced work

    Cons

    Could use more hours each shift


  4. Helpful (1)

    "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prime Now Associate in Miami, FL
    Current Employee - Prime Now Associate in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Freebies are always given and managers are nice .

    Cons

    Not enough hours to go around .

    Advice to Management

    None really


  5. "Excellent Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Business Development Representative in Miami, FL
    Current Contractor - Business Development Representative in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon as a contractor (More than 3 years)

    Pros

    Very team oriented and friendly environment

    Cons

    night shift was long and grueling

    Advice to Management

    keep it real


  6. Helpful (1)

    "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Technician in Miami, FL
    Current Employee - IT Support Technician in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Always room to advance once employed.

    Cons

    No complaints. May need to start from the bottom and work your way up but get your foot in the door regardless.


  7. Helpful (3)

    "DMI2 - waste of time!"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Sortation Associate in Miami, FL
    Current Employee - Sortation Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Amazon part-time

    Pros

    You get tiny a paycheck.
    Sort of a fixed schedule. They may change it (and they will) at any point.

    Cons

    DMI2 is overstaffed of sortation associates, so much that they are going to send you home early frequently, not completing your minimum 20hrs/week.
    Extra hours / over-time? forget it!

    They will not show you how you use their equipment, you have to figure it out yourself. You would expect at least to shadow someone.

    Their attendance point system is useless, you will get hit with points against you even if they “requested a ticket”.

    Not enough parking.

    High turnover

    Advice to Management

    Stop hiring people if you don't need them!
    Shut down the place, it’s a complete mess. You should know better Amazon..

  8. "Processing assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processor in Miami, FL
    Current Employee - Processor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Great hours and room to grow

    Cons

    Lots of work, and resposability

    Advice to Management

    N/a


  9. "My past two years @ Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Miami, FL
    Current Employee - Sales Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Constant innovation and learning, tremendous pre-sales and product management support, unique services to the market, great environment of work

    Cons

    It takes a while to understand the company due to the huge set of offerings but it's worth the effort


  10. Helpful (3)

    "Not enough pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fresh Associate in Miami, FL
    Current Employee - Fresh Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    I honestly have no pros about this job, you get paid basically nothing and work your butt off 11 hour shifts.

    Cons

    Little pay, a lot of work and stress. Been working here 2 years and my pay went down going part time to full time. No night shift differentials nothing.

    Advice to Management

    Give a higher pay to your associates!! You are one of the biggest companies in the world!


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