Amazon Reviews in Miami-Fort Lauderdale, FL | Glassdoor

Amazon Miami Reviews

Updated August 9, 2018
45 reviews

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Miami-Fort Lauderdale, FL Area

3.5
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
24 Ratings

45 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2306 reviews)

  • "No work life - personal life balance" (in 473 reviews)

More Pros and Cons

  1. "Spanish Fluent - Work From Home Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Front Desk Manager in Miami Beach, FL
    Former Employee - Hotel Front Desk Manager in Miami Beach, FL
    Approves of CEO

    I worked at Amazon part-time (More than 10 years)

    Pros

    Amazon secure jobs opportunity

    Cons

    none find any downside so far

    Advice to Management

    none advice to management so far


  2. "Delivering stress and more daily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Miami, FL
    Current Employee - Logistics Specialist in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    They are "innovative". I'll give Amazon delivery that much.

    Cons

    The job description is only 1/50th of what you will need to do on a daily basis. Be prepared to be required to go above and beyond for each and every little initiative they push toward the sortation network as they will be constantly creating new programs and tools with little to no testing done prior for immediate mandatory. This would not be a bad thing, if these programs went through some sort of internal QA but they rarely do, resulting in late dispatches for months until things are repaired. Add to that the repetitive reports due, in some cases, multiple times per day, the new restrictions on what can/can not be used and utilized within the facility, the upper-upper management making decisions in the worst interests of those below, and every internal system being set up against each other and it's a wonder a package gets delivered at all some days.

    Advice to Management

    If you really wanted to save money and guarantee customer experience, you would do the following. One, get rid of at least 60% of the antagonistic natures between the various divisions. It does not help as much as you may think it does and has actively delayed packages from getting out on time. Two, stop wasting time with new programs literally every month. All these new tools that are being developed are not saving money. Perhaps, instead, have these people fix the long standing issues that have been noted in the system for 2+ years first before deciding to push out another broken tool. Finally, three, trust the eyes on the ground before going by the numbers on the monitor. I understand that in a perfect world, the planned perfect cubic volume of each incoming and outgoing package could be properly planned in advance, but we are not in a perfect world. If we see that we have over 8000 pieces of volume over the normally loaded volume of the scheduled loads, and most of that volume is large and oversized boxes, a request for 3 to 4 extra loads to cover that volume should not require a multi hour discussion around how there are already enough planned loads for the projected outbound volume.

  3. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    I love working from home with amazon. They set you up for success and it’s easy, good work.

    Cons

    Could always pay more but the convenience is priceless


  4. "Virtual Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Customer Service Representative in Fort Lauderdale, FL
    Current Employee - Virtual Customer Service Representative in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Flexibiity , structure, an amazing culture, great people,

    Cons

    There are no cons.

    Advice to Management

    None


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sortation Associate in Miami, FL
    Former Employee - Sortation Associate in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amazon part-time (More than a year)

    Pros

    Friendly coworkers, good management, fast paced work

    Cons

    Could use more hours each shift


  6. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Hialeah, FL
    Former Employee - Fulfillment Associate in Hialeah, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon part-time (Less than a year)

    Pros

    At amazon there are very Nice people there so i’d say thats a pro for the company, and the managers are super nice.

    Cons

    The hours were fluctuating so i couldn’t get to work the amount i really wanted to and during the peak season it seemed as if the day time workers had a way harder time than the night time ones.

    Advice to Management

    Keep up the good work


  7. Helpful (1)

    "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prime Now Associate in Miami, FL
    Current Employee - Prime Now Associate in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    Freebies are always given and managers are nice .

    Cons

    Not enough hours to go around .

    Advice to Management

    None really

  8. "Excellent Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Business Development Representative in Miami, FL
    Current Contractor - Business Development Representative in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon as a contractor (More than 3 years)

    Pros

    Very team oriented and friendly environment

    Cons

    night shift was long and grueling

    Advice to Management

    keep it real


  9. "Delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Hialeah, FL
    Current Employee - Delivery Driver in Hialeah, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time

    Pros

    I think it's a good job opportunity and to have a good salary. grasias

    Cons

    I really have the best experience and for me it was the best opportunity I had ever experienced something like that. and the truth was that you were there and being the best.

    Advice to Management

    considered that they are the best and without doubt the most efficient. The best experience and opportunity I've had has been that.


  10. Helpful (1)

    "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Technician in Miami, FL
    Current Employee - IT Support Technician in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Always room to advance once employed.

    Cons

    No complaints. May need to start from the bottom and work your way up but get your foot in the door regardless.


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