Amazon Reviews in Miami-Fort Lauderdale, FL | Glassdoor

Amazon Miami Reviews

Updated December 4, 2018
51 reviews

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Miami-Fort Lauderdale, FL Area

3.2
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
26 Ratings

51 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2517 reviews)

  • "I have no work life balance issues" (in 523 reviews)

More Pros and Cons

  1. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Miami, FL
    Current Employee - Supervisor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Good benefits, salary, safety enviroment

    Cons

    Fast enviroment, a lot pressure, detailed


  2. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Manager in Miami, FL
    Current Employee - Accounts Manager in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Company brand recognition in the market. Some really brilliant people plucked out of every good company out there.

    Cons

    AWS does not know how to work with enterprise accounts. No sales strategy, lot of internal politics no upside for career. If your customer is not billing millions of dollars a year, your account gets no love and completely ignored. Did I mention flat structure? Customers will never see Andy unless they are pushing 100m yearly or lighthouse customer.
    Some really brilliant people plucked out of every good company out there and put to dead end jobs.
    Don’t join unless you are jobless.

    Advice to Management

    Stop over selling roles to candidates. Bringing in senior and accomplished sales VPs and dumping them into accounts that are terrified to do business with Amazon and paired with Solition Architect who only knows tidbits of AWS services is recipe for failure.

  3. Helpful (1)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Miami, FL
    Current Employee - Warehouse Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Good pay
    Cheap benefits
    Climate controlled environment

    Cons

    Long hours
    Unrealistic rates
    Random mandatory overtime during peak
    No sitting except for 30 min breaks
    Little room for promotion

    Advice to Management

    Lower hourly rates to realistic standards


  4. "Sortation Hell"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Miami Gardens, FL
    Current Employee - Anonymous Employee in Miami Gardens, FL

    I have been working at Amazon part-time

    Pros

    Fast paced and fellow employees are great.

    Cons

    HR never shows. Will never get in touch with you. There's no way to reach them by phone. Only email which they don't respond to.


  5. "Stress stress stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Meeting new people everyday day

    Cons

    Work you like a dog


  6. "Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Associate in Doral, FL
    Current Employee - Receiving Associate in Doral, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Really chilled environment , nice break room, water stations,

    Cons

    Very car dependant areas, not very any hours, a bit inflexible with scheduling

    Advice to Management

    It'd be great if you had more resources for single parents


  7. "Spanish Fluent - Work From Home Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Front Desk Manager in Miami Beach, FL
    Former Employee - Hotel Front Desk Manager in Miami Beach, FL
    Approves of CEO

    I worked at Amazon part-time (More than 10 years)

    Pros

    Amazon secure jobs opportunity

    Cons

    none find any downside so far

    Advice to Management

    none advice to management so far

  8. Helpful (2)

    "Delivering stress and more daily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Miami, FL
    Current Employee - Logistics Specialist in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    They are "innovative". I'll give Amazon delivery that much.

    Cons

    The job description is only 1/50th of what you will need to do on a daily basis. Be prepared to be required to go above and beyond for each and every little initiative they push toward the sortation network as they will be constantly creating new programs and tools with little to no testing done prior for immediate mandatory. This would not be a bad thing, if these programs went through some sort of internal QA but they rarely do, resulting in late dispatches for months until things are repaired. Add to that the repetitive reports due, in some cases, multiple times per day, the new restrictions on what can/can not be used and utilized within the facility, the upper-upper management making decisions in the worst interests of those below, and every internal system being set up against each other and it's a wonder a package gets delivered at all some days.

    Advice to Management

    If you really wanted to save money and guarantee customer experience, you would do the following. One, get rid of at least 60% of the antagonistic natures between the various divisions. It does not help as much as you may think it does and has actively delayed packages from getting out on time. Two, stop wasting time with new programs literally every month. All these new tools that are being developed are not saving money. Perhaps, instead, have these people fix the long standing issues that have been noted in the system for 2+ years first before deciding to push out another broken tool. Finally, three, trust the eyes on the ground before going by the numbers on the monitor. I understand that in a perfect world, the planned perfect cubic volume of each incoming and outgoing package could be properly planned in advance, but we are not in a perfect world. If we see that we have over 8000 pieces of volume over the normally loaded volume of the scheduled loads, and most of that volume is large and oversized boxes, a request for 3 to 4 extra loads to cover that volume should not require a multi hour discussion around how there are already enough planned loads for the projected outbound volume.


  9. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time (More than a year)

    Pros

    I love working from home with amazon. They set you up for success and it’s easy, good work.

    Cons

    Could always pay more but the convenience is priceless


  10. "Virtual Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Customer Service Representative in Fort Lauderdale, FL
    Current Employee - Virtual Customer Service Representative in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Flexibiity , structure, an amazing culture, great people,

    Cons

    There are no cons.

    Advice to Management

    None


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