Amazon Reviews in Milwaukee, WI | Glassdoor

Amazon Milwaukee Reviews

9 reviews

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Milwaukee, WI Area

2.9
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
5 Ratings

9 Employee Reviews

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Pros
Cons
  • "Work/life balance seems comparable to other places I've worked - not worse" (in 2287 reviews)

  • "No work life - personal life balance" (in 472 reviews)

More Pros and Cons

  1. "assembly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assembly in Milwaukee, WI
    Current Employee - Assembly in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    good pay an time flies bye fast an it not hard work at all

    Cons

    when things get backed up


  2. Helpful (1)

    "Direct of Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Operations in Milwaukee, WI
    Former Employee - Director of Operations in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (More than 8 years)

    Pros

    Fast paced cutting edge environment. Opportunity to build and lead large teams. Surrounded by incredible talent and desire to deliver results.

    Cons

    Top down driven company. Opportunity to independently operate and create ideas was growing limited towards the end of my employment. Very demanding career and environment. Quality of life often suffered.

    Advice to Management

    Listen more to the operators at the FC level. Give them more autonomy. Respect quality of life more.

  3. "Customer Service - Virtual Agent (Seasonal)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent - SDS in Milwaukee, WI
    Former Employee - Customer Service Agent - SDS in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    Convenience of working from home

    Cons

    Options for scheduled hours were limited and what was available was awful. The training was intense, we lost so many members of our team before training was even completed. Management is more self aware than "team focused" - well my team lead at least. No encouragement or ways to connect with new employees. The pay was 10.00 per hour.

    Advice to Management

    Encourage new hires, find ways to connect with them to make them feel more welcome. Offer personal guidance and feedback - I feel if you do that - you will get what you're focused on - which is new hire metrics and goals. Employees that are happy and feel a part of a team will be more motivated in their work - increasing metrics and the quality of service.


  4. "Worst of both worlds -- Your a FT employee, but not of Amazon, yet they run your life down to minute detail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP Driver in Milwaukee, WI
    Current Employee - DSP Driver in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Amazon full-time (More than 3 years)

    Pros

    A few DSP (Delivery Service Provider) drivers may be able to work their way up and convert into the Amazon side of things, where true FT benefits exist.

    Cons

    How long have we got? Very worst is that you can be terminated without warning, hearing or any ability to complain to someone about it. AMZL has unrealistic expectations about driver productivity, ability to perform at PEAK performance on a daily basis, pay less than starting UPS wages and there are no raises, only YOUR willingness to deliver more and more packages for the SAME MONEY.

    Advice to Management

    If management were honest with itself, it would realize that it has created a house divided "against itself" with Flex drivers tacitly being pitted against DSP drivers. In reality, they can't force the same productivity expectations on the Flex drivers because if they try to, Flex drivers will just refuse to take routes, or will bring back 20 packages instead of 10. The executive morons had the chance to build an organization that could actually compete with UPS, Fedex & the Postal Service, but instead they've taken the less-than low cost provider route, are churning and burning through lower-skilled personnel, primarily minorities, at possibly unparalleled rates, and at some point, may begin to disappoint customers to the point where they will opt to shop for home delivery goods through companies who will use REPUTABLE & PROFESSIONAL drivers, which only a handful of AMZL drivers can be considered, at this point.


  5. Helpful (2)

    "Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Milwaukee, WI
    Current Employee - Customer Service Associate in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amazon part-time (Less than a year)

    Pros

    Pay rate is decent for a part time job
    You can make your own schedule
    No interview process, which could also be considered a con

    Cons

    There's no interview process. Training sucks. False advertisement. Hard to get in touch with HR. Upper management communication is practically nonexistent. I called about another issue I was having on my first day, only to find out they suspended me because of an i-9 form that I correctly filled out and had proper identification for. I called HR to reslove the issue. They said they would call me back and I still haven't heard from them. This company is the definitiom of unprofessional. Not to mention, they tell you one thing at "orientation" and it's a totally different thing when you actaully start working(benefits, pay etc).

    Advice to Management

    Follow up with employees. Have an interview process so candidates will take you seriously. Don't just throw people on the job. Provide proper training.


  6. Helpful (3)

    "amazon overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Milwaukee, WI
    Current Employee - Warehouse Associate in Milwaukee, WI

    I have been working at Amazon (Less than a year)

    Pros

    many different things to learn and department options. Great benefits

    Cons

    mandatory overtime and very strict rules. Also, not for antisocial people.


  7. "Warehouse associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Milwaukee, WI
    Current Employee - Warehouse Associate in Milwaukee, WI
    Recommends
    Positive Outlook

    Pros

    Fun work environment; good managers; they are alwaya trying to improve

    Cons

    Management should provide more feedback to new employees.

  8. "IT Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Technician in Milwaukee, WI
    Current Employee - IT Support Technician in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic environment with opportunities for advancement.

    Cons

    Low pay; mandatory schedule rotation.

    Advice to Management

    Salary surveys s/b based on position not rank.


  9. "Brand Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Ambassador in West Allis, WI
    Current Employee - Brand Ambassador in West Allis, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Money
    Only 2 events a month

    Cons

    boring phone calls that last long

    Advice to Management

    shorten calls


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