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Amazon Operation Reviews

Updated February 21, 2018
382 reviews

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Operation

4.0
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
233 Ratings

Employee Reviews

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Pros
Cons
  • While my work-life balance is great - others are having a different experience (in 2134 reviews)

  • Sometimes no work life balance and manager will not let you work overtime (in 444 reviews)

More Pros and Cons

  1. "Wonderful place."

    StarStarStarStarStar
    Current Employee - Director of Operations in Bloomington, IN
    Current Employee - Director of Operations in Bloomington, IN
    Recommends

    I have been working at Amazon full-time (More than 8 years)

    Pros

    I love this place. I have no plans of going anywhere.

    Cons

    We need more money, so we need to hire a development director.

    Advice to Management

    Ride more bikes.


  2. "Spirit of Amazon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Operations Administrative Assistant in Coppell, TX
    Current Employee - Human Resources Operations Administrative Assistant in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    I enjoy the diversity and the opportunity to transfer globally.

    Cons

    Ever changing management, I find it is difficult to establish stability.

    Advice to Management

    Get to know your team first to understand where the strong and weak areas are in your assigned department before implementing a change process.

  3. "Operations Manaer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Chicago, IL
    Current Employee - Operations Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great benefits, great compensation, and overall a great company to work for. Every day is a challenge, in a good way. I am always tasked with finding solutions and my opinion is values.

    Cons

    Lot's of daily calls and meetings that takes away from time in the process.

    Advice to Management

    Less calls and from


  4. Helpful (1)

    "Absolutely love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Columbus, OH
    Current Employee - Senior Operations Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Amazon is a place where you will work hard but the opportunity is endless. You won't find another company with the growth and ability to make a large impact on the Operation. It's a results-driven, non-political environment that is focused on leadership, results, and thinking outside the box.

    Cons

    If the possibility of working night-shift is a problem for you, Operations may not be a good fit.


  5. "Fantastic experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operation Manager in Philadelphia, PA
    Current Employee - Operation Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (Less than a year)

    Pros

    This company does a fantastic job in driving innovation and inspiring people to have a bias for action. This leadership principle is critical to the companies success.

    Cons

    You get out what you put into it. If a person is not willing to work hard, then, it should not come as to a surprise that the results don’t match their expectations.

    Advice to Management

    None


  6. "I've worked hard, had fun, & made history"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager
    Current Employee - Area Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Great salary and benefits package, lots of potential job opportunities, great resume booster, excellent personal development with a variety of tough situations, ability to think-outside-the-box, relocation ability with compensation, 3 day weekends

    Cons

    Weeks of overtime during non-peak times, lack of managerial development, stack-ranking system, high stress, on feet for 12+ hours/day

    Advice to Management

    Invest more time in teaching subordinate managers. We spend countless hours on developing associates, but it is essential that the training for newer external hire managers is also a top priority. These initial months at an FC are crucial for setting up managers for success. Of course, these managers must own their development and seek out help, but upper management must plan and set aside time consistently. This will enable us to create and establish a prolific, thriving culture that makes us the best place on the planet for our associates.


  7. "High salary, demanding workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Baltimore, MD
    Former Employee - Operations Manager in Baltimore, MD
    Doesn't Recommend
    Disapproves of CEO

    I worked at Amazon full-time (More than a year)

    Pros

    The job offers a high salary for managers.

    Cons

    12+ Hours on my feet as a manager. Hard on your knees for sure.

  8. "Awesome Company with a ton of perks! Get ready to deliver results!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Operations Manager in San Bernardino, CA
    Current Employee - Quality Operations Manager in San Bernardino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    +Growth Potential
    +Exposure
    +Dynamic Day to Day

    Cons

    -Ambiguity

    (Work life balance is what you make of it)


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Illinoi, IN
    Current Employee - Operations Manager in Illinoi, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Environment encourages innovation and process ownership to improve standard work, lean six sigma, and the associate experience.
    Compensation program is amazing. Great Health Benefits.

    Cons

    Better suited to self motivated managers who operate without guided structure.
    Possibility of being on night shift as well as changing shifts periodically


  10. "Operations Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Operations Program Manager in Sunnyvale, CA
    Current Employee - Principal Operations Program Manager in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Amazing people
    Very supportive Leadership
    Innovative and fast paced
    Family friendly work environment
    Amazing Peers
    Mature workforce
    Balance approach to worklife .

    I have been working for 14+ years in my life and Amazon lab126 is one of the best employers that I consider myself fortunate enough to be working for. I love the people and the culture here. I have never seen so much cohorence to their "leadership principles". I have been able to create some major impacts in the company without a problem. If you have a good idea and would like to contribute to its culture and diversity you are highly valued here.
    The people... the people are you work with are simply amazing. Always ready to deliver, fast paced and fully committed to get it done attitude.
    I love amazon lab126 and would highly highly recommend anyone to work here.

    Cons

    Perks are not the best
    Can be overwhelming at times
    Traveling constantly

    Advice to Management

    Think about Employees and Employee benefits more than before.
    Have Empathy in your management approach.
    Create a balanced work culture to encourage people with diverse background to be accommodated from all aspects